The Ritz-Carlton Maui, Kapalua

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Overview of The Ritz-Carlton Maui, Kapalua

The Ritz-Carlton Maui, Kapalua

5.0 star property
5-star beach resort with golf course, near Napili Bay

9.0/10 Superb

987 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
1 Ritz-Carlton Drive, Lahaina, HI, 96761
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Napili Bay - 24 min walk
  • Kapalua Beach - 25 min walk
  • Honolua Bay - 37 min walk
  • Kapalua Golf Resort Bay Course - 4 min drive
  • Napili Bay Beach - 5 min drive
  • Kapalua Golf Club Plantation Course - 7 min drive
  • Honokowai Beach Park - 11 min drive
  • Kahekili Beach - 13 min drive
  • Whalers Village - 13 min drive
  • Kaanapali Golf Courses - 12 min drive
  • Kaanapali Beach - 16 min drive

Getting around

  • West Maui Airport (JHM) - 10 min drive
  • Kahului Airport (OGG) - 54 min drive
  • Lanai City, HI (LNY-Lanai) - 24 miles/38.6 km
  • Kalaupapa, HI (LUP) - 25.2 miles/40.6 km
  • Hoolehua, HI (MKK-Molokai) - 30.3 miles/48.7 km
  • Lahaina Sugar Cane Train Station - 17 min drive
  • Free beach shuttle

About this property

The Ritz-Carlton Maui, Kapalua

At The Ritz-Carlton Maui, Kapalua, you can spend time at the beach enjoying cabanas, beach umbrellas, and beachside drinks, plus you'll be just a 5-minute drive from Napili Bay. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The Banyan Tree, one of 6 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious resort include 3 bars/lounges, a golf course, and a poolside bar. Fellow travelers say good things about the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 463 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 45 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 6 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Ecotours
  • Snorkeling
  • Surfing/boogie boarding
  • Evening entertainment
  • Shopping
  • Beach access
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (200000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Art gallery on site
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 65-inch Smart TV
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished lanai

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Composting
  • LED light bulbs

Special features

Spa

The Waihua Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 15 years old are not allowed in the spa.

Dining

The Banyan Tree - This poolside restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Kai Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Burger Shack - This beach family restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
'Olu Cafe - This poolside café specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Alaloa Lounge - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 46.97 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Fitness center access
    • Sporting facilities or equipment
    • Shuttle service
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 50 for adults and USD 25 for children (approximately)
  • Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 45 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

State tax ID - 234409

Also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Lahaina
The Ritz-Carlton Maui, Kapalua Resort Lahaina

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Wonderful place!! Would stay here again.
Larry, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Great service, amazing staff and the location
Ahmed, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful landscape & stunning views of the ocean & white sand beach! Oana upgraded us to an ocean view and my family & I were in heaven! Loved the different swimming pools & the service was wonderful! Victor took good care of us poolside serving the most delicious hibiscus margarita! Dinner was superb at the Banyan tree & the experience was one we will never forget! We will be back!
Windy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort and location. Pools are clean and never crowded. The Banyan Tree restaurant is excellent and the entire resort staff are courteous and professional !
GLENN, 6-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Absolutely beautiful, luxury and lots of privacy. Excellent service from front desk (thanks you Lucy) to management (thanks Rachelle).
Bernard, 7-night romance trip
Verified Expedia guest review

6/10 Good

Hanna, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Camilo A, 3-night trip
Verified Expedia guest review

8/10 Very good

Very quiet and clean property. Long walking distance to the beach but well worth it. Expensive fee for two lounge chairs and umbrella unless you are a Marriott member. Few restaurant options and Banyan Tree is quite ordinary compared to other high end Hawaian restaurants sampled. Area in front of hotel under renovation. Very very long walking distance from entrance to our room!
George, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fully recommend
Emmanouil, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Best location on Maui. Best stay ever!
Verl, 7-night family trip
Verified Expedia guest review