Good rate, 3nights/2 for 2, b&b in dlx double.
Access through high-rise area. Limited parking.
Everyone at reception and throughout, polite and accommodating during stay.
1st floor (over lobby floor) on sea side of hotel. Room far too hot. Although maid set temp., even at 5C didn't cool room enough through stay. Room far too dark with room lights on.
Kettle didn't work and had to be replaced. Tear in sofa bed could have been fixed. Blackout drapes were useless as not wide enough for window. No clock/radio. No extra bedding. It says minibar and refrigerator separate but not and supplies in minibar preclude storing more.
Bathroom, lots of lights but no use. With curtain closed, dark in shower as no lights in that area. At sink, hard to shave because lights don’t light face.
Shower and sink leaked, sink tap didn't close fully. Bath safety rail was loose. Several minutes for water to become hot. "Designer toiletries" were pump devices for no-name body/hair wash liquid.
Paid 4 leva for toothpaste at reception. In-room found leaflet saying "complimentary" toothpaste available at reception. Nothing had been said.
10 leva for use of steam room. Never paid for this type facility anywhere in world before. Charge not obvious.
"Complimentary newspapers" were Bulgarian finance oriented newspaper and not at weekend.
Breakfast fine. Better Sunday as, by accident or design, warmer for hot food not operating and food individually prepared, resulting in far better quality.
