ibis Melbourne Hotel and Apartments

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Overview of ibis Melbourne Hotel and Apartments

UNESCO Sustainable Travel Pledge

ibis Melbourne Hotel and Apartments

3.5 star property
3.5-star hotel with restaurant, near Queen Victoria Market

8.2/10 Very good

985 verified Hotels.com guest reviews

Guests rated location

  • Walkable209 positive mentions
  • Convenient189 positive mentions
  • Shopping147 positive mentions
  • Transport126 positive mentions
  • Dining options121 positive mentions

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is $126
Price available on 23/05/2022
Map
15-21 Therry Street, Melbourne, VIC, 3000
Main amenities
  • 250 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Queen Victoria Market - 4 min walk
  • Lygon Street - 5 min walk
  • Melbourne Central - 8 min walk
  • Carlton Gardens - 11 min walk
  • Bourke Street Mall - 12 min walk
  • Her Majesty's Theatre - 13 min walk
  • Peter MacCallum Cancer Centre - 13 min walk
  • Collins Street - 14 min walk
  • Royal Melbourne Hospital - 14 min walk
  • Regent Theatre - 15 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 23 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Showgrounds Station - 6 min drive
  • Flinders Street Station - 18 min walk
  • Southern Cross Station - 22 min walk
  • Melbourne Central Station - 7 min walk
  • Flagstaff Station - 12 min walk
  • Parliament Station - 17 min walk
  • Airport shuttle (surcharge)

About this property

ibis Melbourne Hotel and Apartments

Putting you in a great location within just a 10-minute walk of Queen Victoria Market and Melbourne Central, ibis Melbourne Hotel and Apartments offers an airport shuttle at scheduled times for AUD 39 per person roundtrip. Guests looking for a bite to eat can check out ibis Kitchen Restaurant, which serves local cuisine and is open for breakfast and dinner. There's also a snack bar/deli, and rooms offer refrigerators and free WiFi. Fellow travelers say good things about the central location and nearby shopping. The property is just a short walk to public transportation: Melbourne Central Station is 7 minutes and Flagstaff Station is 12 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 6:00 AM to 6:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3988 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: AUD 50.00 per day

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 39 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.3 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 12 costs AUD 39 (roundtrip)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 27 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Sarinnart, 8-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great spot
Jacky, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ibis Therry Street Melbourne
Excellent value for money. Our only suggestion is a notice board in the lifts to keep guests up to date. We did not know we had to request for our room to be serviced. Would have been nice to have been informed.
stacey, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Study break
Stayed for one night before attending a seminar nearby. Have stayed hear before & will return.
Denise S, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience, bad service, no infection control. I asked for sheets, they asked me to leave dirty sheets out of room, they remain there for more than 24 hours, they didn't have any spare sheets even. No cleanliness equipments provided. No toilet papers
Prerna, 2-night family trip
Verified Expedia guest review

8/10 Very good

Two night stay
This hotel is in a great location, very close to the Victoria Markets and in walking distance to Lygon street, very accessible to trams. The hotel is not fancy, due to location and price I always stay here when I visit Melb.
Gabriella, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriella, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Quite dusty maybe because of the tunnel works behind the property. Also noisy all night. Disappointed no restaurant at night even a bar.
Catherine, 1-night family trip
Verified Wotif guest review

6/10 Good

Tired. The room was clean but there was a few things which could be better. Firstly, the shower was absolutely terrible. The water flow was worse than worse. So weak, I had trouble washing my hair. There was a dirty mark under the vanity, not sure what it was?? The staff told me there would be no room service, because of Covid, but on putting rubbish outside door, it wasn’t picked up for 2 days. Perhaps, there could have been some extras, e.g. water bottles in fridge to compensate for the lack of room service & maybe bin bags available in the room, rather than having to ask at the desk. Upon asking for wine glasses, we were told there were none & given champagne glasses instead. Lucky we were busy outside & only stayed in the room for sleep most of the time.probably won’t stay again.
Bev, 6-night romance trip
Verified Wotif guest review