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All properties in Virginia Beach, Virginia, United States of America
1 room, 2 adults

Surfbreak Oceanfront Hotel, Ascend Hotel Collection, Virginia Beach, United States of America

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • On beach
  • Free WiFi
  • Microwave
1101 Atlantic Ave, Virginia Beach, VA, 23451, United States of America

3-star beachfront hotel with restaurant, near Virginia Beach Boardwalk
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • On beach
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We had the worst trouble getting clean towels, wash cloths, Trash bags. Even after asking…Aug 9, 2020
  • Honestly, I never write reviews but this was the worst experience I’ve ever had. I came…Aug 7, 2020

Surfbreak Oceanfront Hotel, Ascend Hotel Collection, Virginia Beach, United States of America

from NZ$236
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Oceanfront

What’s around Surfbreak Oceanfront Hotel, Ascend Hotel Collection, Virginia Beach, United States of America

Landmarks

  • In Northeast Virginia Beach
  • Virginia Beach Boardwalk - 2 min walk
  • Virginia Beach Convention Center - 24 min walk
  • Neptune Statue - 28 min walk
  • Virginia Aquarium and Marine Science Center - 31 min walk
  • Ocean Breeze Waterpark - 44 min walk
  • Atlantic Wildfowl Heritage Museum - 1 min walk
  • Pacific Avenue - 1 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 21 min drive
  • Norfolk Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Calypso Bar and Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Surfbreak Oceanfront Hotel, Ascend Hotel Collection, Virginia Beach, United States of America’s small print

Also known as

  • Grand Hotel Ocean
  • Surfbreak Oceanfront Hotel
  • Surfbreak Oceanfront Virginia Beach
  • Surfbreak Oceanfront
  • Surfbreak Oceanfront Hotel an Ascend Hotel Collection Member
  • Surfbreak Oceanfront Hotel, Ascend Hotel Collection Hotel
  • Surfbreak Oceanfront Hotel an Ascend Hotel Collection Member
  • Grand Ocean
  • Grand Ocean Hotel
  • Grand Ocean Hotel Virginia Beach
  • Grand Ocean Virginia Beach
  • Hotel Grand Ocean
  • Ocean Grand Hotel
  • Atlantic Sands Oceanfront Virginia Beach
  • Surfbreak Oceanfront Hotel Virginia Beach

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for USD 25.0 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Surfbreak Oceanfront Hotel, Ascend Hotel Collection, Virginia Beach, United States of America

    • Does Surfbreak Oceanfront Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
      Yes, Surfbreak Oceanfront Hotel, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Yes, there's free self and valet parking. Parking spots may be limited.
    • Is there a pool at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
    • Are there restaurants at or near Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Yes, there's an onsite restaurant. Nearby restaurants include El Giardino Ristorante (2-min walk), Planet Pizza (3-min walk), and Black Angus (5-min walk).

    Recent reviews

    Good 7.6 From 482 reviews

    Fair 4.0
    Sorry to say..
    We checked in and checked out within 2 hours. As we road up in the elevator after check in another guest made a rude inappropriate comment to my wife and after that she didn’t feel comfortable or safe to stay there.
    jeffery, us1 night family trip
    Very good 8.0
    nice place
    The only issue really was hot hallways and noisy neighbors that were really loud.
    Judy, us1 night family trip
    Fair 4.0
    surfbreak hotel
    the door to the room did not shut right, could not get bath towels asked for numerous times a day, ran out of toilet paper and had to wait till toilet paper guy got back from 90 minutes later even after we told house keeping we were running low on our way out to the beach and the place smelled like pot even though it was non smoking hotel I would not recommend this place
    Walter, us6 night family trip
    Good 6.0
    Never booking this hotel again
    Our room was not clean: carpet not vacuumed, surfaces had dust, dirty towel left in bathroom, only one set of clean towels, no bath mat and missing toiletries. Front desk clerk offered us option for room discount or to switch rooms. We chose new room. So desk clerk advised she would check new room first and then we could move. Desk clerk called to let us know it was clean and when my husband checked it out the refrigerator was broken and TV didn’t work. So we stayed in the original room and wiped everything down ourselves. Desk clerk advised she would give a discount to us, but when I asked about the discount the next day, desk clerk had made no notation of this in their computers. I asked one more time at check out about discount and desk clerk advised they could do nothing. It was an unpleasant experience with their staff. The rooms are dingy, outdated and smell bad. The hotel’s saving grace is the great location on the beach and the outdoor bar/restaurant. Parking is about a block away, in a lot that you cannot see from the hotel. We will not stay here again.
    Michelle, us3 night family trip
    Good 6.0
    Needs better Management
    The hotel itself was very dirty (dirt & stains everywhere) and disorganized. House keeping took all of our towels Wednesday morning and never gave us any in return. When I called the front desk Wed afternoon they told me they did not have any and once housekeeping was done washing them they would bring us some back. I called again Thursday morning and the front desk said they only had a few and that I could come get them, there were no other towels?
    Meganne, us5 night family trip
    Fair 4.0
    Very disappointing, would not recommend to anyone.
    I am a middle of the road traveler, think Candlewood Suites, Home 2, Radisson, Double Tree, etc. about 30 nights a year. Sadly, this place was well below any of them. There were no towels in the room when I arrived. I called the front desk, no answer for over 5 minutes so I had to go down to the desk in person. The front desk only had a few, no bath mat. Others were waiting for towels too and they had none for them. The towels were rough and wreaked of bleach (I guess they were sanitary haha ) There were french fries on the floor in the room, no remote control, the batteries in the room safe were dead and the room had a terrible musty odor. I made 3 requests over 2 days in person. they even wrote it down on scrap paper. I did get a remote that they took out of a different room, but checked out with no fresh towels, no working room safe and the fries still on the floor. The elevators were dirty and there was garbage in the halls. I realize things are tough with Covid, but this was ridiculous. I would not recommend for anyone.
    Marc, us3 night trip
    Poor 2.0
    Avoid at all Costs. DANGEROUS.
    Business not following Covid19 protocols. Rude front desk staff. Hotel does not have enough towels to supply guests. Air conditioners on top of Restaurant attached to hotels are extremely loud (not able to hear ocean or people talking). Rooms and hallways extremely dirty. The small "loading area" turned into a club at 2am. Unregistered guests were parked outside with bottles of alcohol dancing and thowing trash around the property.
    Patricia, us3 night family trip
    Fair 4.0
    Not a very clean hotel. Service wasn't great either. Asked for towels 2 days into the vacation and they didn't have any available. Many complaints from other customers visiting. Would not recommend.
    us4 night trip
    Very good 8.0
    Lack of cleanliness unacceptable
    Front desk staff friendly and helpful. Beautiful oceanfront view from room. Cleanliness in both room and common areas was not acceptable under normal circumstances let alone COVID 19 pandemic. Great location but will not stay here again.
    us1 night trip
    Good 6.0
    NO towels
    They didnt have towels, had to buy them from across the street, the staff gave me some eventually. The staff is very helpful and friendly though
    Marcus, us2 night trip

    Surfbreak Oceanfront Hotel, Ascend Hotel Collection, Virginia Beach, United States of America

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