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east Hotel Hamburg

Luxury hotel with full-service spa, connected to the convention center, near Reeperbahn

  • Free WiFi
From
NZ$234

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Courtyard
  • Courtyard
  • east Splash - Bathroom
  • east Room - Bathroom
  • Courtyard
Courtyard. Image 1 of 64.
1 / 64Courtyard
9.0.Superb.
  • Service at bar was not good very slow

    Feb 7, 2020

  • Air con didn't work despite being moved to 2 different rooms and complaining. Was…

    Jan 7, 2020

See all 335 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient

The following facilities are closed seasonally each year. They will be closed from January 25 to February 14:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
    • Free WiFi
    • Parking available
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 129 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and 3 bars/lounges
    • Full-service spa
    • Breakfast available
    • Fitness center

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Garden
    • Terrace
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Saint Pauli
    • Reeperbahn - 1 min walk
    • Fish Market - 19 min walk
    • Elbe Philharmonic Hall - 26 min walk
    • Miniatur Wunderland - 26 min walk
    • Hamburg Dungeon - 26 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • east Suite
    • Aqua
    • east Room
    • east Splash
    • east Signature
    • Studio
    • Loft

    Location

    • In Saint Pauli
    • Reeperbahn - 1 min walk
    • Fish Market - 19 min walk

    What’s around

    Landmarks

    • In Saint Pauli
    • Reeperbahn - 1 min walk
    • Fish Market - 19 min walk
    • Elbe Philharmonic Hall - 26 min walk
    • Miniatur Wunderland - 26 min walk
    • Hamburg Dungeon - 26 min walk
    • Operettenhaus - 4 min walk
    • St. Pauli Piers - 11 min walk
    • Hamburger Dom - 12 min walk
    • St. Michaelis Church - 13 min walk
    • Cap San Diego - 23 min walk

    Getting around

    • Hamburg Airport (HAM) - 25 min drive
    • Sternschanze Station - 22 min walk
    • Holstenstraße Station - 24 min walk
    • Hamburg-Altona Station - 26 min walk
    • St. Pauli U-Bahn - 5 min walk
    • Reeperbahn S-Bahn - 8 min walk
    • Landungsbrücken Station - 11 min walk

    At a glance

    Hotel size

    • This hotel has 129 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4 PM-noon
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*

    Pets

    • Pets allowed*

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (EUR 18 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • 3 bars/lounges
    • Restaurant
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golfing nearby
    • Sailing nearby
    • Sauna

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 2153
    • Conference space size (meters) - 200

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Year Built - 2004
    • Elevator
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Hair dryer

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Body & Soul has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.

    The spa is open daily.

    Dining

    East Restaurant - This restaurant specializes in sushi and serves breakfast, lunch, and dinner.

    Awards and affiliations

    The property is a member of Preferred Hotels & Resorts.

    Small print

    Also known as

    • East Hamburg
    • East Hotel Hamburg
    • east Hotel
    • east Hotel Hamburg Hotel
    • east Hotel Hamburg Hamburg
    • east Hotel Hamburg Hotel Hamburg

    Optional extras

    Self parking costs EUR 18 per day

    Rollaway beds are available for EUR 50.0 per day

    Breakfast costs between EUR 12 and EUR 30 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 25 per pet, per day

    Policies

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, east Hotel Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 18 per day. Electric vehicle charging is available.
    • Yes, pets are welcome. There's a charge of EUR 25 per pet, per day.
    • You can check in from 4 PM - noon. Check-out time is noon. Contactless check-out is available.
    • Yes, East Restaurant offers sushi. Nearby restaurants include Mimosa (3-min walk), Freudenhaus (3-min walk), and Ashoka (3-min walk).
    • No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
    • Have fun with nearby activities like cycling and sailing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. East Hotel Hamburg also has a fitness center and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      Very nice designer hotel

      The interior design of this hotel is amazing. The breakfast/dining area is one of a kind. The room was very fancy, modern and spacious. In some areas design is in the way of functionality, for instance the sink takes some getting used to. The double sized bath tub was great. For €29 you can order a bubble bath which comes with a drink for two. If you are looking for a nice get-away in Hamburg, pick this hotel, which is only one block off of the heart of the Reeperbahn, Hamburg’s nightlife and entertainment district.

      Henning, 1 night trip, Dec 28, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good hotel overall It was clean and

      Charles, 5 night trip, Dec 4, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A+

      Amazing hotel, very wierd in a very good way. Friendly staff, great room and amazing drinks at the bar. Underground public parking right underneath the hotel is a plus.

      jacob, 2 night trip, Nov 29, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very impressed with hotel and staff and would stay here again

      1 night business trip, Nov 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Perfect hotel for American Beatles fans!

      The east Hotel in Hamburg is wonderful! It is on a fairly quiet, safe street within a short walk of the Reeperbahn and all the old clubs where The Beatles used to play. The rooms are quite large by European standards and all of the staff I interacted with spoke fluent English. The food and service at the hotel restaurant were also exceptional. This is the perfect hotel if you are a Beatles fan from America!

      John C, 1 night business trip, Oct 8, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      I stayed in Hamburg for a week to attend a conference. The East Hotel met my expectations, but there were a few issues during my stay. Let me start by saying the hotel is upscale and has a modern art feel. The hotel staff were nice at check-in and check-out and the rooms were large and clean. The restaurant looked nice. I did not eat there during my stay, but a colleague told me that she had a very rude waiter. The gym was a decent size and had multiple rooms with different equipment. There is a spa, but appointments were difficult to make due to a lack of spa staff. The door on my room would not shut completely without me pulling it shut for the first two nights. The door issue was fixed before I left. Overall a decent hotel located less than two blocks from the Reeperbahn street and within walking distance to many sites in Hamburg.

      5 night business trip, Oct 5, 2019

      Verified Expedia guest review

    • 8.0.Very good

      East Hotel feedback

      The East Hotel Hamburg room was very modern. The bar/restaurant area was impressive and stylish. Staff was very helpful and courteous. Regarding the breakfast - be sure to ask the price. I got a surprise at the increased price due to it being a holiday. They did not inform me of that until checkout.

      John, 4 night trip, Sep 28, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice hotel with good bars and resturant. Very modern.

      Christian, 2 night trip with friends, Sep 27, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff was superb and the building is beautiful.

      1 night romance trip, Aug 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay!

      Awesome hotel. Very close to all the Reeperbahn activity, but far enough away to be quiet. Rooms super hip and comfortable. Breakfast was delicious.

      Jonathon, 2 night trip, Jun 14, 2019

      Verified Hotels.com guest review

    See all 335 reviews