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1 room, 2 adults

east Hotel Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
Simon-von-Utrecht-Strasse 31, Hamburg, HH, 20359, Germany

Luxury hotel with full-service spa, connected to the convention center, near Reeperbahn
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 21 2020 to January 24 2021 (dates subject to change).
  • Service at bar was not good very slow Feb 7, 2020
  • Air con didn't work despite being moved to 2 different rooms and complaining. Was…Jan 7, 2020

east Hotel Hamburg

from NZ$231
  • east Suite
  • Aqua
  • east Room
  • east Splash
  • east Signature
  • Studio
  • Loft

What’s around east Hotel Hamburg


  • In Saint Pauli
  • Reeperbahn - 1 min walk
  • Fish Market - 19 min walk
  • Elbe Philharmonic Hall - 26 min walk
  • Miniatur Wunderland - 26 min walk
  • Hamburg Dungeon - 26 min walk
  • Operettenhaus - 4 min walk
  • St. Pauli Piers - 11 min walk

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Sternschanze Station - 22 min walk
  • Holstenstraße Station - 24 min walk
  • Hamburg-Altona Station - 27 min walk
  • St. Pauli U-Bahn - 5 min walk
  • Reeperbahn S-Bahn - 10 min walk
  • Landungsbrücken Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 4 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*


  • Pets allowed*


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Onsite self parking (EUR 18 per day)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Year Built - 2004
  • Elevator
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Body & Soul has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.

The spa is open daily.


East Restaurant - This restaurant specializes in sushi and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

east Hotel Hamburg’s small print

Also known as

  • East Hamburg
  • East Hotel Hamburg
  • east Hotel
  • east Hotel Hamburg Hotel
  • east Hotel Hamburg Hamburg
  • east Hotel Hamburg Hotel Hamburg


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 18 per day

Rollaway beds are available for EUR 50.0 per day

Breakfast costs between EUR 12 and EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for east Hotel Hamburg

  • Does east Hotel Hamburg offer free cancellation for a full refund?
    Yes, east Hotel Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is east Hotel Hamburg currently open?
    This property is closed from December 21 2020 to January 24 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li></ul>
  • What are the cleanliness and hygiene measures currently in place at east Hotel Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at east Hotel Hamburg?
    Yes. Self parking costs EUR 18 per day. Electric vehicle charging is available.
  • Are pets allowed at east Hotel Hamburg?
    Yes, pets are welcome. There's a charge of EUR 25 per pet, per day.
  • What are the check-in and check-out times at east Hotel Hamburg?
    You can check in from 4 PM - noon. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near east Hotel Hamburg?
    Yes, East Restaurant offers sushi. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Mimosa (3-min walk), Freudenhaus (3-min walk), and Ashoka (3-min walk).
  • Is there an onsite casino at east Hotel Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
  • What is there to do at east Hotel Hamburg and nearby?
    Have fun with nearby activities like cycling and sailing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. East Hotel Hamburg also has a fitness center and a garden.

Recent reviews

Superb 9.0 From 347 reviews

Exceptional 10.0
Very nice designer hotel
The interior design of this hotel is amazing. The breakfast/dining area is one of a kind. The room was very fancy, modern and spacious. In some areas design is in the way of functionality, for instance the sink takes some getting used to. The double sized bath tub was great. For €29 you can order a bubble bath which comes with a drink for two. If you are looking for a nice get-away in Hamburg, pick this hotel, which is only one block off of the heart of the Reeperbahn, Hamburg’s nightlife and entertainment district.
Henning, ca1 night trip
Very good 8.0
Good hotel overall It was clean and
Charles, gb5 night trip
Exceptional 10.0
Amazing hotel, very wierd in a very good way. Friendly staff, great room and amazing drinks at the bar. Underground public parking right underneath the hotel is a plus.
jacob, us2 night trip
Exceptional 10.0
Very impressed with hotel and staff and would stay here again
gb1 night business trip
Exceptional 10.0
Perfect hotel for American Beatles fans!
The east Hotel in Hamburg is wonderful! It is on a fairly quiet, safe street within a short walk of the Reeperbahn and all the old clubs where The Beatles used to play. The rooms are quite large by European standards and all of the staff I interacted with spoke fluent English. The food and service at the hotel restaurant were also exceptional. This is the perfect hotel if you are a Beatles fan from America!
John C, us1 night business trip
Very good 8.0
I stayed in Hamburg for a week to attend a conference. The East Hotel met my expectations, but there were a few issues during my stay. Let me start by saying the hotel is upscale and has a modern art feel. The hotel staff were nice at check-in and check-out and the rooms were large and clean. The restaurant looked nice. I did not eat there during my stay, but a colleague told me that she had a very rude waiter. The gym was a decent size and had multiple rooms with different equipment. There is a spa, but appointments were difficult to make due to a lack of spa staff. The door on my room would not shut completely without me pulling it shut for the first two nights. The door issue was fixed before I left. Overall a decent hotel located less than two blocks from the Reeperbahn street and within walking distance to many sites in Hamburg.
us5 night business trip
Very good 8.0
East Hotel feedback
The East Hotel Hamburg room was very modern. The bar/restaurant area was impressive and stylish. Staff was very helpful and courteous. Regarding the breakfast - be sure to ask the price. I got a surprise at the increased price due to it being a holiday. They did not inform me of that until checkout.
John, us4 night trip
Exceptional 10.0
Very nice hotel with good bars and resturant. Very modern.
Christian, gb2 night trip with friends
Exceptional 10.0
The staff was superb and the building is beautiful.
gb1 night romance trip
Exceptional 10.0
Great stay!
Awesome hotel. Very close to all the Reeperbahn activity, but far enough away to be quiet. Rooms super hip and comfortable. Breakfast was delicious.
Jonathon, us2 night trip

east Hotel Hamburg