The hotel had a mix up with our reservation and booked us for the wrong night. The gentleman at the front desk was very kind and did find a room for us as well as offer for us to go to another Best Western in town. Since we were only staying one night, we took the room offered at this hotel. The room was in poor condition, in the basement, dirty walls, very cramped space, holes in the bedsheets, threadbare towels. The front desk did provide us with bagged breakfast/snacks as we were leaving very early in the morning. Location is great, an easy 5 min walk to the pedestrian area.