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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Novotel Kuala Lumpur City Centre

4-star4 stars
2 Jalan Kia Peng, Kuala Lumpur, 50450, Malaysia

4-star hotel with spa, near Pavilion Kuala Lumpur
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

During renovations, the hotel will make every effort to minimize noise and disturbance.
  • Good room, clean and convenient. Fine service at lobby too, easy check inOct 9, 2020
  • the stay was great, but the sanitizer was not replenished at night, coz we came back to…Aug 29, 2020

Novotel Kuala Lumpur City Centre

from NZ$49
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 2 Twin Beds

What’s around Novotel Kuala Lumpur City Centre

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Petaling Street - 29 min walk
  • Merdeka Square - 30 min walk
  • Putra World Trade Centre - 2.4 mi / 3.9 km
  • Malaysian Houses of Parliament - 2.6 mi / 4.3 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur Masjid Jamek Station - 26 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 5 min walk
  • Bukit Bintang Station - 9 min walk
  • KLCC Station - 15 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 302 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (MYR 5 per stay; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bidet
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Gourmet Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.

Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Kuala Lumpur City Centre’s small print

Also known as

  • Novotel Hotel Kuala Lumpur City Centre
  • Novotel Kl
  • Novotel Hydro Majestic Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Kuala Lumpur City
  • Novotel Kuala Lumpur City Centre Hotel
  • Novotel Kuala Lumpur City Centre Kuala Lumpur
  • Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur
  • Novotel Kuala Lumpur City Centre
  • Accor Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Hydro Majestic Kuala Lumpur
  • Novotel Kl
  • Novotel Kuala Lumpur
  • Novotel Kuala Lumpur City Centre Hotel
  • Accor Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 500 per night

Optional extras

Self parking costs MYR 5 per stay with in/out privileges

Rollaway beds are available for MYR 116.6 per night

Buffet breakfast is offered for an extra charge of MYR 42.40 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Kuala Lumpur City Centre

  • Does Novotel Kuala Lumpur City Centre offer free cancellation for a full refund?
    Yes, Novotel Kuala Lumpur City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Kuala Lumpur City Centre?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Kuala Lumpur City Centre?
    Yes. Self parking costs MYR 5 per stay. Parking spots may be limited.
  • Is there a pool at Novotel Kuala Lumpur City Centre?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Kuala Lumpur City Centre?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Kuala Lumpur City Centre?
    You can check in from 2 PM - 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Novotel Kuala Lumpur City Centre?
    Yes, The Square offers international cuisine. Nearby restaurants include Weissbrau Bistro & Bar (3-min walk), Quivo (3-min walk), and Dolly Dim Sum (4-min walk).
  • Is airport shuttle service offered by Novotel Kuala Lumpur City Centre?
    Yes, an airport shuttle is available.
  • What is there to do at Novotel Kuala Lumpur City Centre and nearby?
    Novotel Kuala Lumpur City Centre has a spa and an outdoor pool, as well as a health club.

Recent reviews

Good 7.0 From 224 reviews

Fair 4.0
Need to improve
rooms renovated, but fixture not well done. Water mixing not tuned correctly, burned myself taking a shower, as when mix lever is placed bias to "cold", water dispensed were full "hot". Hand shower railing is also loose. Paid for full buffet breakfast rate, but buffet is not opened. hotel sent boxed breakfast to room; no sugar/creamer provided.
TING SHUIN, my1 night trip
Exceptional 10.0
Great Location, value for money
Just few steps to Pavillion mall & 10 mins walk to KLCC Hotel still under renovation
my1 night family trip
Very good 8.0
comfortable and convenient
Nicely refurbished room, very comfortable bed and powerful AC made for a great nights sleep. Located next to Pavilion Mall, the location and price can’t be beaten!
Greg, gb1 night trip with friends
Poor 2.0
My expectations to stay at Novotel which claimed to be one of the most popular hotel brand in the world was start deteriorated after checked in. Non of the facilities are available except stay at room. Daily breakfast was in fact a simple pack meal. No choices is given. All these should be highlighted clearly during booking. No worth paying the amount for this stay quality. Pls treat your customer better although during the RMCO.
TERRANCE, my3 night romance trip
Fair 4.0
businesses trip
noises fron elevators.cannot sleeping.
INTEN, us3 night business trip
Very good 8.0
The newly renovated room is nice and cosy. Only area of improvement is wifi, not strong enough and tend to be intermittent. Will definitely come back with family soon!!
CindyChia, sg2 night trip with friends
Very good 8.0
Hotel was under renovation. Not much facilities open. The staff are very friendly and helpful. Overall satified.
hk5 night family trip
Exceptional 10.0
Nice hotel with good breakfast and nice view.
Nice Hotel !!! Was stay in the new renovate room with nice view. Staff are super friendly and they give extra bottle water when they know i have not enough water to drink. Breakfast was great too!!! The rendang chicken is so good and the coffee also taste good!!! Will stay this hotel again if visit KL. Something surprise me is that their TV have mirror mode mean can view video from your phone or PC on the big screen.
sg3 night trip
Very good 8.0
good location, very nice staff, currently having renovations that are a bit noisy
au1 night romance trip
Very good 8.0
Centrally located amidst shopping, food and entertainment.
sg2 night romance trip

Novotel Kuala Lumpur City Centre