Werrapark Resort Haus Heubacher Hoehe

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Indoor pool
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Overview of Werrapark Resort Haus Heubacher Hoehe

Werrapark Resort Haus Heubacher Hoehe

3.0 star property
3-star ski hotel with ski storage, near Thuringian Forest

7.4/10 Good

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Rudolf-Breitscheid-Str. 41-45, Masserberg, TH, 98666
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Free supervised childcare
  • Ski rentals and lessons
  • Ski storage
  • 2 indoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Erfurt (ERF) - 46 min drive
  • Katzhütte Station - 16 min drive
  • Harras (Thür) Station - 17 min drive
  • Meuselbach-Schwarzmühle Station - 19 min drive

About this property

Werrapark Resort Haus Heubacher Hoehe

3-star family-friendly hotel in the mountains
You can look forward to a bowling alley, a coffee shop/cafe, and a garden at Werrapark Resort Haus Heubacher Hoehe. Skiers and snowboarders can spend time on the slopes at this hotel offering cross-country skiing, ski equipment rentals, and ski lessons. For some rest and relaxation, visit the sauna or steam room, and indulge in a hot stone massage, a body treatment, or a body scrub. Enjoy regional cuisine and more at the two onsite restaurants. Aerobics classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and laundry facilities.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Bike rentals, 2 indoor tennis courts, and meeting rooms
  • Luggage storage, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Werrapark Resort Haus Heubacher Hoehe have amenities such as safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Free children's club
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Racquetball/squash
  • Bowling alley
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Spa services
  • 2 indoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German

Ski

  • Cross-country skiing
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Kraeuterstube - This restaurant specializes in regional cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Halbpensionsrestaurant - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 4.95 per day (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Werrapark Haus Heubacher Hoehe
Werrapark Haus Heubacher Hoehe Masserberg
Werrapark Resort Haus Heubacher Hoehe
Werrapark Resort Haus Heubacher Hoehe Masserberg
Werrapark Haus Heubacher Hoeh
Werrapark Haus Heubacher Hoehe
Werrapark Resort Haus Heubacher Hoehe Hotel
Werrapark Resort Haus Heubacher Hoehe Masserberg
Werrapark Resort Haus Heubacher Hoehe Hotel Masserberg

Frequently asked questions

Does Werrapark Resort Haus Heubacher Hoehe offer free cancellation for a full refund?
Yes, Werrapark Resort Haus Heubacher Hoehe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Werrapark Resort Haus Heubacher Hoehe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Werrapark Resort Haus Heubacher Hoehe?
Yes, there's an indoor pool.
Are pets allowed at Werrapark Resort Haus Heubacher Hoehe?
Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Werrapark Resort Haus Heubacher Hoehe?
Yes, there's free self parking.
What are the check-in and check-out times at Werrapark Resort Haus Heubacher Hoehe?
You can check in from 3 PM - 10:30 PM. Check-out time is 10 AM.
What is there to do at Werrapark Resort Haus Heubacher Hoehe and nearby?
Have fun with winter activities like cross-country skiing and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, bowling, and racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Werrapark Resort Haus Heubacher Hoehe also has a garden.
Are there restaurants at or near Werrapark Resort Haus Heubacher Hoehe?
Yes, there are 2 onsite restaurants, featuring regional cuisine. Nearby restaurants include Restaurant "Kräuterstube" (4-min walk), Gasthaus Braunes Roß (8-min walk), and Gasthof Schwarzer Adler (2.3 mi).
What's the area around Werrapark Resort Haus Heubacher Hoehe like?
Werrapark Resort Haus Heubacher Hoehe is located a short 1-minute walk from Thuringian Forest.

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

7.7/10

Staff & service

7.0/10

Property conditions & facilities

8/10 Very good

GDR style hotel in beautiful but remote location
This is probably the most luxurious hotel in the surroundings, and if you are aware that you are in the countryside and that this is a former dormitory of the GDR worker's union you will be comfortable.
Verified Expedia guest review

8/10 Very good

Rural Gem
If you like a rural setting and enjoy nature walks while staying in a pleasant hotel, this is the hotel for you. A high point is their excellent breakfast buffet!
Verified Expedia guest review

2/10 Poor

Wardeloos
Onvriendelijk, koud en zeer zeker niet gastvrij!
Evelien, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Victor, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Famielienhotel
Schöne Natur zum wandern . Hotel gut geeignet für Familie mit Kindern. Extra Kinderprogramm und viele Beschäftigungen Spielecken
Bernd, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Super Ausgangspunkt für Wanderungen
Frühstück sehr gute Auswahl, A la carte Gerichte sehr lecker, Zimmer und Ausstattung passt zum Preis/ Leistungsverhältnis, bräuchte an diversen Stellen Erneuerung Parkplatz durch Regen teilweise sehr matschig
Gitti, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Bra boende.Rimligt pris
Rum och kök! Och en fin balkong.Rekommenderas.
Ingemar, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel liegt sehr ruhig.
Zimmer war in Ordnung. Die Matratzen waren sehr gut. Haben daher gut geschlafen. Frühstücksbüffett war nicht der Renner. Es gab vorwiegend Leberwurst, Blutwurst und Teewurst. Gegen 09:00 war alles schon leer. Die Platten und das frische Obst waren schon am Vorabend aufgelegt worden. Das hat man dann auch gemerkt. Es wurde dann aber nach und nach alles wieder aufgefüllt.
Verified Expedia guest review

8/10 Very good

Hotel de campo
Hotel simpático numa paisagem linda
Verified Hotels.com guest review