Hotel Arco Maya

Photo gallery for Hotel Arco Maya

Interior entrance
Outdoor pool
Pool
Rooftop pool
Balcony

Overview of Hotel Arco Maya

Hotel Arco Maya

2.5-star property
Cancun hotel with outdoor pool and restaurant

0 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
31 Marañón 25, Cancun, QROO, 77509
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Barbecue grill(s)
  • Free self parking
  • Outdoor swimming pools

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 9 min drive
  • Cancun Mall - 14 min drive
  • Ultramar Ferry Puerto Juárez - 12 min drive
  • Playa Tortugas - 11 min drive
  • Tortuga Beach - 14 min drive
  • Cancun Convention Center - 21 min drive
  • La Isla Shopping Mall - 22 min drive
  • Norte Beach - 100 min drive
  • Delfines Beach - 30 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

About this property

Hotel Arco Maya

Hotel in the heart of Downtown Cancun
Consider a stay at Hotel Arco Maya and take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Barbecue grills, smoke-free premises, and a 24-hour front desk
  • Concierge services, outdoor furniture, and luggage storage
Room features
All guestrooms at Hotel Arco Maya have perks such as air conditioning, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with spring water tubs and shampoo
  • 40-inch LED TVs with streaming services and digital channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free secured, uncovered onsite self parking
  • Onsite parking includes off-street options
  • Free offsite parking within 3 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free daily reception

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Arco Maya Hotel
Hotel Arco Maya Cancun
Hotel Arco Maya Hotel Cancun

Frequently asked questions

Does Hotel Arco Maya offer free cancellation for a full refund?
Yes, Hotel Arco Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Arco Maya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Arco Maya?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Arco Maya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Arco Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Arco Maya?
You can check in from 3:00 PM - anytime. Check-out time is 12:30 PM.
Is there an onsite casino at Hotel Arco Maya?
No, this hotel doesn't have a casino, but PlayCity Casino (15-min walk) and Royal Yak Casino and Sports Book (8-min drive) are both nearby.
What is there to do at Hotel Arco Maya and nearby?
Hotel Arco Maya has an outdoor pool.
Are there restaurants at or near Hotel Arco Maya?
Yes, there's an onsite restaurant. Nearby restaurants include Dharma Vegetariano (3-min walk), 100% NATURAL (5-min walk), and Centro cobá (5-min walk).
Does Hotel Arco Maya have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Hotel Arco Maya like?
Hotel Arco Maya is a short 8-minute walk from Las Palapas Park and 8 minutes' walk from Market 28.

Overall score and ratings

No reviews yet

Be the first to leave a review for this property after your stay.