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All properties in San Miguel de Allende, Guanajuato, Mexico
1 room, 2 adults

Hacienda El Santuario, San Miguel de Allende, Mexico

3.5-star3.5 stars
Terraplen 42 Centro, San Miguel de Allende, GTO, 37700, Mexico

Romantic hotel with spa, near San Miguel de Allende Historical Museum
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Breakfast
Tasty breakfast

Hacienda El Santuario, San Miguel de Allende, Mexico

from NZ$188
  • Grand Master
  • Master Suite
  • Junior Suite, 1 King Bed

What’s around Hacienda El Santuario, San Miguel de Allende, Mexico

Landmarks

  • In Zona Centro
  • Parish Church of San Miguel Arcangel - 5 min walk
  • Juarez Park - 6 min walk
  • El Jardin - 6 min walk
  • San Miguel de Allende Historical Museum - 5 min walk
  • El Nigromante Ignacio Ramirez Cultural Center - 6 min walk
  • Angela Peralta Theater - 8 min walk
  • El Mirador Viewpoint - 9 min walk

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 71 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
  • Water dispenser
  • Hosted evening meal daily (surcharge)
Things to do
  • Full-service spa
  • Free bicycles on site
  • Ecotours nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 291
  • Conference space size (meters) - 27
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1571
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free international calls
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

La Sabrosa - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Hacienda El Santuario, San Miguel de Allende, Mexico’s small print

Also known as

  • Hacienda El Santuario
  • Hacienda El Santuario San Miguel de Allende
  • Hacienda El Santuario Hotel San Miguel de Allende
  • Hacienda El Santuario Centro
  • Hacienda El Santuario Centro Hotel
  • Hacienda El Santuario Centro Hotel San Miguel de Allende
  • Hacienda El Santuario Centro San Miguel de Allende
  • Hacienda El Santuario Hotel San Miguel de Allende
  • Hacienda El Santuario Hotel
  • Hacienda El Santuario San Miguel de Allende
  • Hacienda El Santuario Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

  • Hot springs access available from 9:00 AM to 5:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    This property does not have elevators.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Spa fee: MXN 800 per person, per night

    Optional extras

    Hosted evening meal costs MXN 1000

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle (one-way, Maximum occupancy 4)

    Airport shuttle service for children up to age 12 costs MXN 0 (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hacienda El Santuario, San Miguel de Allende, Mexico

    • Are pets allowed at Hacienda El Santuario?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Hacienda El Santuario?
      Yes, there's free valet parking.
    • Is airport shuttle service offered by Hacienda El Santuario?
      Yes, an airport shuttle is available. The charge is MXN 1500 per vehicle one-way.
    • What are the check-in and check-out times at Hacienda El Santuario?
      You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
    • What is there to do near Hacienda El Santuario?
      Recommended spots to visit include San Miguel de Allende Historical Museum (5-min walk) and Parish Church of San Miguel Arcangel (5-min walk), along with Juarez Park (6-min walk) and El Jardin (6-min walk).
    • Are there restaurants at or near Hacienda El Santuario?
      Yes, there's an onsite restaurant that serves Mexican cuisine.

    Recent reviews

    Superb 9.0 From 140 reviews

    Exceptional 10.0
    Amazing Hotel
    Juan, us3 night trip with friends
    Exceptional 10.0
    Great place and great location to stay in San Miguel de Allende. The team in general provides very good service. Breakfast is ver well prepared and the variety includes delicious Mexican typical dishes.
    Juan Carlos, us3 night trip
    Good 6.0
    You can do better
    Hotel is just OK. Location was excellent, but is was a chore to find someone that spoke English well. The temperature I San Miguel was chilly and the breakfast area was unheated. After a lot of hassle they finally found a portable heater. But it was a hassle. The breakfast help could not speak English and they did not have a printed menu, so you never really never knew what was available. Overall a mediocre experience.
    Mark, us3 night trip
    Exceptional 10.0
    Charming hotel in the heart of San
    We had an amazing stay. The hotel was centrally located and was within walking distance to the major attractions/sights. The hotel was nicely decorated, well appointed and charming. Hotel staff were very gracious and helpful. Breakfast was delicious and had an assortment of choices.
    Teresa, us3 night trip
    Exceptional 10.0
    Great location just a few blocks from the center of town. Also has a great roof garden with most of their spices and other.
    Alberto, mx1 night romance trip
    Exceptional 10.0
    Retreat in city center
    Amazing location. Quiet and convenient with great service.
    us2 night trip
    Exceptional 10.0
    Review
    Amazing property and staff. Would definitely stay there again.
    John, us5 night romance trip
    Exceptional 10.0
    Excellent place
    Arlene, us4 night romance trip
    Poor 2.0
    An unpleasant Experience in Hacienda el Santuario
    The front desk and reception area employees have no customer service whatsoever they are kind of creepy except the kitchen staff. room had only warm water, the shower tub was kind clogged, room had a moist smell, noisy room; they had a crew hammering on the roof for an entire day with zero consideration for the customer, no laundry service, no elevators so if you get a room on the second floor it is a pain to carry the luggage because of the steep stairs. The breakfast gets old having the same thing every day chilaquilas, eggs, black beans. In overall the hotel had a creepy feeling, I would not recommend this hotel there are plenty of hotels in el centro. Good Luck if you pick Hacienda el Santuario!
    us5 night family trip
    Exceptional 10.0
    Don't think twice....stay here!
    It was a great place....safe, secure, clean, hospitable, well-located. It just couldn't have been better.
    Barry, us2 night trip with friends

    Hacienda El Santuario, San Miguel de Allende, Mexico

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