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Shangri-La Mactan, Cebu

Photo gallery for Shangri-La Mactan, Cebu

2 outdoor pools
Meeting facility
Minibar, in-room safe, desk, blackout curtains
5 restaurants, breakfast served
Lobby

Overview of Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu

5.0 star property
Lapu-Lapu beachfront resort with 5 restaurants, spa
9.0 out of 10 Superb
9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On a private beach
  • SM City Cebu - 17 min drive
  • Cebu Business Park - 21 min drive
  • Colon Street - 21 min drive
  • Waterfront Cebu City Casino - 21 min drive
  • Osmeña Fountain Circle - 21 min drive
  • SM Seaside City Cebu - 25 min drive
  • Cebu Ocean Park - 25 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 21 min drive
  • Shopping centre shuttle (surcharge)

Restaurants

  • Starbucks - 15 min walk
  • Tides - 1 min walk
  • Mactan Alfresco - 18 min walk
  • Choobi Choobi - 18 min walk
  • Mama Linda Inato BBQ & Seafoods Haus - 18 min walk
Map

About this property

Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu offers a private beach where you can enjoy free cabanas, beach umbrellas and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and sailing. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages, body wraps and facials. Dining choices include 5 restaurants, and the 3 bars/lounges are great places to grab a cold drink. A poolside bar, a health club and a fitness centre are other highlights at this luxurious resort. Fellow travellers say great things about the breakfast and location.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 530 units

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must provide the hotel with their planned arrival time and flight details.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site

Off-site

  • Shopping centre shuttle*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Free use of nearby fitness centre
  • Golfing nearby
  • Parasailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Refundable deposits

  • Deposit: PHP 5000.00 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately PHP 1456 for adults and PHP 728 for children
  • Shopping centre shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Frequently asked questions

Does Shangri-La Mactan, Cebu offer free cancellation for a full refund?
Yes, Shangri-La Mactan, Cebu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Mactan, Cebu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Mactan, Cebu?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Mactan, Cebu?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Mactan, Cebu?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Shangri-La Mactan, Cebu?
You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Shangri-La Mactan, Cebu?
No, this resort doesn't have a casino, but Waterfront Cebu City Casino (21-min drive) is nearby.
What is there to do at Shangri-La Mactan, Cebu and nearby?
Have fun with on-site activities such as kayaking, sailing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Mactan, Cebu also has 3 bars, a private beach and a water slide, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Shangri-La Mactan, Cebu?
Yes, there are 5 on-site restaurants.
Does Shangri-La Mactan, Cebu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Shangri-La Mactan, Cebu like?
Shangri-La Mactan, Cebu is a short 9-minute walk from Magellan Shrine and 3 minutes' walk from CHI, The Spa. Travellers love the resort's prime location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Joy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Impressive
Resort is beautiful, especially the continental greenery design, the beach and pools. Breakfast buffet offers wide variety of cuisines. Very impressed with the staff, from the front desk receptionists, to the gardeners and janitors, everyone is super friendly and helpful. Their warm greetings makes us feel especially welcome and accommodated. Things to improve: - hair dryer in the room (no warm air) - we were given complimentary anniversary decorations, but it was not ready by the time of our arrival. It took the surprise away. The staff only attempted to come and decorate before dinner time when we were grooming and dressing up
Ho Yan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

kazuyuki, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Easter family vacation
This continues to be a spectacular resort for a family with young kids. The service is absolutely wonderful and we all had a great time.
Robert, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jocelyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

All good
Bernie Yves, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We came to Cebu to tour the city and see the sights and try the food and see the neighborhoods. But we enjoyed the resort so much we said, nahhhh, we'll stay by the beach. Please understand that the longest we have ever stayed at a beach anywhere in the world is about a couple of hours. The Shangri La pampered us so much that we stayed beachside for 2 days. We'll leave the sightseeing for our next visit.
ALEJANDRO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Colin, 4-night trip
Verified Hotels.com guest review