Skip to main content.
All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Cartagena Plaza, Cartagena, Colombia

4-star4 stars
Great for familiesThis property has good facilities for families.
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001, Colombia

Upscale beach hotel with outdoor pool, near Bocagrande Beach
  • Free buffet breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Food
Delicious food
Value
Best value for money
Amenities
Ordinary amenities

Hotel Cartagena Plaza, Cartagena, Colombia

  • Superior Room, 2 Double Beds
  • Standard Room, 2 Double Beds
  • Executive Room, Business Lounge Access
  • Superior Room, Ocean view
  • Woman Room
  • Room (Tematic Room)
  • Business Room, Concierge Service, Tower

What’s around Hotel Cartagena Plaza, Cartagena, Colombia

Landmarks

  • In Bocagrande
  • Bocagrande Beach - 1 min walk
  • Castillo Grande Beach - 14 min walk
  • Rio Cartagena Casino - 6 min walk
  • Plaza Bocagrande Commercial Center - 14 min walk
  • Hospital Naval de Cartagena - 20 min walk
  • Parque de La Marina - 32 min walk
  • Cartagena Fishing Club - 2.4 mi / 3.9 km

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-3:30 PM
  • Check-out time is noon
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Nightclub
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Restaurant Le Place - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Hotel Cartagena Plaza, Cartagena, Colombia’s small print

Also known as

  • Cartagena Plaza
  • Cartagena Plaza Hotel
  • Hotel Cartagena Plaza
  • Hotel Cartagena Plaza Hotel
  • Hotel Cartagena Plaza Cartagena
  • Hotel Cartagena Plaza Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Cartagena Plaza, Cartagena, Colombia

  • Is there a pool at Hotel Cartagena Plaza?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Cartagena Plaza?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Hotel Cartagena Plaza?
    Sorry, there's no parking at Hotel Cartagena Plaza.
  • What are the check-in and check-out times at Hotel Cartagena Plaza?
    You can check in from 3 PM to 3:30 PM. Check-out time is noon.
  • What is there to do near Hotel Cartagena Plaza?
    Recommended spots to visit include Bocagrande Beach (1-min walk) and Rio Cartagena Casino (6-min walk), along with Plaza Bocagrande Commercial Center (14-min walk) and Castillo Grande Beach (14-min walk).
  • Are there restaurants at or near Hotel Cartagena Plaza?
    Yes, there are 2 onsite restaurants.

Recent reviews

Very good 8.0 From 174 reviews

Good 6.0
Trip to Columbia Cartagena
Family and I checked into our Hotel at 245pm, 15min right before their 3 p.m. check-in. They would not allow us to receive the key until 3 p.m. We had no issues with this so we went to take a quick look at the pool. Came back 3pm to get our key. We noticed several people agitated, trying to get their key. I went to the front counter requesting my key but they said I had to wait in the long lines all over again just to get my key. I waited in the line she had me wait and once I got to the front they advised me I was in a wrong line. I got into correct line only to have people from a different line jump into mine. I was there 30 minutes when I started seeing new people arriving checking in and getting the key after I had checked in over 45 minutes ago.
Octavio, us1 night family trip
Good 6.0
Elevator wait time is a joke
The hotel is good but you will spend at least 15 waiting for an elevator every single time you use it. Sort of ruined my mood each time.
Mark, us7 night trip
Very good 8.0
Fun times
Right on the beach. Friendly attentive staff
Thomas, us3 night family trip
Very good 8.0
Good Stay!
You may want to expand room on 18th floor bar. The pool is a bit small. The breakfast buffet is amazing and the majority of the staff Hannon, Hernandon, and others were wonderfully helpful. The hotel was more family oriented and couples compared to those who are flying solo. Congrats to the hotel and staff for a great stay!
Craig, us7 night trip
Exceptional 10.0
Amazing service
This hotel was amazing! We stayed at the 10th floor where the butlers, Alberto Colmenares and Alfredo made are stay memorable. When I go back to Cartagena that’s where I’m staying. The food is great: breakfast buffet, and the restaurant service is also great. The supermarket is close by and many local restaurants. The beach is across the street and the hotel employees have activities during the day 👍👍👍
Gloria P., us4 night family trip
Very good 8.0
cartagena plaza
very good, but could improve support from front desk who refuse to change a col$50 twice. They said they do not provide such a service.
jose, us5 night romance trip
Exceptional 10.0
When you prefer excellent service.
Awesome staff, very helpful friendly and accommodating. I will come back to this hotel, every time I’l return to Cartagena.
RICARDO, us3 night romance trip
Exceptional 10.0
3 days in cartagena
Excelent location right across the beach. People on the beach were friendly but at one point annoyed by the insistence of the vendors - the city can do a little more to pick up garbage at the end of the day. Zone relatively safe
German, us3 night romance trip
Fair 4.0
second person hastle
I specifically told the front desk at check in that i had a colombian national friend staying with me who would be arriving later. I paid the colombian tax and thought everything was set. However, when she arrived they harrassed us for 15 minutes saying that she was the third guest and i had to pay another fee. it was straitened out but my friend was left suspicious that i had brought someone else their earlier. Very embarrassing.
Theodore, usTrip with friends
Fair 4.0
Not pleasant
Overrated outdated overpriced hotel. Not very friendly.
us1 night family trip

Hotel Cartagena Plaza, Cartagena, Colombia

Is the description of this property not correct? Tell us