Destination
Guests
All properties in Carolina, Puerto Rico

Verdanza Hotel San Juan

Family-friendly hotel with 2 restaurants, near Carolina Beach

  • Free WiFi
From
NZ$342

Image gallery

  • Aerial View
  • Aerial View
  • Beach
  • Beach
  • Aerial View
Aerial View. Image 1 of 57.
1 / 57Aerial View
7.0.Good.
  • No hot water for 2 days. Thermostat didn’t work air never turned off. Concierge was very…

    May 8, 2021

  • No hot water

    Apr 25, 2021

See all 596 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 222 guestrooms
    • Weekly housekeeping
    • Near the beach
    • 2 restaurants and bar/lounge
    • Full-service spa
    • Outdoor pool

    For families

    • In-room childcare (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Free toiletries

    What’s around

    • In Isla Verde
    • Carolina Beach - 5 min walk
    • San Jorge Children's Hospital - 3.1 mi / 4.9 km
    • The Mall of San Juan - 3.5 mi / 5.7 km
    • Jose Miguel Agrelot Coliseum - 4.1 mi / 6.6 km
    • Plaza las Americas - 5.5 mi / 8.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Superior King Room Garden/City View
    • Deluxe Room, 1 King Bed, Partial Ocean View
    • Poolside Room, Garden View
    • Superior Room with Two Double Beds
    • Deluxe Room with Two Double Beds

    Location

    • In Isla Verde
    • Carolina Beach - 5 min walk
    • San Jorge Children's Hospital - 3.1 mi / 4.9 km

    What’s around

    Landmarks

    • In Isla Verde
    • Carolina Beach - 5 min walk
    • San Jorge Children's Hospital - 3.1 mi / 4.9 km
    • The Mall of San Juan - 3.5 mi / 5.7 km
    • Jose Miguel Agrelot Coliseum - 4.1 mi / 6.6 km
    • Plaza las Americas - 5.5 mi / 8.8 km
    • Puerto Rico Convention Center - 5.7 mi / 9.1 km
    • El Yunque National Forest - 15.6 mi / 25.1 km

    Getting around

    • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

    At a glance

    Hotel size

    • This hotel has 222 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only*
    • 1 per room (up to 55 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (USD 10 per day; includes in/out privileges)
    • Onsite valet parking (USD 18 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals nearby
    • Ecotours nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Rafting nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 16000
    • Conference space size (meters) - 1486
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay movies
    • Premium TV channels
    • MP3 docking station

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Refrigerator
    • Microwave (on request)
    • Free bottled water

    More

    • Weekly housekeeping provided
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Mundo Relax. Services include massages.

    The spa is open daily.

    Dining

    Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

    Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

    Espresso Lab - Onsite coffee shop. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Spa tub

    Nearby

    • Bicycle rentals nearby
    • Ecotours nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Rafting nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Small print

    Also known as

    • Hotel Verdanza
    • Verdanza Hotel San Juan Hotel
    • Verdanza Hotel San Juan Carolina
    • Verdanza Hotel San Juan Hotel Carolina
    • Hotel Verdanza San Juan
    • San Juan Hotel Verdanza
    • San Juan Verdanza Hotel
    • Verdanza
    • Verdanza Hotel
    • Verdanza Hotel San Juan
    • Verdanza San Juan
    • Verdanza Hotel Puerto Rico/Isla Verde

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability)

    Late check-out can be arranged for an extra charge (subject to availability)

    Self parking costs USD 10 per day with in/out privileges

    Valet parking costs USD 18 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

    Pets are allowed for an extra charge of USD 75 per pet, per stay

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Mandatory fees

    Pet deposit: USD 250.00 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Verdanza Hotel San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 10 per day. Valet parking costs USD 18 per day.
    • Yes, there's an outdoor pool.
    • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there are 2 onsite restaurants, featuring alfresco dining and pool views. Nearby restaurants include Mi Casita (3-min walk), La Piccola Fontana (4-min walk), and Zest (6-min walk).
    • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (6-min drive) and Sheraton Casino (9-min drive) are both nearby.
    • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Verdanza Hotel San Juan also has an outdoor pool and a fitness center, as well as a garden.
    7.0.Good.
    • 4.0.Fair

      Staff very nice and location convenient but room and bathroom need update.

      nancy, 1 night trip, Apr 24, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Not Impressed.

      Not too impressed for the rates $225 per night. The hotel generally was clean. No towel bar around the sink. only one towel bar over the toilet. No folding luggage rack. No free parking. Cannot charge drinks to you room while heading to the pool because the bar is privately owned. Never cleaned the room during our second nite stay. (reason claimed - due to covid 19)

      Gregory, 2 night trip, Apr 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Verdanza

      Love the room near the pool. Nice big balcony. Very nice facilities and pet friendly. I will recommend it. The Italian restaurant in the lobby was excellent too.The churrasco dumpling, the filet mignon with bacon and the margarita pizza were delicious. Must try!!

      Gladys, 2 night family trip, Apr 15, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      EXTREMELY DISAPPOINTING

      Paid extra for ocean view which was MINIMAL from across the street, between two other high rise hotels! The beach was at least 2 football fields away! The balcony was maybe 2 feet wide and 6 feet long. You can’t even fit a chair on it. It’s literally STANDING ROOM ONLY! The two restaurants inside the hotel were good, accommodating and moderately priced! They only brought fresh towels upon request and did not bring new wash clothes. The iron in the room was the cheapest they could find, leaked and left stains on my clothes!!! I had to change outfits. My last stay was at the Embassy Suites which is right next door, they had far more to offer and were very close in price. I only chose this location for the “ocean view & balcony”! WTBS...I would not stay here again.

      Sonia, 2 night trip, Apr 9, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      You get what you pay for ...don’t stay here

      Terrible experience, cheap looking room, the faucet was broken. Loud music next to my room all night , I could hear everything next to my room , I could not sleep. Strong odor of cannabis next door ...this felt like a cheap hotel. I only stayed for 1 night , it was only to sleep and rest for next day trip back to the US ; I couldn’t rest ...heavy traffic on the hallways and loud noises and music .

      Omar, 1 night trip, Apr 8, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      It’s a NO for me!

      The staff was OK the parking was not free, the hotel room could have been updated as the lobby was because when you walked in it made you feel like you were in somewhere extravagant until you reach the rooms they were old and outdated, The rooms are not clean as they should be, I Ended up booking spring break weekend without knowing the price tripled from their regular weekend, to be honest I would not stay again or recommend this hotel.

      Shanika, 2 night trip, Mar 31, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Lobby was nice and restaurant too. It was a shame balcony door didn’t close, toilet had a leak all bathroom floor was soaked. Called maintenance to fix it. They came but problem continued. I do have to say employees at the lobby were very attentive and available at all times to help. Restaurant employees were very nice too. Overall I would give 7 out of 10 rating.

      Maria, 2 night trip with friends, Mar 27, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Waited five hours just to be able to get in my room over charged did not even get a complimentary breakfast when I was told I was after painting over 1500$

      Stefanie, 5 night trip with friends, Mar 19, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Ok

      Took 3 hours for our room to be ready. We had to wait in a unflamilar place with our bag. Took a very long time to get towels requested. Doors slammed shut so very Loud. Is in a great location next to the beach and has a good view

      Micaiah, 2 night trip with friends, Mar 19, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      It was awful my room wasn’t the cleanest and they als didn’t have wash clothes they gave u hand towels to bath with an awful experience

      Diangelo, 3 night family trip, Mar 18, 2021

      Verified Hotels.com guest review

    See all 596 reviews