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Verdanza Hotel San Juan

Family-friendly hotel with 2 restaurants, near Carolina Beach

  • Free WiFi
From
NZ$304

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7.2.Good.
  • Terrible experience, cheap looking room, the faucet was broken. Loud music next to my…

    Apr 8, 2021

  • The staff was OK the parking was not free, the hotel room could have been updated as the…

    Mar 31, 2021

See all 522 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 222 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • In Isla Verde
  • Carolina Beach - 5 min walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km
  • The Mall of San Juan - 3.5 mi / 5.7 km
  • Jose Miguel Agrelot Coliseum - 4.1 mi / 6.6 km
  • Plaza las Americas - 5.5 mi / 8.8 km
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior King Room Garden/City View
  • Deluxe Room, 1 King Bed, Partial Ocean View
  • Poolside Room, Garden View
  • Superior Room with Two Double Beds
  • Deluxe Room with Two Double Beds

Location

  • In Isla Verde
  • Carolina Beach - 5 min walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km

What’s around

Landmarks

  • In Isla Verde
  • Carolina Beach - 5 min walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km
  • The Mall of San Juan - 3.5 mi / 5.7 km
  • Jose Miguel Agrelot Coliseum - 4.1 mi / 6.6 km
  • Plaza las Americas - 5.5 mi / 8.8 km
  • Puerto Rico Convention Center - 5.7 mi / 9.1 km
  • El Yunque National Forest - 15.6 mi / 25.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

At a glance

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 1 per room (up to 55 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10 per day; includes in/out privileges)
  • Onsite valet parking (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mundo Relax. Services include massages.

The spa is open daily.

Dining

Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Espresso Lab - Onsite coffee shop. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Hotel Verdanza
  • Verdanza Hotel San Juan Hotel
  • Verdanza Hotel San Juan Carolina
  • Verdanza Hotel San Juan Hotel Carolina
  • Hotel Verdanza San Juan
  • San Juan Hotel Verdanza
  • San Juan Verdanza Hotel
  • Verdanza
  • Verdanza Hotel
  • Verdanza Hotel San Juan
  • Verdanza San Juan
  • Verdanza Hotel Puerto Rico/Isla Verde

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 18 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Pet deposit: USD 250.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Verdanza Hotel San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 10 per day. Valet parking costs USD 18 per day.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and pool views. Nearby restaurants include Mi Casita (3-min walk), La Piccola Fontana (4-min walk), and Zest (6-min walk).
  • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (6-min drive) and Sheraton Casino (9-min drive) are both nearby.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Verdanza Hotel San Juan also has an outdoor pool and a fitness center, as well as a garden.
7.2.Good.
  • 6.0.Good

    Lobby was nice and restaurant too. It was a shame balcony door didn’t close, toilet had a leak all bathroom floor was soaked. Called maintenance to fix it. They came but problem continued. I do have to say employees at the lobby were very attentive and available at all times to help. Restaurant employees were very nice too. Overall I would give 7 out of 10 rating.

    Maria, 2 night trip with friends, Mar 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Waited five hours just to be able to get in my room over charged did not even get a complimentary breakfast when I was told I was after painting over 1500$

    Stefanie, 5 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Ok

    Took 3 hours for our room to be ready. We had to wait in a unflamilar place with our bag. Took a very long time to get towels requested. Doors slammed shut so very Loud. Is in a great location next to the beach and has a good view

    Micaiah, 2 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It was awful my room wasn’t the cleanest and they als didn’t have wash clothes they gave u hand towels to bath with an awful experience

    Diangelo, 3 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Verdanza Review

    Everything was good...clean room, awesome bed and good COVID19 measures in place. The only issue was the shower that the faucet was loose and not working properly but it was manageable so getting the hot water was the trick and then it was "hot as hell"

    Carlos, 4 night trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    A Nightmare !!!!

    Changed room twice . First room, refrigerator didn't work and room phone didn't work. NO WIFI. Second room, no hot water. Couldn't control room temperature and was very cold !!! Had a thin sheet and froze the first night !! NO WIFI either in second room. Missing ceiling pieces in bathroom. Very old and outdated. Reported people having sex in balcony. TERRIBLE !!! Will never come back. Expensive dump !!!!!! I deserved a refund.

    Lillian, 2 night family trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel and surrounding are clean, bur rooms might need a little more cleanliness, specially on corners, and bathrooms

    Kenneth, 1 night business trip, Mar 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Over all was a nice staid but the shower need to be more power and water was always cold had to wait at least 20 minute for the water to get hot

    Maria, 2 night family trip, Mar 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    WIFI non existent for my whole stay...

    stephen, 1 night business trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The good, the bad and the ugly.

    The good: location is great. Parking price, reasonable. Nice pool. Good protocol checking temperatures when coming in and controlling access to the property from non guests. The bad: We booked a room with 2 beds, we were 5, thinking we could ask for a rollaway bed. They don't allow more than 4 people per room "because of covid". Hmmm!? So we were forced to get another room last minute for $200. Not cool since we've been traveling together for 7 days. Would've been nice to know that before booking the hotel. The ugly: I've been visiting this property for years and it was sad to see how the rooms have not been taken care of. The bathroom needs updating or at the very least, fixed the rusted , moldy parts. Also there was no soap in the room.

    leslie, 1 night family trip, Mar 1, 2021

    Verified Hotels.com guest review

See all 522 reviews