Icehotel

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Pool
Terrace/patio
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Room

Overview of Icehotel

Icehotel

3.5 star property
Jukkasjarvi ski-in/ski-out hotel with ski storage and ski rentals

8.8/10 Fabulous

377 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Ski facilities
The price is $201
Price available on 22/05/2022
Map
Marknadsvagen 63, Jukkasjarvi, 981 91
Main amenities
  • 137 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Ski rentals
  • Ski storage
  • Sauna
  • Airport shuttle
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • Kiruna Church - 23 min drive
  • Kiruna Mine - 28 min drive

Getting around

  • Kiruna (KRN) - 13 min drive
  • Kiruna Station - 19 min drive
  • Krokvik Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

Icehotel

With ski-in/ski-out access, Icehotel allows you more time for snowmobiling. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge and a sauna. Ski storage and rentals are also available. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 137 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
  • Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 5:30 AM to midnight*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Horse riding/rentals
  • Fishing
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Swedish

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski rentals
  • Snowmobiling
  • Snowshoeing
  • Downhill skiing nearby

Room amenities

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SEK 275.00 per person (one-way)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 200 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Icehotel
Icehotel Hotel
Icehotel Hotel Jukkasjarvi
Icehotel Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
Icehotel Hotel
Icehotel Jukkasjarvi
Icehotel Hotel Jukkasjarvi

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Worth a visit but could use improvement
We spent 3 nights at the Ice Hotel (2 in warm rooms and 1 in a cold room). Overall, our trip was very memorable and special and the individual staff members were great, but there were bumps along the way that would benefit from more attention/improvement, especially given the prices charged by the Ice Hotel. For instance: 1- the hotel had somehow messed up our ice fishing reservations, which I had booked and paid for 1 month in advance and were basically unwilling to help or fix it other than saying “oh well, we are now fully booked” until I made a big deal about it. 2- the warm rooms (we had the Nordic chalet which is supposed to be the nicest one) are very bare basics/spartan (and in our case, the shower wasn’t working at first) and the prices charged for those rooms do not justify their condition. So, I would recommend the hotel for its uniqueness but hope that they will spend some time on improvements in the near future.
Maya, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Patrick James, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

2star hotel with 5star price tag
Very disappointing service from hotel staff , this is a 2 star hotel with a 5 star price tag. Great to stay in a ice room , clean and warm bedding but very bad customer service from reception staff.
RICHARD, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

peeter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Possible to change rooms on request
We were assigned Art Suite 310 for a family of 3 but requested if any other rooms were available. Luckily there were several other rooms available but with smaller beds 160cm wide instead of 240cm wide. We chose Art Suite 314 instead and it was fine to sleep for 2 adults and 1 child. Overall we had a once in a lifetime experience which came at a once in a lifetime cost :) As others have mentioned this is more of a high end glamping experience than a luxury hotel, but we felt it was worth the splurge.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

anjna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I was disappointed by the level of service from in house
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place is amazing and from the stuff of dreams. The only thing was I wasn’t keen on the shower being basically over the toilet in a small wet/shower room
Wendy, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

yasmine, 1-night trip
Verified Expedia guest review

8/10 Very good

Great artwork, amenities, complimentary food and snacks, awesome ice room, and more!!! (But if you attend now as coronavirus spreads more in Kiruna, you just need to be comfortable that none of the staff and barely any international tourists wear masks during the busiest time of the year - Christmas and New Years season.)
Jonathan, 1-night family trip
Verified Orbitz guest review