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Hearthstone Lodge by Bear Country

Photo gallery for Hearthstone Lodge by Bear Country

Exterior
Sauna
Studio Economy | Living area | 32-inch LCD TV with digital channels, TV, DVD player
One Bedroom Suite | In-room dining
Lobby sitting area

Overview of Hearthstone Lodge by Bear Country

Hearthstone Lodge by Bear Country

3.0 star property
3-star ski-in/ski-out resort with ski storage, near Sun Peaks Resort

8.2/10 Very good

253 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Lounge area
  • Refrigerator
Map
3170 Creekside Way, Sun Peaks, BC, V0E 5N0

Guests rated this location 9.2/10 - Wonderful

Main amenities
  • Ski-in/ski-out access
  • 4 restaurants and bar/lounge
  • 2 spa tubs
  • Ski storage
  • Self parking
  • Coffee shop/cafe
  • Reception fireplace
  • Front desk safe
  • Corner/local shop
  • Self-serve laundry
  • Conference space
  • Meeting room
Feel at home
  • Children stay free
  • 8 bedrooms
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Sun Peaks Resort - 1 min walk

Getting around

  • Kamloops, BC (YKA) - 55 min drive

Restaurants

  • Cahilty Creek - 3 min walk
  • Bottoms Bar & Grill - 2 min walk
  • Mantles - 2 min walk
  • Morrisey's Public House - 3 min walk
  • Voyageur Bistro - 4 min walk
Map

About this property

Hearthstone Lodge by Bear Country

Hearthstone Lodge by Bear Country allows you more time for skiing with ski-in/ski-out access, plus you'll be 0.1 mi (0.1 km) from Sun Peaks Resort. After a relaxing soak in one of the 2 hot tubs, you can grab a bite to eat at one of the 4 restaurants or unwind with après-ski drinks at the bar/lounge. Skiers will appreciate access to ski storage. Fellow travellers say good things about the helpful staff and location.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:00 PM
  • The check-in location differs from the property location; to check in, go to Hearthstone Lodge, 3170 Creekside Way, Sun Peaks
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (19 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 15.75 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Ski-in/ski-out access
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Sledging nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 2 hot tubs

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • German

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • 8 bedrooms

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Toaster
  • Cookware, dishes and utensils

More

  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of CAD 50.00

Parking

  • Self-parking costs CAD 15.75 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hearthstone By Bear Sun Peaks
Hearthstone Lodge Sun Peaks
Hearthstone Sun Peaks
Hearthstone Lodge Bear Country Sun Peaks
Hearthstone Lodge Bear Country
Hearthstone Bear Country Sun Peaks
Hearthstone Bear Country
Hearthstone Lodge by Bear Country Resort
Hearthstone Lodge by Bear Country Sun Peaks
Hearthstone Lodge by Bear Country Resort Sun Peaks

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hearthstone Lodge by Bear Country?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hearthstone Lodge by Bear Country?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hearthstone Lodge by Bear Country?
Yes. Self-parking costs CAD 15.75 per night.
What are the check-in and check-out times at Hearthstone Lodge by Bear Country?
You can check in from 4:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge of CAD 50.00. Contactless check-out is available.
What is there to do at Hearthstone Lodge by Bear Country and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course.
Are there restaurants at or near Hearthstone Lodge by Bear Country?
Yes, there are 4 on-site restaurants.
Does Hearthstone Lodge by Bear Country have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
What's the area around Hearthstone Lodge by Bear Country like?
Hearthstone Lodge by Bear Country is a short 1-minute walk from Sun Peaks Resort and 3 minutes' walk from Platter Lift Ski Lift. Travellers say that the area is very walkable, and great for skiing.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Francine, 3-night family trip
Verified Hotels.com guest review

6/10 Good

This property is well situated in Sunpeaks Village, in the midst of all the shops and close to the primary ski lifts, golf course and other amenities. Front desk staff were friendly but the back office person (?manager) was quite dismissive and not very willing to respond to questions or address concerns. The suite was spacious, clean and comfortable. There is seating for 4-5, plus the dinette. There is no air conditioning, so the unit was very hot, in spite of a recent dip in temperature. Parking is underground, and well lighted, and BC fragrant. This location needs to repair its ice machines. We did not use the hot tub. Pets are not permitted at this facility. It was good value, but there are other locations in the village that step up their hospitality a bit better.
Lori, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location to everything, mountain bike storage.
Susan, 2-night romance trip
Verified Expedia guest review

6/10 Good

William, 1-night trip
Verified Expedia guest review

6/10 Good

The room was very hot and the bed was unusably hard. We rented a king bed and had to sleep on the pull out as the mattress was like a rock
Jo-ana, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ryan, 2-night trip
Verified Expedia guest review

8/10 Very good

Staff was amazing
Tom, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

There is no staff during office hour or maybe it is off season
Minh, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Samuele, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Le stationnement était payant.
Josee, 2-night romance trip
Verified Expedia guest review