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City Hotel West

Photo gallery for City Hotel West

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of City Hotel West

City Hotel West

3-star property
Pet-friendly hotel in Frankfurt, connected to the convention centre

282 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Lounge area
  • Connecting rooms available
Map
Moselstr. 35, Frankfurt, HE, 60329

Room options

About this area

What's nearby

  • In Bahnhofsviertel
  • Zeil Shopping District - 2 min drive
  • Frankfurt Christmas Market - 2 min drive
  • Romerberg - 2 min drive
  • Römer - 2 min drive
  • Frankfurt Trade Fair - 7 min drive
  • Congress Center Messe Frankfurt - 3 min drive
  • Deutsche Bank Park - 15 min drive

Getting around

  • Frankfurt Airport (FRA) - 20 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt (Main) Central Station - 7 min walk
  • Central Station Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 4 min walk
  • Central U-Bahn - 4 min walk

Restaurants

  • La Mex Lounge - 2 min walk
  • Back-Factory - 3 min walk
  • GOOD GUYS - 3 min walk
  • Tatie - Food & Drinks - 3 min walk
  • Bar Shuka - 3 min walk

About this property

City Hotel West

City Hotel West puts you 4 mi (6.4 km) from Deutsche Bank Park. Fellow travellers say good things about the helpful staff and breakfast. The property is only a short walk to public transportation: Central Station Tram Stop is 3 minutes and Münchener Straß/ Frankfurt Central Tram Stop is 4 minutes.

Languages

Arabic, English, Farsi, French, German, Hindi, Lithuanian, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon until anytime
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Room service

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • English
  • Farsi
  • French
  • German
  • Hindi
  • Lithuanian
  • Russian
  • Urdu

Room amenities

Be entertained

  • 41-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

City Hotel West
City Hotel West Frankfurt
City West Frankfurt
City Hotel-West Hotel Frankfurt
City Hotel West Hotel
City Hotel West Frankfurt
City Hotel West Hotel Frankfurt

Frequently asked questions

Does City Hotel West offer free cancellation for a full refund?
Yes, City Hotel West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Hotel West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at City Hotel West?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at City Hotel West?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at City Hotel West?
You can check in from noon - anytime. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at City Hotel West?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at City Hotel West and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near City Hotel West?
Yes. Nearby restaurants include eatDOORI (3-min walk), Plank (3-min walk) and Thai Fun (3-min walk).
What's the area around City Hotel West like?
City Hotel West is located on the boardwalk in Bahnhofsviertel, a short 3-minute walk from Central Station Tram Stop and 9 minutes' walk from Maintower. Travellers say that the area is walkable and good for shopping.

Reviews

5.8

6.3/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.9/10

Property conditions & facilities

4.9/10

Eco-friendliness

Reviews

2/10 Poor

Wow ! This place is beyond a joke. What ever you do, don’t book this hotel. Drugs and prostitutes everywhere. The room wasn’t ready when we turned up and when we got to the room the door looked like someone can kicked it in the night before, there was pubes on the bed and no flusher for the toilet. We went to the game and came to just take our stuff and go sleep in the airport. Utter joke.
Olly, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Eduardo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

What was unique about the property? The junkies we had to walk by to get to the hotel. I booked a triple room and they gave us a double. The door to the room had been kicked in and then patched. Complete dive. Scary area. Please don't stay here.
katherine, 1-night family trip
Verified Expedia guest review

2/10 Poor

Totally misled by the nice photo when booking
Paid for a 2 x double. Received one double, with two single mattresses. One mattress completely broken. No second double, instead what was a single, again with a totally broken mattress. Not forget the complementary cigarette butt. We took our dogs as said pet friendly. Was charged €15 per dog, when I just saw here I should have paid €10/dog. Room stank of stale smoke. The room looked nothing like what is in the photo. Location is in the red light district and was very noisy all night and morning. I guess I should have done my research on that one. I know Frankfurt, so perhaps that is what I should expect for €107/night (excluding the charges for dogs). The only positive thing I would say, is that the man at reception was very nice and helpful.
Stuart, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

They route us to different location close by. The neighborhood was terribly dirty and lot of bums. My bed smells like cigarettes and was hot so had to open window but outside all night long loud by bums, loud drive, police, etc. couldn’t sleep and had to wake up constantly.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff and clean comfortable room
The staff were very helpful and friendly and upgraded me to their sister hotel around the corner (Hotel Domicil) which had free parking outside. (City Hotel West actually doesn't have parking). The room was very clean and comfortable and the internet was great.
Dr A., 1-night trip
Verified Hotels.com guest review

8/10 Very good

Selina, 1-night business trip
Verified Hotels.com guest review

6/10 Good

JEREMY, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Need for improvement
Old condition, noisy room, wanted to pay city tax for a business trip
Ina, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Staff were friendly. But my room was not cleaned one day
3-night trip
Verified Expedia guest review