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Island Pacific Hotel

Photo gallery for Island Pacific Hotel

Deluxe Harbour View Suite | Living room | LCD TV
Exterior
View from room
Breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Island Pacific Hotel

Island Pacific Hotel

4.0 star property
Waterfront hotel with restaurant, near University of Hong Kong
8.4 out of 10 Very good
8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
152 Connaught Road West, Hong Kong
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Conference space
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Central & Western District
  • Lan Kwai Fong - 24 min walk
  • Victoria Harbour - 35 min walk
  • University of Hong Kong - 1 min drive
  • Hong Kong - Macau Ferry Terminal - 1 min drive
  • Soho - 2 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Wan Chai Road - 4 min drive
  • Temple Street Night Market - 5 min drive
  • Happy Valley Race Course - 5 min drive
  • Times Square Shopping Mall - 5 min drive

Getting around

  • Hong Kong International Airport (HKG) - 28 min drive
  • Hong Kong Wan Chai Station - 4 min drive
  • Hong Kong Admiralty Station - 4 min drive
  • Hong Kong Central Station - 27 min walk
  • Western Street Tram Stop - 2 min walk
  • Eastern Street Tram Stop - 2 min walk
  • Water Street Tram Stop - 5 min walk

Restaurants

  • Luen Wah Restaurant - 1 min walk
  • Tsui Yuen Restaurant - 1 min walk
  • Sweet Home - 1 min walk
  • 坤記煲仔小菜 - 1 min walk
  • 想點就點 - 1 min walk
Map

About this property

Island Pacific Hotel

At Island Pacific Hotel, you'll be within a 10-minute drive of Hong Kong Convention and Exhibition Centre and Kowloon Bay. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Centre Street Kitchen, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also 1.2 mi (1.9 km) from Lan Kwai Fong and 1.8 mi (2.9 km) from Victoria Harbour. Fellow travellers like that it's only a short walk to public transportation: Western Street Tram Stop is steps away and Eastern Street Tram Stop is 2 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must show a valid passport. This is the only form of identification that is accepted at this property.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 2 meeting rooms
  • Computer station
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Centre Street Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Centre Street Bar – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 500 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately HKD 151.8 for adults and HKD 151.8 for children

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2023 (dates subject to change).
The property is closed between 1 January and 31 December.

Children & extra beds

  • Rollaway beds are available for HKD 440.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Island Pacific
Island Pacific Hotel Hotel
Island Pacific Hong Kong
Island Pacific Hotel
Island Pacific Hotel Hong Kong
Pacific Island Hotel
Island Pacific Hotel Hong Kong
Island Pacific Hotel Hotel Hong Kong

Frequently asked questions

Is Island Pacific Hotel currently open?
This property is closed from 13 May 2022 to 31 December 2023 (dates subject to change).
What are the cleanliness and hygiene measures currently in place at Island Pacific Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Island Pacific Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Island Pacific Hotel?
Sorry, there's no on-site parking at Island Pacific Hotel.
What are the check-in and check-out times at Island Pacific Hotel?
You can check in from 3 PM - 6:00 PM. Check-out time is noon.
What is there to do at Island Pacific Hotel and nearby?
Recommended spots to visit include University of Hong Kong (8-min walk) and Hollywood Road Park (8-min walk), along with Shun Tak Centre (14-min walk) and Soho (0.9 mi).
Are there restaurants at or near Island Pacific Hotel?
Yes, Centre Street Kitchen offers international cuisine.
What's the area around Island Pacific Hotel like?
Island Pacific Hotel is located on the waterfront in Central & Western District, a short 2-minute walk from Western Street Tram Stop and 8 minutes' walk from University of Hong Kong. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

Reviews

10/10 Exceptional

Tsz Ying, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Professional Service Recovery
Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Hei Long, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jasman, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yohei, 1-night business trip
Verified Hotels.com guest review

6/10 Good

William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lai Hor, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay on Valentine’s day!
Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Unfair treat on staying at suite!
We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
2-night family trip
Verified Hotels.com guest review