Novotel Luxembourg Centre

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Overview of Novotel Luxembourg Centre

UNESCO Sustainable Travel Pledge

Novotel Luxembourg Centre

4.0 star property
4-star hotel with restaurant, near Luxembourg City Hall

8.4/10 Very good

979 verified Hotels.com guest reviews

Guests rated location

  • Walkable40 positive mentions
  • Quiet28 positive mentions
  • Convenient23 positive mentions
  • Safe20 positive mentions
  • Dining options11 positive mentions

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
35 Rue Du Laboratoire, Luxembourg City, 2015
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Playground on site
  • Sofa bed
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Bonnevoie
  • Luxembourg City Hall - 14 min walk
  • Notre-Dame Cathedral - 1 min drive
  • Grand Ducal Palace - 1 min drive
  • Monument of Remembrance (Gelle Fra) - 4 min drive
  • Place Guillaume II - 2 min drive
  • Boulevard Royal - 2 min drive
  • Luxembourg City History Museum - 3 min drive
  • Adolphe Bridge - 8 min drive
  • Bock Casemates - 2 min drive
  • Fort Thungen - 9 min drive

Getting around

  • Findel International Airport (LUX) - 14 min drive
  • Luxembourg Station - 8 min walk
  • Hollerich Station - 27 min walk
  • Pfaffenthal-Kirchberg Station - 27 min walk
  • Centre, Stäreplaz / Étoile Tram Stop - 26 min walk

About this property

Novotel Luxembourg Centre

Novotel Luxembourg Centre puts you 0.7 mi (1.2 km) from Luxembourg City Hall. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Red Square, which serves breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace. The helpful staff and central location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 issued within 72 hours before arrival or proof of COVID-19 recovery to access the property's public areas, including the restaurant, bar, pool, and meeting rooms.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 30 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Children's menu
  • Children's games
  • Toys

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Arcade/game room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Visual fire alarm

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Queen sofa bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Red Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 30 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Hotel Luxembourg Centre
Novotel Luxembourg Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg City Centre
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg Centre Hotel Luxembourg City

Frequently asked questions

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Steen Laerke, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucille, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend
It was very lovely people are friendly and nice. rooms were clean and comfy
Anna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Krishna, 11-night business trip
Verified Hotels.com guest review

6/10 Good

Below expectations
Room ambience was perfect, apart from that everything was average. Breakfast disappointing very cold eggs, no fresh orange juice, basic things are missing.
Krishna, 19-night business trip
Verified Hotels.com guest review

6/10 Good

WiFi issue
I have had wifi issues throughout my stay. Since day 1. I have complained numerous times on the slow wifi but no resolution. Had faced issues especially during work/meetings. I had to connect through mobile hotspot.
Shiva Shankar, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

Filip, 1-night family trip
Verified Hotels.com guest review