Choose dates to view prices

Enjoy Pucon

Photo gallery for Enjoy Pucon

On the beach
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Minibar, in-room safe, bed sheets

Overview of Enjoy Pucon

Enjoy Pucon

3.0 star property
Beachfront hotel in Pucón with casino, outdoor pool

7.4/10 Good

258 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurants and bar/lounge
  • 2 indoor pools and outdoor pool
  • Fitness centre
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • El Chaman - 3 min walk
  • El Barroso - 3 min walk
  • Focaccia - 4 min walk
  • Cassis - 4 min walk
  • La Maga - 4 min walk

About this property

Enjoy Pucon

Enjoy Pucon is a great choice for your beach stay in Pucón. Guests in the mood for pampering can indulge in massages, and there's fun for everyone with the 2 indoor pools and outdoor pool. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a casino, a fitness centre and a sauna. Fellow travellers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms

Arriving/Leaving

  • Check-in time from 4 PM until 4 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • On the beach
  • Ski runs nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • 2 indoor pools
  • Casino
  • 28 casino gaming tables
  • 519 casino slot machines
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Renovations and closures

The following facilities or services will be unavailable from May 5 2022 to December 31 2023 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa/Beauty services
  • Swimming pool
The following facilities will be closed during October, November, December, August, September and July:
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from 2 May 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Enjoy Hotel
Enjoy Hotel Pucon
Enjoy Pucon
Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran
Enjoy Pucon Hotel
Enjoy Pucon Pucón
Enjoy Pucon Hotel Pucón
Enjoy Pucon Gran Hotel Pucon

Frequently asked questions

Does Enjoy Pucon offer free cancellation for a full refund?
Yes, Enjoy Pucon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Enjoy Pucon?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Enjoy Pucon on 11 December 2022 start from NZ$184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Enjoy Pucon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Enjoy Pucon?
Yes, there are 2 indoor pools, an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 7:30 PM. The swimming pool will be unavailable from May 5 2022 to December 31 2023 (dates subject to change).
Are pets allowed at Enjoy Pucon?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Enjoy Pucon?
Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.
What are the check-in and check-out times at Enjoy Pucon?
You can check in from 4 PM - 4 AM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Enjoy Pucon?
Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.
What is there to do at Enjoy Pucon and nearby?
Have fun with nearby winter activities such as skiing. Go for a swim in one of the 2 indoor swimming pools or use the hotel's other amenities, which include a casino and an outdoor pool. Enjoy Pucon also has a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Enjoy Pucon?
Yes, there's an on-site restaurant. Nearby restaurants include El Chaman (3-min walk), El Barroso (3-min walk) and Focaccia (4-min walk).
What's the area around Enjoy Pucon like?
Enjoy Pucon is a short 4-minute walk from Lake Villarrica and 4 minutes' walk from Pucon Beach. Travellers give top marks for the hotel's prime location.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.5/10

Staff & service

7.1/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

6/10 Good

Michael, 1-night trip
Verified Expedia guest review

6/10 Good

nice staff, well located. a little bit old.
Jorge, 1-night family trip
Verified Expedia guest review

6/10 Good

Needs to be renovated , everything looks and feels old
LORENA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Historic and amazing
Amazing breakfast and amazing views. The room and bathroom were large and everything was nice and clean in such a historic looking building. You could tell it was old but the good kind of old. Felt very cool to stay there
Taylor, 1-night trip
Verified Hotels.com guest review

6/10 Good

Necesita una renovación
Las instalaciones son antiguas, baño con sarro, aspecto sucio... las habitaciones necesitan una reforma total.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Enjoy Pucon disapointment
I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3 nights) so I just needed a room for the first night in town. For ease I booked the Bambu lodge and then they cancelled on me so I needed to find a room for that one night and not being sure about other hotels I found (which had better ratings, but only a few ratings) I decided to stay at Enjoy. The pictures made it look awesome and liked the lakefront location. Well, the common areas were very nice, the location was great but the room was really dated, run down and in poor condition. I just figured this was the norm, it's a foreign country, first time there... It was also very loud until midnight or later so don't plan to go to bed early.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a sonreír. No me hacen ningún favor al atenderme, muy por el contrario, el favor se los hago yo al preferir su hotel. Falta de aseo en pasillos y ascensores. Pieza y baño muy cómodos y limpios y ordenados.
Felipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

For the price, it’s good. Room spacious, view to the lake and had everything for a family room
1-night family trip
Verified Expedia guest review

2/10 Poor

Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.
1-night family trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review