Skip to main content.
All properties in Pucon, Araucania (region), Chile
1 room, 2 adults

Enjoy Pucon

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Beach property
  • Dry cleaning/laundry service
  • Elevator
Clemente Holzapfel 190, Pucon, Araucania, 4920000, Chile

Beachfront hotel in Pucon with casino and outdoor pool
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Children's pool
    • Beach property
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from April 1 2021 to April 24 2021 (dates subject to change).
  • I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3…Jan 23, 2020
  • Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a…Dec 8, 2019

Enjoy Pucon

from NZ$114
  • Standard Double Room (Matrimonial)
  • Superior Double Room (Matrimonial)
  • Superior Triple Room
  • Superior Quadruple Room
  • Standard Twin Room
  • Standard Triple Room
  • Standard Quadruple Room
  • Suite
  • Suite (Quadruple Room)

What’s around Enjoy Pucon

Landmarks

  • On the beach
  • Enjoy Pucon Casino - 1 min walk
  • Pucon Beach - 2 min walk
  • La Poza - 6 min walk
  • Museo Mapuche Pucon - 9 min walk
  • Santa Clara Monastery - 17 min walk
  • Feria Artesanal - 25 min walk
  • Villarrica National Park - 5.2 mi / 8.4 km

Getting around

  • Temuco (ZCO-Maquehue) - 85 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms

Arriving/leaving

  • Check-in time 4 PM-4 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of indoor pools - 2
  • Outdoor pool
  • Health club
  • Casino
  • Children's pool
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Minibar
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Enjoy Pucon’s small print

Also known as

  • Enjoy Hotel
  • Enjoy Pucon Hotel
  • Enjoy Pucon Pucon
  • Enjoy Pucon Hotel Pucon
  • Enjoy Pucon Gran Hotel Pucon
  • Enjoy Hotel Pucon
  • Enjoy Pucon
  • Enjoy Pucon Gran Hotel Pucon
  • Enjoy Gran Hotel
  • Enjoy Pucon Gran Pucon
  • Enjoy Gran

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Enjoy Pucon

  • Does Enjoy Pucon offer free cancellation for a full refund?
    Yes, Enjoy Pucon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Enjoy Pucon currently open?
    This property is closed from April 1 2021 to April 24 2021 (dates subject to change). The following facilities or services will be unavailable from May 27 2020 to March 1 2021 (dates subject to change): <ul><li>Bar/Lounge(s)</li><li>Breakfast</li><li>Fitness facilities</li><li>Sauna</li><li>Spa</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Enjoy Pucon?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Enjoy Pucon?
    Yes, there's free self parking.
  • Is there a pool at Enjoy Pucon?
    Yes, there are 2 indoor pools, an outdoor pool, and a children's pool. The swimming pool will be unavailable from May 27 2020 to March 1 2021 (dates subject to change).
  • Are pets allowed at Enjoy Pucon?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Enjoy Pucon?
    You can check in from 4 PM - 4 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Enjoy Pucon?
    Yes, there's an onsite restaurant. Nearby restaurants include Focaccia (3-min walk), Cassis (4-min walk), and La Maga (4-min walk).
  • Is airport shuttle service offered by Enjoy Pucon?
    Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.
  • Is there an onsite casino at Enjoy Pucon?
    Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.
  • What is there to do at Enjoy Pucon and nearby?
    Have fun with nearby winter activities like skiing. Go for a swim in one of the 2 indoor swimming pools or use the hotel's other amenities, which include a casino and an outdoor pool. Enjoy Pucon also has a health club and a picnic area, as well as a garden.

Recent reviews

Good 7.2 From 89 reviews

Poor 2.0
Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.
us1 night family trip
Exceptional 10.0
For the price, it’s good. Room spacious, view to the lake and had everything for a family room
us1 night family trip
Very good 8.0
Excellent view. Great room, in the process of being renovated/updated. Parts of the hotel are a little shabby, but it really seemed to add to the charm.
us1 night trip with friends
Poor 2.0
This place is a dump. Rude staff, old and outdated grounds. Rooms are in terrible condition.
us2 night trip
Very good 8.0
Location is excellent, we have a suite with lake view, breakfast was good. Because is an old building, they should do some renovations to some areas
ca2 night trip
Good 6.0
This place has great amenities and a wonderful location right on Pucón’s black sand beach. It’s also very close to all of the restaurants and shops in town. However, the hotel is old and the rooms are quite dated. Sound travels easily through the walls, to the point that it sounds like your neighbors are in the room with you. If you’re a light sleeper and don’t stay up partying until early morning, you may find this place a less relaxing than expected.
us3 night trip with friends
Good 6.0
Needs something me updating. Service was so so
Ian R, us2 night romance trip
Fair 4.0
Property is in poor conditio, It needs to be rebuilt
us2 night trip
Fair 4.0
The hotel is very old and in desperate need of a face lift, it is dark and rooms are dirty. The roof was falling down in places and even had security tape to stop people walking in places in the garden due to the risk of falling tiles and brickwork. The heating system was on full (not able to turn off) even though it was summer and no fan when asked. We also did some overnight washing expecting the clothes at 12 noon 'as the paperwork said' only to have housekeeping come to our room at 12 midnight and insist on a cash payment or we had to go to reception to pay by card. No option to add to our room bill. We left early just to get out of there. The staff were helpful they can only do so much. I feel they should have emailed us to let us know the hotel is having an ongoing building project instead of having a letter next to the bed so we could have decided if we really wanted to stay there or book something else. I'm sure there are better options in the town
gb2 night trip
Poor 2.0
No customer service, I didn't feel welcome, the check in and check out felt more like a transaction. Nobody asked "how was your stay?" Or "Enjoy your stay." Probably stems from lack of management or training.
us1 night romance trip

Enjoy Pucon