The Fox Hotel and Suites, Banff, Canada

No mini fridge or coffee maker. Shower water was hardly warm both days.

A heads up on the pool closure would have been appreciated, poor air flow in the room made for a stuffy night.

I was looking forward to spending a couple nights in Banff for my birthday. According to the hotel description they would have the pool and gym working. My sons were anticipating using the pool. But upon check in we found out both facilities are not in service due to Covid. The other hotels stated their pools closed. We’re disappointed because at searching Fox hotel & suites did not mentioned them being not in use. Our room was somewhat small with two double beds and the desk wasn’t wiped as there were some kind of dried up spills. For the amount paid we were hoping better. However the staff was courteous and great thing is Chili’s restaurant is right inside the hotel and you get free complimentary breakfast. Hotel is located right on the main strip of Banff.

We had a great stay at the Fox. Close to downtown but away from the hussle. Staff super freindly and asked all relivant questions pertaining to COVID. The rooms are small but cute and very comfortable. The bathroom sparkled it was so clean. Chilis staff great and also very good a cleanning and disenfecting too bad the hot pool was closed, but we will be back and im sure it will be open cant wait we also had dinner at a sister hotel also simply amazing!

This hotel was amazing from the get go. We arrived at 10pm and was assisted by James at the front desk. He saw we were exhausted from our 10 hour drive and offered his assistance with our luggage from our vehicle to the room. For the 3 days we stayed there he greeted us as we walked by and offered his local knowledge. The rooms were clean and the free continental breakfast included was quite satisfactory. We would absolutely stay here again when in Banff. Great hotel great staff.

Very nice hotel. A little surprised that there was no air conditioning in the room. Otherwise, absolutely no complaints. Would love to stay when the grotto is open—it was closed due to COVID.

The Fox Hotel is a beautiful facility - our living room/kitchen area was large enough for a group of our family to join us for an incredible visit, while our bedroom, in another room, remained private. The king size bed was very comfortable, and the very large bathroom certainly accommodated the needs of my disabled husband. Loved our stay!

Room was comfortable and clean . Was surprised that there was no coffee maker or mini fridge.

Cute and nice hotel Hot tub was closed but looked amazing A little dated

I was pleased with my stay at the hotel but went when the pools are not open and that was the kicker for me.