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1 room, 2 adults

Four Seasons Hotel Alexandria at San Stefano, Alexandria, Egypt

5-star5 stars
Great for familiesThis property has good facilities for families.
399 El Geish Road, San Stefano, Alexandria, 21599, Egypt

Luxury Alexandria hotel with full-service spa, connected to a shopping center
  • Free buffet breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Value
Value for money could be better

Four Seasons Hotel Alexandria at San Stefano, Alexandria, Egypt

from NZ$540
  • Pool Terrace Room, Twin Beds
  • Pool Terrace Room, King Bed
  • Four Seasons, Executive Room, 1 King Bed
  • Pool Terrace Suite
  • Sea View Room, Twin Beds
  • Sea View Room, King Bed
  • Suite, 1 Bedroom, Sea View
  • Superior City View Room, Twin Beds
  • Superior City View Room, King Bed
  • Deluxe Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (Beach, Two King Beds)
  • Premium Suite, 1 Bedroom (Beach, King Bed)
  • Suite, 1 Bedroom (Beach, King Bed)
  • Deluxe Suite, 1 Bedroom (Beach, King Bed)
  • Deluxe Suite, 2 Bedrooms (Beach, King Bed)

What’s around Four Seasons Hotel Alexandria at San Stefano, Alexandria, Egypt

Landmarks

  • In Sidi Jabir
  • Bibliotheca Alexandrina - 2.7 mi / 4.3 km
  • Alexandria Stadium - 3.5 mi / 5.6 km
  • Roman Theatre - 4.1 mi / 6.5 km
  • Pompey's Pillar - 5.1 mi / 8.2 km
  • Qaitbay Fortress - 5.2 mi / 8.4 km
  • Montazah Palace - 7.2 mi / 11.6 km
  • Montazah Beach - 7.2 mi / 11.6 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 45 min drive
  • Alexandria (ALY-Alexandria Intl.) - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets stay free

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 7 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Beach umbrellas
  • Children's pool
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • Arabic
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Kala Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and brunch. Open daily.

Stefano's - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Byblos - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.

Pool Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Four Seasons Hotel Alexandria at San Stefano, Alexandria, Egypt’s small print

Also known as

  • Alexandria San Stefano
  • Four Seasons Hotel Alexandria at San Stefano Alexandria
  • Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria
  • Four Seasons Alexandria San Stefano
  • Four Seasons Hotel Alexandria San Stefano
  • Four Seasons Hotel Stefano
  • Four Seasons Stefano
  • Four Seasons Hotel San Stefano
  • Four Seasons San Stefano
  • Four Seasons Hotel Alexandria at San Stefano Hotel

Policies

Guests booked in Breakfast Included rate plans receive 1 breakfast per registered guest.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests under 12 years old are not allowed in the spa.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    Personal protective equipment, including masks and gloves, will be available to guests.

    For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs USD 11 per night with in/out privileges

    Valet parking costs USD 11 per night with in/out privileges

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Four Seasons Hotel Alexandria at San Stefano, Alexandria, Egypt

    • Is there a pool at Four Seasons Hotel Alexandria at San Stefano?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Four Seasons Hotel Alexandria at San Stefano?
      Yes, pets are welcome. Service animals are exempt from fees.
    • Is parking offered at Four Seasons Hotel Alexandria at San Stefano?
      Yes. Self parking costs USD 11 per night. Valet parking costs USD 11 per night.
    • Is airport shuttle service offered by Four Seasons Hotel Alexandria at San Stefano?
      Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
    • What are the check-in and check-out times at Four Seasons Hotel Alexandria at San Stefano?
      You can check in from 3:00 PM to 3:00 PM. Check-out time is noon.
    • What is there to do near Four Seasons Hotel Alexandria at San Stefano?
      Recommended spots to visit include Bibliotheca Alexandrina (2.7 mi) and Alexandria Stadium (3.5 mi), along with Roman Theatre (4.1 mi) and Pompey's Pillar (5.1 mi).
    • Are there restaurants at or near Four Seasons Hotel Alexandria at San Stefano?
      Yes, there are 7 onsite restaurants.

    Recent reviews

    Exceptional 9.6 From 102 reviews

    Exceptional 10.0
    Extraordinary Service!
    Completely unlike us, In our hurry to leave, we forgot our passports and money in the safe. A couple of hours after we left, I received a call and a WhatsApp text from the service manager, Mohamed, letting us know. He also took a picture and sent to me as well. We didn’t even realize that we had forgotten it because both my husband and I each thought the other had packed them. Needless to say, we were beyond grateful to their honesty and service. We would blindly go back for simply that reason but because we also enjoyed our stay very much.
    Riham, us1 night family trip
    Very good 8.0
    So far so good
    Everything was ok , expect the breakfast buffet, need improvement
    Loai, us2 night family trip
    Exceptional 10.0
    Very Good
    Clean and very welcome staff. Good location to move around Alexandria. Good breakfast.
    ie1 night trip with friends
    Exceptional 10.0
    Great hotel
    Great hotel. We stayed in a Deluxe City View Suite which was huge & featured a kitchen which was useful. All staff were very polite and helpful. Good security checks on everyone entering hotel & mall. The 'tunnel' to the beach is essentially a hotel corridor, so thats convenient to cross the Corniche. A couple of annoying niggles: Indoor pool was closing at 4pm each day and the kids club wasn't running, so kids slightly frustrated.
    Martin, gb3 night family trip
    Good 6.0
    Average not as expected
    Not so good simply the management house to carry out maintenance of the indoor pool in the winter time so the pool was daily being closed at 1600 which was very disappointing .maintenance was also being carried out in the pool area even before 1600 which was not as we were told before checking in ,maintenance was supposed to start only after 1600.Also the HSE management if they even had one do not have a clue about safety and how to implement it,one man was working aloft on the indoor pool glass seeking without wairing any safety harness or belt. And standing on the glass just above my kids and wife heads while they were swimming
    ramy, us3 night family trip
    Very good 8.0
    My 2-day experience
    The stay at this beautiful hotel was a real good first time experience. The only 2 problems we encountered were: 1. It took a long time and at least 4 staff employees to talk to either personally or on the phone to make an exception for my sick wife to deliver very simple breakfast of bread & tea to our room 2. The checkout process was very prolonged and complicated for unclear reason
    Sameh, us2 night family trip
    Exceptional 10.0
    The most important part of Alexandria
    Very memorable experience with dedicated staff
    HESHAM, gb10 night family trip
    Exceptional 10.0
    It was amazing
    Raed, gb2 night family trip
    Exceptional 10.0
    Amazing
    Excellent hotel superior service ... faultless
    Mary, us3 night family trip
    Exceptional 10.0
    Great experience
    Fantastic Will come again
    Shafik, gb2 night family trip

    Four Seasons Hotel Alexandria at San Stefano, Alexandria, Egypt

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