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Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico

4-star4 stars
Paseo Xaman-HaMza. 1, Lote 1 Fracc. Playacar, Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with 10 restaurants, spa
  • Free WiFi in lobby and free parking
Beautiful beach
Great location
Delicious food
Bar and Beverages
Standard bar
429See all 429 reviews
From 14,220 reviewsTripAdvisor Traveller Rating

Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico

from NZ$242
  • Standard Room
  • Suite
  • Superior Ocean Front Adults Only
  • Jr. Suite Riviera with Jacuzzi
  • Room (Affiliate)
  • Riviera Family King Junior Suite
  • Riviera Family Queen Junior
  • Royal Elite One Bedroom Suite
  • Royal Elite One Bedroom Suite (2 Adults 2 children)
  • Royal Elite One Bedroom Suite (2 Adults 3 children)
  • Royal Elite One Bedroom Suite (3 adults 1 child)
  • Royal Elite One Bedroom Suite (3 adults 2 children)

At a glance

Key facts

Hotel size

  • This hotel has 543 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 2 - 18)


  • Pets not allowed


  • Free WiFi in public areas



  • Airport shuttle (available 24 hours) *


  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 10 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 8
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 19
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 2 and 18 years old

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities


Sandos Playacar Beach Resort & Spa All Inclusive offers spa services, health and beauty treatments, Turkish bath, hair salon, and fitness facilities. Guests under 18 are not allowed in the spa.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico’s small print

Also known as

  • All Inclusive Sandos Playacar Beach Resort
  • Sandos Resort
  • Sandos Playacar Beach Resort All Inclusive Playa del Carmen
  • Sandos Playacar Beach Playa del Carmen
  • Playacar Beach Resort
  • Sandos
  • Sandos All Inclusive
  • Sandos Beach
  • Sandos Beach Resort All Inclusive
  • Sandos Playacar Beach
  • Sandos Playacar Beach Resort
  • Sandos Playacar Beach Resort Spa All Inclusive


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 20.00 per night
  • Resort fee: MXN 20.00 per accommodation, per night

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)

Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico


  • In Playacar
  • Playacar Golf Club - 20 min walk
  • Playa del Carmen Maritime Terminal - 42 min walk
  • Yucatek Divers - 45 min walk
  • Central Square - 2.6 mi / 4.1 km
  • Nuestra Senora del Carmen Catholic Church - 2.6 mi / 4.2 km
  • Quinta Alegria - 2.8 mi / 4.5 km
  • Pier Navega - 3 mi / 4.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.8 From 429 reviews

Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico
Great stay
Service was amazing, a lot of walking we had a hacienda and then asked for an upgrade to an ocean front room! Was great to be by pool and ocean! Food was good, and a lot of activities going on, beautiful beach! Didn’t notice much of a diff in bands we had a gold band so could go to most anything but seemed like the same booze for everyone.
A Traveller, us8 night trip
Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico
amazing vacation and hotel
the hotel is great!!! we had the best time. great room, big and comfortable with Jacuzzi in. amazing beach, great pools, all kind of food and restaurants, big variety. good shows every night and game room for the kids. safe felling- kids went around alone all time.
Tali, us7 night family trip
Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico
Great family Hotel
We arrived after a long day of travel and a large group there was an issue with a reservation at the beginning it was a bit frustrating but a really nice man came along and took over and helped us right out and got us what we needed .overall the resort was absolutely spotless some areas were older but we’re very well kept up the amenities Catered young children teenagers and adults There is lots to do , they did the best for entertainment always something going on. food was very good and great variety.The beach was wonderful was not overcrowded beautiful white sand beach with turquoise warm water just amazing. The rooms themselves for average but very clean and the rooms we had were close to the ocean and pool the original rooms that we were given were huge and new and wonderful but they were way too far away from the main part of the resort and with children that did not work for us.This was the first time our family was away for Christmas, we were very pleased we chose Sando s resort
Stephanie, ca9 night family trip
Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico
Great staff/workers/everyone!
The staff really knocked themselves out! Very nice, all the staff smiled and acknowledge you. Just very very courteous hard working people.
Thomas, us3 night romance trip
Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico
Overall amazing! Beach, activities, food, and entertainment were great. We stayed in the Junior Riviera Suite, the rooms really need dehumidifiers. It felt damp and smelled moldy. I didn't look forward to returning to the room at night. Having a hard time getting the smell out of my belongings.
A Traveller, us6 night family trip

See all reviews

Sandos Playacar Beach Resort - All Inclusive, Playa del Carmen, Mexico

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