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Sofitel Auckland Viaduct Harbour, Auckland

Official New Zealand Rating provided by Qualmark®
21 Viaduct Harbour AvenueAuckland1010New Zealand
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  • Auckland (AKL-Auckland Intl.) 30-min drive; 13.6 miles/21.9 km
  • Auckland Britomart Station 15-min walk; 0.7 miles/1.2 km
  • Auckland Newmarket Station 10-min drive; 2.9 miles/4.6 km
  • Auckland Mt Eden Station 10-min drive; 2.8 miles/4.4 km
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
Outstanding4.6 / 5
Vibe
Awesome vibe
Service
Fantastic service
Comfort
Rather comfortable
Food
Delicious food
364See all 364 Hotels.com reviews
From 2,410 reviewsTripAdvisor Traveller Rating

Sofitel Auckland Viaduct Harbour, Auckland

from NZ$294
  • Superior Room, 1 Queen Bed, City View
  • Luxury Room, 1 King Bed, City View
  • Luxury Room, 1 Queen Bed, Marina View
  • Junior Suite, 1 King Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Auckland Sofitel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Auckland
  • Sofitel Auckland Harbour
  • Sofitel Auckland Viaduct
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 80 per night

Cooked-to-order breakfast is offered for an extra charge of NZD 32.46 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 34 per person (one way)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Marina on site
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 5380
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Lava Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

21 Viaduct Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sabrage Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Sofitel Auckland Viaduct Harbour, Auckland’s small print

Also known as

  • Auckland Sofitel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Auckland
  • Sofitel Auckland Harbour
  • Sofitel Auckland Viaduct
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 80 per night

Cooked-to-order breakfast is offered for an extra charge of NZD 32.46 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 34 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 364 reviews

Sofitel Auckland Viaduct Harbour, Auckland
Outstanding5.0 / 5
Loved it apart from the noise of the workers outside our window the next morning
1 night romance trip
Sofitel Auckland Viaduct Harbour, Auckland
Excellent4.0 / 5
We had a lovely stay at the Sofitel- very handy to the restaurants along the viaduct and without all the hustle and bustle of traffic.
1 night romance trip
Sofitel Auckland Viaduct Harbour, Auckland
Outstanding5.0 / 5
Aweosme quiet & peaceful location
Excellent service. Great steam room, spa area, indoor pool & gym. Fantastic out of the way quiet & calming location without the usual inner city noise. Good on site & nearby eating options.
1 night romance trip
Sofitel Auckland Viaduct Harbour, Auckland
Excellent4.0 / 5
One night of bliss
Me and my partner decided to get out of home and stay in a luxury hotel for the night. This Hotel did not disappoint. It brings luxury and sophistication together to create a comfortable, elegant hotel. It is hard to fault other than a few small complaints: 1: the bar staff were not attentive at all - I had to actually approach and ask to be seated - I received a frown at this. We were then seated and waited about 10-15 minutes for someone to serve us at which point I gave up the wait and pursued a staff member. So all in all the bar staff let this experience down slightly - other than that It was great.
1 night romance trip
Sofitel Auckland Viaduct Harbour, Auckland
Excellent4.0 / 5
Luxury hotel let horn by details
One of the more stylish hotels I have stayed in, in a prime location on the waterfront. The rooms with a harbour view would be ideal (ours was on the city side facing office buildings, which were fortunately uninhabited, as we arrived in Sunday). I noticed a few old cigarette butts on our little balcony, which slightly spoiled the effect. The à la carte breakfast servings are ridiculously huge. I would suggest that they offer smaller servings and lower prices.
1 night family trip

See all reviews

Sofitel Auckland Viaduct Harbour, Auckland

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