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Aparthotel

Citadines Xinghai Suzhou

Upscale apartment with soaking bathtub, near Jinji Lake

  • Free WiFi and free parking
From
NZ$78

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Room. Image 1 of 28.
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8.6.Fabulous.
  • Comfortably size apartment style hotel.

    Dec 27, 2020

  • Nice location, situated near shopping mall

    Dec 24, 2020

See all 62 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 167 apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Business center

Feel at home

  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Private bathroom
  • Separate dining area

What’s around

  • In Wuzhong
  • Jinji Lake - 27 min walk
  • Gate to the East - 21 min walk
  • In City Shopping Mall - 23 min walk
  • Suzhou Center - 27 min walk
  • Suzhou City Moat - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Bedroom
  • Executive Studio
  • Executive Room, 1 Bedroom
  • Premier Room, 1 Bedroom

Location

  • In Wuzhong
  • Jinji Lake - 27 min walk
  • Gate to the East - 21 min walk

What’s around

Landmarks

  • In Wuzhong
  • Jinji Lake - 27 min walk
  • Gate to the East - 21 min walk
  • In City Shopping Mall - 23 min walk
  • Suzhou Center - 27 min walk
  • Suzhou City Moat - 36 min walk
  • Dushu Lake - 37 min walk
  • Couple's Retreat Garden - 44 min walk
  • Suzhou Pingtan Museum - 45 min walk
  • Suzhou University - 2.5 mi / 4.1 km
  • Pingjiang Street - 2.6 mi / 4.2 km

Getting around

  • Pudong International Airport (PVG) - 85 min drive
  • Wuxi (WUX-Shuofang) - 47 min drive
  • Suzhou Railway Station - 17 min drive
  • Suzhou North Station - 25 min drive
  • Yixing High-Speed Railway Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 167 apartments
  • Arranged over 26 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited
*See small print for additional details or extra charges

The manager

Speaks: Chinese, English, Japanese

At the aparthotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Japanese

In the apartment

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Citadines Suzhou
  • Citadines Xinghai Suzhou Suzhou
  • Citadines Xinghai Suzhou Aparthotel
  • Citadines Xinghai Suzhou Aparthotel Suzhou
  • Citadines Suzhou Xinghai
  • Citadines Xinghai
  • Citadines Xinghai Hotel
  • Citadines Xinghai Hotel Suzhou
  • Citadines Xinghai Suzhou
  • Citadines Hotel Suzhou
  • Citadines Xinghai Suzhou Aparthotel
  • Citadines Xinghai Aparthotel

Optional extras

Rollaway beds are available for CNY 106.0 per night

Buffet breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 636 per vehicle (one-way)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Citadines Xinghai Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Blue Marlin (13-min walk), Sicily (2.6 mi), and Pin Von (2.6 mi).
  • Yes, an airport shuttle is available. The charge is CNY 636 per vehicle one-way.
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 10.0.Exceptional

    Clean and spacious hotel

    Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.

    2 night family trip, Aug 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane

    3 night business trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing view, people is very kind snd the hotel has Excellent food

    RODRIGO, 2 night family trip, Oct 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good location, bedroom and living room separate with a kitchenette.

    2 night business trip, Mar 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    great!

    Very nice place!!!!!! Great service, i really hope they have more hotels all around the world.

    Jiachen, 1 night family trip, Feb 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Value for family stay

    Though there was renovation going on in hotel reception area, it was quiet. Carpark limited, shopping 10-15minutes walk away, surrounded by local housing. Breakfast average

    1 night romance trip, Jan 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy to Move around, Breadfast ok. Shop nearby, All kind of food for your selection.

    3 night trip, Nov 8, 2018

    Verified Orbitz guest review

  • 8.0.Very good

    Good value and great area

    I've stayed here before. Its a nice clean serviced apartment in a nice area. Its only around a ten minute walk to the new Suzhou Centre Mall and Xinghai Square. Its very good value for money. I would prefer it if the bed was a bit bigger but for this hotel is around half the price of similar standard hotels in the area.

    Gareth, 2 night romance trip, Nov 3, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Good deal

    Very nice hotels for the price. One bedroom and one living room. Excellent if you have some discussion.

    1 night business trip, Oct 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel / apartment

    Was a little difficult to find late at night, but once checked in, a great studio/1br apartment. Modern, clean, great amenities in kitchen, and good views. Staff friendly, helpful and speak English well.

    Anita, 1 night trip, Oct 11, 2018

    Verified Hotels.com guest review

See all 62 reviews