Citadines Xinghai Suzhou

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Overview of Citadines Xinghai Suzhou

Citadines Xinghai Suzhou

4.0 star property
Suzhou upscale aparthotel with restaurant

8.4/10 Very good

147 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Air conditioning
The price is $94
Price available on 27/05/2022
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
Main amenities
  • 167 apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Front desk safe
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Cable/satellite TV service
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Park Huxi
  • Jinji Lake - 5 min drive
  • Suzhou University - 10 min drive
  • Master of the Nets Garden - 12 min drive
  • Suzhou Museum - 13 min drive
  • Lion Grove Garden - 14 min drive
  • Suzhou International Expo Center - 10 min drive
  • Humble Administrator's Garden - 14 min drive
  • Shantang Street - 20 min drive
  • Tiger Hill - 22 min drive
  • Hanshan Temple - 23 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 85 min drive
  • Suzhou Railway Station - 16 min drive
  • Yixing High-Speed Railway Station - 20 min drive
  • Suzhou North Station - 22 min drive
  • Airport shuttle (surcharge)

About this property

Citadines Xinghai Suzhou

Citadines Xinghai Suzhou offers an airport shuttle (available 24 hours) for CNY 636 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Apartments at this upscale property feature conveniences like kitchens, along with deep soaking tubs and LCD TVs. Fellow travelers love the location and access to public transport.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance


  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed

Property amenities


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • On site car rental

Family friendly

  • Children stay free


  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster
  • Electric kettle


  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 53 per person
  • 1 restaurant
  • Room service available


  • Bed sheets provided
  • Rollaway/extra beds: CNY 106.0 per night


  • Shower/tub combination
  • Deep soaking bathtub
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area


  • LCD TV with cable/satellite service
  • TV in a common area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk


  • Air conditioning


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (lobby)
  • Porter/bellhop

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • Fitness center


  • 167 rooms
  • 26 floors
  • 1 building

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 53 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 636 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 106.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities

8/10 Very good

2-night trip
Verified guest review

10/10 Exceptional

Nice location
Nice location, situated near shopping mall
3-night business trip
Verified guest review

10/10 Exceptional

Good Space
Comfortably size apartment style hotel.
1-night business trip
Verified guest review

8/10 Very good

Jenna, 1-night trip with friends
Verified guest review

10/10 Exceptional

Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
2-night family trip
Verified guest review

8/10 Very good

It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing view, people is very kind snd the hotel has Excellent food
RODRIGO, 2-night family trip
Verified Expedia guest review

8/10 Very good

John, 1-night trip
Verified guest review

8/10 Very good

Good location, bedroom and living room separate with a kitchenette.
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Very nice place!!!!!! Great service, i really hope they have more hotels all around the world.
Jiachen, 1-night family trip
Verified guest review