Guests
All properties in Waitangi, Northland, New Zealand

Copthorne Hotel and Resort Bay of Islands

4-star beachfront hotel with spa, near Paihia Beach

  • Free WiFi in lobby and free parking
From
NZ$175

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  • Natural Pool
  • Natural Pool
  • Beach
  • Outdoor Pool
  • Natural Pool
Natural Pool. Image 1 of 82.
1 / 82Natural Pool
1 Tau Henare Drive, Waitangi, 0200, New Zealand
7.6.Good.
  • Was okay... bathroom Was disappointing.

    Jan 8, 2022

  • Had a junior sweet, spacious and clean, super comfy bed. The room wasn't supplied with…

    Jul 16, 2021

See all 176 reviews

Official standards

This property advises that it adheres to We Clean. We Care. We Welcome. (Millennium) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Easy parking
Dining options

The following facilities or services will be unavailable from September 8 2021 to December 31 2021 (dates subject to change):
  • Swimming pool
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 184 smoke-free guestrooms
    • Daily housekeeping
    • On the beach
    • Restaurant and bar/lounge
    • Full-service spa
    • 2 outdoor pools

    For families

    • Children's pool
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • On the beach
    • Paihia Beach - 25 min walk
    • Waitangi Treaty Grounds - 8 min walk
    • Waitangi Golf Club - 21 min walk
    • Paihia Wharf - 23 min walk
    • Waitangi Mountain Bike Park - 36 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double
    • Superior King with Seaview
    • Junior Suite
    • Superior 2 Double with Sea View
    • Superior King
    • Superior 2 Double
    • Standard Twin Room

    What’s around

    Landmarks

    • On the beach
    • Paihia Beach - 25 min walk
    • Waitangi Treaty Grounds - 8 min walk
    • Waitangi Golf Club - 21 min walk
    • Paihia Wharf - 23 min walk
    • Waitangi Mountain Bike Park - 36 min walk
    • Haruru Falls - 3 mi / 4.9 km
    • Bay of Islands Marina - 5.1 mi / 8.1 km
    • Russell Christ Church - 10.6 mi / 17.1 km
    • Russell Museum - 10.6 mi / 17.1 km
    • Pompallier Mission - 10.8 mi / 17.3 km

    Getting around

    • Kerikeri (KKE-Bay of Islands) - 19 min drive
    map
    See on map
    1 Tau Henare Drive, Waitangi, 0200, New Zealand

    At a glance

    Hotel size

    • This hotel has 184 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 2 PM-10:00 PM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a record of full COVID-19 vaccination

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 11 and up.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Windsurfing nearby

    Working away

    • Conference space
    • Meeting rooms

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Grab bar - near toilet

    Languages Spoken

    • English
    • German
    • Hindi

    In the room

    Home comforts

    • Ceiling fan
    • Iron/ironing board

    Sleep well

    • Pillow menu

    Things to enjoy

    • Balcony or patio

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Phone

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    The spa is open select days.

    Dining

    Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

    Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

    Recreation

    On Site

    • Outdoor tennis courts -

    Nearby

    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Windsurfing nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • Breakfast costs between NZD 19.50 and NZD 27 for adults, and NZD 13 and NZD 13 for children (approximately)
    • Credit card charges are subject to an extra charge of 2 percent

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 7 AM to 10 PM
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    At check-in, guests must provide a record of full COVID-19 vaccination.

    COVID-19 vaccination record requirement applies to all guests aged 11 and up.

    This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property does not have elevators.

    Parties and events are allowed on site.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Copthorne Bay Islands
    • Copthorne Hotel Resort Bay Islands Waitangi
    • Copthorne Hotel Resort Bay Islands
    • Copthorne Of Islands Waitangi
    • Copthorne Hotel and Resort Bay of Islands Hotel
    • Copthorne Hotel and Resort Bay of Islands Waitangi
    • Copthorne Hotel and Resort Bay of Islands Hotel Waitangi
    • Copthorne Bay Islands Waitangi
    • Copthorne Hotel & Resort Bay Islands
    • Copthorne Hotel & Resort Bay Islands Waitangi
    • Copthorne Hotel Resort
    • Copthorne Hotel & Resort Bay Of Islands Waitangi
    • Copthorne Hotel And Resort Bay Of Islands
    • Copthorne Hotel Bay Of Islands
    • Copthorne Hotel Paihia

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Copthorne Hotel and Resort Bay of Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7 AM to 10 PM. The swimming pool will be unavailable from September 8 2021 to December 31 2021 (dates subject to change).
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2 PM - 10:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
    • Yes, Jimmy Cook’s Restaurant offers alfresco dining, local cuisine, and garden views. Nearby restaurants include Whare Waka Café (6-min walk) and Haruru Falls Takeaway (2.4 mi).
    • Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copthorne Hotel and Resort Bay of Islands also has spa services and a picnic area, as well as a garden.
    7.6.Good.
    • 4.0.Fair

      Our Stay Experience

      R O, 5 night trip, Jul 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay thankyou

      Lovienia, 1 night family trip, May 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Bucket List Adventures

      Had a blast with my mum and brothers families in luxury for a bucket list adventure and what a way to end the school holidays. All children had immense fun in the natural rock formation pool and spa. Food at the bar and cafe was amazing especially when all the kids want is fish, chips and pizza with a fizzy, thank you for catering to our 15 pax and thank you for the memories.

      Jasmine, 2 night family trip, Apr 29, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Left Disappointed - 2 Star amenities/hospitality

      Visited for 3 nights over the weekend as a couple celebrating our Anniversary. We were prepared for several days of relaxation and room service (we didn't plan on leaving the property at all) however were quite surprised that many of the amenities advertised were not available or open. Upon speaking to a manager we found that this was due to the hotel not being fully operational. This could have been noted on check in as it felt like false advertisement. Had we known this we would have stayed closer to Paiha restaurants/activities/ nightlife. The restaurant was not fully operational and did not appear to do a lunch service. There was no room service. The Spa appeared closed. The hot tub was full of children for a majority of the opening hours (I would have thought due to health and safety that there would be a maximum bathing time). We were placed on a floor smack dab in the middle of a large family group of 15 and were woken at early hours of the morning each day and it was quite noisy during the day. Considering the hotel was not fully booked, I would have expected that a large group would have been accommodated together to avoid disruption to others. We were provided the incorrect room upon check in, the hotels phones did not work (inbound or internally), the curtains were stained and moldy, the levers on the windows were all broken, and we were booted out of our room during what we thought was a late check out. Management did not care about our concerns.

      3 night trip, Apr 28, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Grea views but ...

      The sea view rooms have a beautiful views but the service can certainly be improved. It was a busy weekend and they ran out of hot water late one morning, ran out of pool towels early another morning and it takes forever to get reception to pick up the phone !

      2 night family trip, Apr 24, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The hotel has definitely seen better days. It is clean, and the rooms are comfortable, but the food menus are far too limited. The evening meal gives only 5 or so choices, and those are extremely basic - not even a steak! The breakfast, even at weekends, is served only from 7-9am, and again, is limited for choice - not everyone likes scrambled egg, for example, and serving tinned spaghetti

      F, 2 night trip, Feb 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Tidy large resort. Great pool and comfortable rooms. Didn't use restaurant and limited bar use. Friendly staff

      Jono, 1 night family trip, Jan 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing view

      We had a really great relaxing stay. The view is spectacular as we stayed at Seaview room. The room is very clean too (toilet seat just not aligned, housekeeping just need to check and fix any wobbly toilet seat). Only regret of this stay was adding breakfast. Breakfast is really standard, they use tinned fruits and tomatoes (Tomato is seasonal and it's so easy to grill), If they use tinned products winter time, it's understandable but this time of the year, there are a variety of fresh vegetables and fruits. Also, Juices are really basic sugary cheap ones, not any of the well known brands as we saw what they poured into juice tanks. We have never eaten that kind of Scrambled eggs before! Hope they will improve breakfast and dinner items. Except food, everything is awesome. Staff are friendly, bed is comfy, room is clean. We will definitely be back soon but would not include breakfast or dinner unless they improve.

      2 night family trip, Dec 31, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice place to stay as long as you have a vehicle. Kerikeri good for shopping , Waitangi hotel clean although it is a bit dated. good for groups - seemed like they would cater group parties well Bay of Islands Waitangi / Paihia has a nice vibe

      karen, 1 night trip with friends, Feb 26, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Arrived New Years Day for one night, dreadful service, very tired looking hotel (I expected more from a Copthorne) no air con in room yet an empty fridge pumping heat into the room at the height of summer.

      Alex, 1 night family trip, Dec 31, 2019

      Verified Hotels.com guest review

    See all 176 reviews