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Grand Mercure Shanghai Hongqiao

Luxury hotel with full-service spa, connected to the convention center, near Zhongshan Park

  • Free WiFi and free parking
From
NZ$93

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1 / 82Guest Room
8.0.Very good.
  • Nice hotel in a great location

    Dec 10, 2019

  • I liked the speciality toilet. Automatic flush. Low gpf. Warm seat. I also liked the…

    Nov 2, 2019

See all 433 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Walkable
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Kitchenette
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 364 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Kitchenette
  • Stovetop
  • Private bathroom

What’s around

  • In Changning
  • Zhongshan Park - 39 min walk
  • Xianxia Road - 1 min walk
  • Paramount - 14 min walk
  • Cloud Nine Plaza - 35 min walk
  • East China Normal University - 41 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, City View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Executive Room, 1 King Bed, City View, Executive Level
  • Junior Suite, 1 King Bed, Executive Level
  • Suite, 2 Bedrooms
  • Family Room, Multiple Beds, City View (Luxury)

Location

  • In Changning
  • Zhongshan Park - 39 min walk
  • Xianxia Road - 1 min walk

What’s around

Landmarks

  • In Changning
  • Zhongshan Park - 39 min walk
  • Xianxia Road - 1 min walk
  • Paramount - 14 min walk
  • Cloud Nine Plaza - 35 min walk
  • East China Normal University - 41 min walk
  • Shanghai Zoo - 44 min walk
  • Xujiahui Shopping District - 2.7 mi / 4.3 km
  • Global Harbor Mall - 2.7 mi / 4.4 km
  • Metro City - 2.8 mi / 4.5 km
  • People's Square - 5.5 mi / 8.8 km

Getting around

  • Hongqiao International Airport (SHA) - 6 min drive
  • Pudong International Airport (PVG) - 53 min drive
  • Shanghai South Railway Station - 9 min drive
  • Nanxiang North Railway Station - 16 min drive
  • Shanghai Hongqiao Railway Station - 17 min drive
  • Yili Road Station - 11 min walk
  • Loushanguan Road Station - 12 min walk
  • Shuicheng Road Station - 13 min walk

At a glance

Hotel size

  • This hotel has 364 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 12:30 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Health club
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Kitchenette
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Vita Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

Dining

岚亭 L'Atrium - This restaurant serves breakfast, lunch, dinner, and light fare.

乐酒吧 Le 98 lounge - This bar serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Grand Mercure Accor Hotel Shanghai Hongqiao
  • Grand Mercure Shanghai Hongqiao Hotel Shanghai
  • Grand Mercure Shanghai Hongqiao Accor
  • Grand Mercure Shanghai Hongqiao Hotel
  • Grand Mercure Shanghai Hongqiao
  • Grand Mercure Hongqiao Shanghai Hotel Shanghai
  • Grand Accor Hongqiao Shanghai
  • Mercure Shanghai Hongqiao
  • Grand Mercure Shanghai Hongqiao Hotel
  • Grand Mercure Shanghai Hongqiao Shanghai

Optional extras

Rollaway beds are available for CNY 250.0 per night

Buffet breakfast is offered for an extra charge of CNY 128 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: CNY 500.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Mercure Shanghai Hongqiao does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 12:30 PM. Express check-out is available.
  • Yes, there's an onsite restaurant, 岚亭 L'Atrium. Nearby restaurants include Wagas (7-min walk), Starbucks (7-min walk), and 竹若 (9-min walk).
  • Grand Mercure Shanghai Hongqiao has a spa and a health club, as well as a garden.
8.0.Very good.
  • 10.0.Exceptional

    Good sized rooms, Quiet, Well appointed. The only draw back was the siding bathroom door.

    2 night family trip, Oct 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It was a comfortable stay. Area was convenient for local eateries and the subway was less then a 10 min walk away. Service was friendly and efficient and I will stay here again for the comfortable bed and simple and thoughtful amenities in the room. The washing machine was really useful.

    Raphael, 2 night business trip, Oct 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and spacious

    It was amazing our room got the Japanese bear toys all over! They have some festival and randomly decorate the room. Feel so lucky! This is my usual hotel when comes back to Shanghai. Clean and spacious.

    JIAMENG, 3 night trip with friends, Oct 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    1. Took long time to check out. 2staff serve 3guests, should be ok but it seems 1staff very unfamiliar with her job scope n the Japanese guest didn't understand what she was talking about. 2. Housekeeping staff very friendly n helpful.

    10 night trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Enjoyed the breakfast buffet, and the bed was very comfortable. The bathroom was a little dated, and the japanese toilet seat did not fully work. In addition, our room came with a "balcony" that was not accessible, but the door to the balcony still rattled in the wind throughout the whole evening. Other than that, the hotel was great.

    Troy Alan, 1 night trip with friends, Sep 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The location is very convenient to shopping and resturants

    4 night business trip, Apr 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location

    I enjoyed my stAy

    SHARON, 3 night business trip, Mar 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I could not wait to come back to this fine establishment.

    RobertJackson, 1 night family trip, Mar 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall good - nothing to complain about.

    Overall it was okay nothing special. Its around 30 minutes drive from the center/touristic spots so if you are going for holidays I would not recommend this location. On the flip side if you are going for business in nearby location then it would work out perfectly. The hotel is almost an hour drive from PVG airport.

    2 night business trip, Mar 5, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Room key did not work property. Key was worked for guest elevator, but not for room. I had to go back to front desk for reissuing the key at least three times.

    3 night business trip, Dec 8, 2018

    Verified Expedia guest review

See all 433 reviews