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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

ARCOTEL Kaiserwasser Vienna, Vienna, Austria

4.5-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • DVD player
  • Dry cleaning/laundry service
Wagramer Strasse 8, Vienna, Vienna, 1220, Austria

Luxury hotel with restaurant, connected to the convention center, near Vienna International Centre
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • DVD player
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • arrived wet cold night 7 pm to be told no room as overbooked...I had booked online days…Oct 6, 2019
  • It was great to stay at this hotel. The staff was very friendly and helpful The food was…Feb 23, 2020

ARCOTEL Kaiserwasser Vienna, Vienna, Austria

from NZ$138
  • Comfort Room
  • Superior Room
  • Suite

What’s around ARCOTEL Kaiserwasser Vienna, Vienna, Austria

Landmarks

  • In Donaustadt
  • Wiener Prater - 36 min walk
  • Vienna International Centre - 6 min walk
  • Messe Wien Exhibition and Congress Center - 32 min walk
  • Alte Donau - 8 min walk
  • Donauturm - 17 min walk
  • Donau Zentrum - 23 min walk
  • Riesenrad - 33 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 17 min drive
  • Vienna Praterstern Station - 30 min walk
  • Vienna Floridsdorf Station - 6 min drive
  • Wien Mitte Station - 7 min drive
  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Donauinsel U-Bahn - 10 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Romanian
  • Serbian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

ARCOTEL Kaiserwasser Vienna, Vienna, Austria’s small print

Also known as

  • Arcotel Kaiserwasser
  • ARCOTEL Kaiserwasser Vienna Hotel
  • ARCOTEL Kaiserwasser Vienna Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel Vienna
  • Arcotel Kaiserwasser Hotel
  • Arcotel Kaiserwasser Hotel Vienna
  • Arcotel Kaiserwasser Vienna
  • Arcotel Vienna
  • Kaiserwasser
  • Kaiserwasser Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: EUR 50 per night

Optional extras

Self parking costs EUR 25 per day

Housekeeping is offered for an extra charge of EUR 10 per day, varies per unit size

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ARCOTEL Kaiserwasser Vienna, Vienna, Austria

  • Does ARCOTEL Kaiserwasser Vienna offer free cancellation for a full refund?
    Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at ARCOTEL Kaiserwasser Vienna?
    Yes. Self parking costs EUR 25 per day.
  • Are pets allowed at ARCOTEL Kaiserwasser Vienna?
    Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night.
  • What are the check-in and check-out times at ARCOTEL Kaiserwasser Vienna?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near ARCOTEL Kaiserwasser Vienna?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by ARCOTEL Kaiserwasser Vienna?
    Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.

Recent reviews

Very good 8.4 From 374 reviews

Poor 2.0
Terrible check in
kjell, ie1 night business trip
Exceptional 10.0
Smart and clean hotel right next to the VIC subway
Smart and clean hotel right next to the VIC subway station so good access. Room was nicely decorated with very smart furnishings.
Simon, gb1 night trip
Exceptional 10.0
Great service
Right in business area. Stay was perfect
JOSE ANTHONY, us4 night business trip
Good 6.0
OK
Almost boke my wrist ehen the heavy door closed and squashed it between the cupboard, beware. Checkout queue too long to wait. Breakfast was good though.
Leslie, gb1 night business trip
Very good 8.0
ike it BUT 😞
Very nice hotel, good location, clean, good breakfast All was good but Unfriendly staff though espacially at the reception Not curteous nor helpful they don’t smile they serve other locals even if you were first waiting they don’t care about clients or their opinion
ca2 night trip
Very good 8.0
I really enjoyed the hotel, but my one issue was with the air conditioning - it just didn't get cool enough, no matter how high I tried to crank the air. Otherwise, it was a very pleasant stay, with a great location.
us3 night business trip
Very good 8.0
Near conference center not main attractions but subway very close. Good breakfast. Constantly asked us to upgrade at more than 20 Euros a night. Otherwise no complaints.
leon, us4 night trip
Very good 8.0
Average hotel
The hotel is average as well as breakfast .the house keeping is disaster at hotel needs major improvement .you have to ask about every thing soap shampoo towels even pillows was not available when I checked in .
Khalid, us2 night trip with friends
Exceptional 10.0
Good stay
Close to city center and airport.
Laila, us1 night family trip
Exceptional 10.0
Great location, great food!
While I was on business, my family came along and they enjoyed their stay. They loved breakfast which probably had something to do with the mimosas. They also visited the lobby bar where everything was excellent. They especially enjoyed the housemade chocolate chip cookies served with hot chocolate or espresso. My wife especially enjoyed the cheese spread! We also enjoyed the fact that the hotel was very close to the train, shopping mall, city center and the sightseeing tour stops. Nothing was out of the way. The front desk staff was very helpful and accommodating!
Terrence, us10 night business trip

ARCOTEL Kaiserwasser Vienna, Vienna, Austria

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