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ARCOTEL Kaiserwasser Vienna

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Deluxe Room | In-room safe, desk, blackout curtains, soundproofing
Children’s play area – outdoor
Superior Room | In-room safe, desk, blackout curtains, soundproofing
Breakfast, lunch and dinner served, garden views

Overview of ARCOTEL Kaiserwasser Vienna

ARCOTEL Kaiserwasser Vienna

4.5 star property
Luxury Vienna hotel with restaurant, connected to the convention centre

8.4/10 Very good

960 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Wagramer Strasse 8, Vienna, Vienna, 1220
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Spa services
  • Babysitting
  • 24-hour business centre
  • Business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Donaustadt
  • Vienna International Centre - 1 min drive
  • Danube River - 7 min drive
  • Prater - 6 min drive
  • Ernst Happel Stadium - 8 min drive
  • Stephansplatz - 8 min drive
  • St. Stephen's Cathedral - 8 min drive
  • Vienna State Opera - 8 min drive
  • Belvedere - 9 min drive
  • Mariahilfer Street - 9 min drive
  • MuseumsQuartier - 9 min drive

Getting around

  • Vienna International Airport (VIE) - 17 min drive
  • Handelskai U-Bahn - 4 min drive
  • Erzherzog-Karl Street S-Bahn - 4 min drive
  • Vienna Praterstern Station - 5 min drive
  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Donauinsel U-Bahn - 10 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Airport shuttle (surcharge)


  • VIC Cafeteria - 9 min walk
  • Krokodü Am Copa Beach - 9 min walk
  • Rembetiko - 10 min walk
  • Ströck Filiale - 6 min walk
  • Vital Lounge - 7 min walk

About this property

ARCOTEL Kaiserwasser Vienna

Placing you 2.9 mi (4.6 km) from St. Stephen's Cathedral and 3.8 mi (6.2 km) from Vienna State Opera, ARCOTEL Kaiserwasser Vienna offers an airport shuttle (available 24 hours) for EUR 45 per vehicle. Guests can indulge in Swedish massages, and Restaurant UNO serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes away and Donauinsel U-Bahn is 10 minutes.


Bosnian, Bulgarian, Croatian, English, Filipino, French, German, Polish, Romanian, Serbian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 282 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*


  • Pets allowed (dogs and cats only)*
  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (EUR 28 per day)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas


  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Spa services
  • Sauna
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet


  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Romanian
  • Serbian

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and Thai massages.


Restaurant UNO – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Housekeeping is available for an additional fee

Children & extra beds

  • Babysitting is available for an extra charge


  • Pets are allowed for an extra charge of EUR 15 per pet, per night


  • Self-parking costs EUR 28 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

Does ARCOTEL Kaiserwasser Vienna offer free cancellation for a full refund?
Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ARCOTEL Kaiserwasser Vienna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ARCOTEL Kaiserwasser Vienna?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at ARCOTEL Kaiserwasser Vienna?
Yes. Self-parking costs EUR 28 per day.
Is an airport shuttle service offered by ARCOTEL Kaiserwasser Vienna?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at ARCOTEL Kaiserwasser Vienna?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at ARCOTEL Kaiserwasser Vienna?
No, this hotel doesn't have a casino, but Casino Wien (9-min drive) is nearby.
What is there to do at ARCOTEL Kaiserwasser Vienna and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as a sauna, a steam room and a picnic area. ARCOTEL Kaiserwasser Vienna also has a garden.
Are there restaurants at or near ARCOTEL Kaiserwasser Vienna?
Yes, Restaurant UNO offers garden views.
What's the area around ARCOTEL Kaiserwasser Vienna like?
ARCOTEL Kaiserwasser Vienna is located by the river in Donaustadt, a short 3-minute walk from Kaisermuhlen-Vienna International Centre U-Bahn and 4 minutes' walk from Vienna International Centre. Travellers say that this hotel is in a good location.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

I found the room I had to be a little dated. Lack of electrical outlets for charging laptop & phone, those that were there were not conveniently placed for practical use. Staff were very helpful. Breakfast really good. Very well located for working at the Austria Center, and train station.
Patricia, 3-night business trip
Verified guest review

6/10 Good

First, they claimed they were overbooked and tried to get me to go to another hotel farther away. Then, there was only 1 towel for 2 people, and had to wait until almost 11pm for bedding, after asking 4 times, and then made the bed myself. By the way, walking through the halls at 11pm at night, I could see that the hotel had a lot of empty rooms as rooms were either marked occupied or vacant.
Julie, 2-night family trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

4/10 Fair

superior rooms and apartmans are very poor and bed furnised
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night trip
Verified guest review

10/10 Exceptional

Lovely hotel! Easy and quick to get into the city center via the U1
alexandra, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

The wifi in the room was very week.
Ivan, 6-night business trip
Verified Expedia guest review

6/10 Good

The room wasn’t quite clean, the carpeting filthy. Stairs one need to climb unless you arrive on the car: Inconvenient with luggage.
Irina, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Clean convent location Safe neighborhood. Very bike friendly. Great food and coffee self serve machines Very nice patio for extending breakfast.
Charles, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Aysel, 1-night trip
Verified Ebookers guest review