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ARCOTEL Kaiserwasser Vienna

Luxury Vienna hotel with restaurant, connected to the convention center

  • Free WiFi
From
NZ$149

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Wagramer Strasse 8, Vienna, 1220, Vienna, Austria
8.2.Very good.
  • arrived wet cold night 7 pm to be told no room as overbooked...I had booked online days…

    Oct 5, 2019

  • Nice hotel near a train station, clean and spacious rooms and amazing staff. Rooms dont…

    Sep 11, 2020

See all 240 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Safe
Quiet
Convenient
Walkable
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 282 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Self parking

For families

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Garden

What’s around

  • In Donaustadt
  • Vienna International Centre - 6 min walk
  • Alte Donau - 8 min walk
  • Donauturm - 17 min walk
  • Messe Wien Exhibition and Congress Center - 32 min walk
  • Riesenrad - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Room
  • Superior Room
  • Suite

What’s around

Landmarks

  • In Donaustadt
  • Vienna International Centre - 6 min walk
  • Alte Donau - 8 min walk
  • Donauturm - 17 min walk
  • Messe Wien Exhibition and Congress Center - 32 min walk
  • Riesenrad - 33 min walk
  • Vienna University of Economics and Business - 36 min walk
  • Wiener Prater - 36 min walk
  • Danube Island - 38 min walk
  • Millennium City - 41 min walk
  • Urania - 44 min walk

Getting around

  • Vienna International Airport (VIE) - 17 min drive
  • Vienna Praterstern Station - 4 min drive
  • Handelskai Station - 4 min drive
  • Erzherzog-Karl Street Station - 4 min drive
  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Donauinsel U-Bahn - 10 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Airport shuttle (surcharge)
map
See on map
Wagramer Strasse 8, Vienna, 1220, Vienna, Austria

At a glance

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Romanian
  • Serbian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.

Dining

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Housekeeping is available for an additional fee

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

ParkingPay at property

  • Self parking costs EUR 25 per day

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Arcotel Kaiserwasser
  • ARCOTEL Kaiserwasser Vienna Hotel
  • ARCOTEL Kaiserwasser Vienna Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel Vienna
  • Arcotel Kaiserwasser Hotel
  • Arcotel Kaiserwasser Hotel Vienna
  • Arcotel Kaiserwasser Vienna
  • Arcotel Vienna
  • Kaiserwasser
  • Kaiserwasser Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per day.
  • Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Restaurant UNO offers garden views. Nearby restaurants include E-Wok (3-min walk), 57 Restaurant & Lounge (7-min walk), and Denito (9-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Wien (9-min drive) is nearby.
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a steam room, and a picnic area. ARCOTEL Kaiserwasser Vienna also has a garden.
8.2.Very good.
  • 2.0.Poor

    Terrible check in

    kjell, 1 night business trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was great to stay at this hotel. The staff was very friendly and helpful The food was excellent and we had an amazing View from for the sunrise and the river.

    Noor, 4 night business trip, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to metro station, clean room and friendly staff excellent Hotel we will came back

    Emil, 3 night romance trip, Dec 13, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Lively and modern. Good size rooms friendly staff.

    2 night business trip, Dec 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    The room was very cold. Heating didn't do anything

    1 night trip, Nov 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Smart and clean hotel right next to the VIC subway

    Smart and clean hotel right next to the VIC subway station so good access. Room was nicely decorated with very smart furnishings.

    Simon, 1 night trip, Nov 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Close to the Austria Center and Ubahn. Good food and nice staff. Lost power in our room one night. Fitness center OK but would like a regular onsite massage although they did bring one in for me.

    8 night business trip, Nov 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent value in an expensive city. Very good location

    2 night trip, Oct 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great pillows! Also, literally the best continental breakfast I have so far experienced in Europe - and that is saying something!! Super nice hotel and fair prices.

    Craig, 1 night romance trip, Oct 10, 2019

    Verified Expedia guest review

  • 6.0.Good

    The property is reasonably well located and is just across the street from the subway station. The front desk and housekeeping service, however, was the worst I’ve experiences at any hotel in Europe.

    DS, 2 night trip with friends, Oct 9, 2019

    Verified Expedia guest review

See all 240 reviews