Zenitude Hôtel - Résidences Les Jardins de Lourdes

Photo gallery for Zenitude Hôtel - Résidences Les Jardins de Lourdes

Primary image
Outdoor pool
Outdoor pool
Room
Room

Overview of Zenitude Hôtel - Résidences Les Jardins de Lourdes

Zenitude Hôtel - Résidences Les Jardins de Lourdes

3.0 star property
3-star aparthotel with outdoor pool, near Basilica of Our Lady of the Rosary

7.6/10 Good

217 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Air conditioning
Map
8 Chemin De L Arrouza, Lourdes, Hautes-Pyrenees, 65100
Main amenities
  • 79 apartments
  • Weekly housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Children's pool
  • Kitchenette
  • Private bathroom
  • Garden
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 13 min walk
  • Massabielle Grotto - 15 min walk
  • Lourdes Covered Market - 1 min drive
  • Abri Saint Michel - 9 min drive
  • Basilica of St. Pius X - 11 min drive
  • Basilica of the Immaculate Conception - 11 min drive
  • Lac de Lourdes - 12 min drive
  • Pic du Jer - 17 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 20 min drive
  • Pau (PUF-Pau - Pyrenees) - 53 min drive
  • Lourdes Station - 15 min walk
  • Ossun Station - 20 min drive
  • St-Pe De Bigorre Station - 21 min drive

About this property

Zenitude Hôtel - Résidences Les Jardins de Lourdes

When you stay at Zenitude Hôtel - Résidences Les Jardins de Lourdes, you'll be within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A sauna and a steam room are offered, and apartments have conveniences like refrigerators and microwaves. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 6 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (8 AM - noon) and Monday - Sunday (3 PM - 6 PM)
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM to noon and 2-7 PM Monday-Thursday, 7 AM to noon on Sunday, and 2-8 PM Friday-Saturday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 9.5 per day)
  • Limited onsite parking

Family friendly

  • Children's pool

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: EUR 11 for adults and EUR 5.5 for children
  • 1 restaurant
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub
  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • 50-cm flat-screen TV with digital service
  • TV in a common area

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5.00 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Soundproofing
  • Wheelchair accessible

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Luggage storage
  • Safe at front desk

Location highlights

  • In the city center
  • In the entertainment district

Things to do

  • Hiking/biking trails nearby
  • Mountain biking nearby

General

  • 79 rooms
  • 6 floors
  • Access via exterior corridors

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.5 for children (approximately)
  • Housekeeping is available for an additional fee

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5.00 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 9.5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Jardins Lourdes
Residence Jardins Lourdes
Zenitude Hotel-Résidences Jardins Lourdes House
Zenitude Hotel-Résidences Jardins House
Zenitude Hotel-Résidences Jardins Lourdes
Zenitude Hotel-Résidences Jardins
Zenitude Hotel Résidences Les Jardins de Lourdes
Residence Les Jardins de Lourdes

Frequently asked questions

Overall score and ratings

7.6

Good

7.4/10

Cleanliness

7.7/10

Staff & service

6.3/10

Amenities

7.2/10

Property conditions & facilities

8/10 Very good

Qandeel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tony, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall a good hotel. A little outdated but good facilities and when I needed to change the reservation, they were very helpful in making it happen.
Jean, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location
Close to Lourdes, but room was ok need a bit of update. Especially the cleaning
Gianni, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I don’t like anything Very bad well coming No hospitality from Reseption All questions will be answered roughly With any kindness I don’t know why Expedia recommending This kind of hotel to a theirs best members? I never come back again
A.Lawrence, 1-night trip
Verified Expedia guest review

6/10 Good

It was ok, AC was not working well, other than that simple hotel, good for the purpose.
2-night family trip
Verified Travelocity guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Too small for 6 people
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rajanan, 2-night family trip
Verified Hotels.com guest review