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1 room, 2 adults

La Grande Residence Vancouver at The Sutton Place Hotel

4.5-star4.5 stars
855 Burrard St, Vancouver, BC, V6Z2K7, Canada

Luxury hotel with spa, near Robson Street
  • Free Internet
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Pool impossible to book 3 tv's in suite didn't work Dog hair everywhere and lots of dust…Mar 25, 2021
  • Place was nice not a place to stay more than 2 days overall it was okay! Carpet had a…Aug 29, 2020

La Grande Residence Vancouver at The Sutton Place Hotel

  • Deluxe Suite, 2 Bedrooms
  • One Bedroom Sutton Suite
  • Deluxe Suite, 1 Bedroom
  • Two Bedroom Sutton Suite

What’s around La Grande Residence Vancouver at The Sutton Place Hotel

Landmarks

  • In West End
  • Robson Street - 2 min walk
  • Granville Street - 5 min walk
  • Vancouver Waterfront - 11 min walk
  • Canada Place - 14 min walk
  • BC Place Stadium - 15 min walk
  • Queen Elizabeth Theatre - 15 min walk
  • Vancouver Convention Centre - 15 min walk

Getting around

  • Vancouver International Airport (YVR) - 22 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 4 min drive
  • Pitt Meadows, BC (YPK) - 51 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 152 min drive
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Vancouver Pacific Central Station - 7 min drive
  • Burrard Station - 6 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Secured covered onsite self parking (CAD 48.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open select days.

Dining

Gerald Lounge - This cocktail bar serves light fare only.

La Boulangerie Bakery - This café serves light fare only. Open daily.

Boulevard - This fine-dining restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

La Grande Residence Vancouver at The Sutton Place Hotel’s small print

Also known as

  • Grande Residence Sutton Place
  • Grande Residence Sutton Place Hotel
  • Grande Vancouver At The Sutton
  • Grande Residence Vancouver Sutton Place Hotel
  • Sutton Place Grande Residence Vancouver
  • Sutton Place Residence
  • Sutton Place Residence Vancouver
  • La Grande Residence Vancouver at The Sutton Place Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Covered self parking costs CAD 48.00 per night with in/out privileges

Pets are allowed for an extra charge of CAD 40 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for La Grande Residence Vancouver at The Sutton Place Hotel

  • Does La Grande Residence Vancouver at The Sutton Place Hotel offer free cancellation for a full refund?
    Yes, La Grande Residence Vancouver at The Sutton Place Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at La Grande Residence Vancouver at The Sutton Place Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at La Grande Residence Vancouver at The Sutton Place Hotel?
    Yes. Self parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Is there a pool at La Grande Residence Vancouver at The Sutton Place Hotel?
    Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at La Grande Residence Vancouver at The Sutton Place Hotel?
    Yes, pets are welcome. There's a charge of CAD 40 per pet, per stay. Food and water bowls are available.
  • What are the check-in and check-out times at La Grande Residence Vancouver at The Sutton Place Hotel?
    You can check in from 4:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near La Grande Residence Vancouver at The Sutton Place Hotel?
    Yes, there are 2 onsite restaurants, featuring seafood. Nearby restaurants include Faubourg Paris (3-min walk), Bacchus (3-min walk), and Kamei Royal (3-min walk).
  • Is there an onsite casino at La Grande Residence Vancouver at The Sutton Place Hotel?
    No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • What is there to do at La Grande Residence Vancouver at The Sutton Place Hotel and nearby?
    Have fun with nearby winter activities like downhill skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. La Grande Residence Vancouver at The Sutton Place Hotel also has an indoor pool and a sauna, as well as a steam room.

Recent reviews

Fabulous 8.8 From 486 reviews

Fair 4.0
During our 26 night stay we had an incident related to parking security resulting in damage to a vehicle. Despite 2 members of the senior management team assuring us that they would pay the costs to have the vehicle repaired they reneged on that commitment and only paid a small portion of the $660 repair costs. More troubling is that they have simply ignored repeated requests to engage further on this matter. Sadly honoring commitments and customer satisfaction is not a priority of this hotel. Beware.
Jeff, ca25 night romance trip
Very good 8.0
great hotel convenient location friendly staff highly recommended
Joe, us1 night family trip
Fair 4.0
Not a good experience
This was a beautiful hotel in a great location. However, we had so many issues when checking in that I would not recommend this hotel. Our room was not ready until almost 6 p.m. when check-in time is at 4 p.m. We were told that no rooms were clean and we would just have to wait. We were compensated with free parking, but were delayed for the rest of the evening. When the room finally was ready, the room we were given was already occupied. We walked in on 2 children sitting in the room. It was one of the most heart dropping situations I've ever been in. I can only imagine how the children felt when a group of unknown adults walked in on them while in a space they assumed was safe. We apologized and went back down to the front desk. The staff there, including the manager, did not seem to care. They acted as if it was a normal mistake and blamed it on a mixup of the keys. If this is a regular occurrence at this hotel, I strongly recommend anyone staying here to make sure the door is dead-bolted, or just choose a hotel that actually cares for your safety and comfort.
Sonia, ca1 night trip with friends
Fair 4.0
it was clear on a few occasions that someone unauthorized had accessed my room - I brought this to the attention of the front desk and wasn't taken seriously. The patio door was unlocked and open, the bed was mussed, the bathroom was used. I would like to commend housekeeping staff for going the extra mile and their friendly demeanor
ca2 night business trip
Very good 8.0
Overall nice place to stay
Very nice hotel. Includes indoor pool, which is great in the cooler rainy months. Small store for any last min snacks or drinks you might want. Spa/Solon and Workout room are really nice. Rooms are comfortable. We had a 2br/1.5ba with kitchen. Perfect for our family of 6. Location is good, most everything is within walking distance.
Mykell, us2 night family trip
Very good 8.0
This property’s location is great considering it’s proximity to shopping and dining. However, it is very close to a fire station that goes all night. The sirens kept my children up most of the night. I would recommend asking for a higher room. We were on the 3rd floor and it was very loud. Also, the pool was closed the evening of our stay, so the children did not get to swim which is one of the reasons we booked the hotel.
Jen, ca1 night family trip
Exceptional 10.0
Nice suite with kitchen, nearby super market for grocery.
us3 night family trip
Exceptional 10.0
This property is a few steps from Robson Street, a gateway for shopping, eating, and people watching. The hotel side of the property has an excellent restaurant. We prefer the space and amenities of an apartment on the residence side of the hotel. The staff were helpful and kind. Highly recommend. One hint: Having seen other reviews, I messaged in advance for a newer apartment.
us4 night romance trip
Exceptional 10.0
We love the Sutton Place. Perfect location, family friendly, cozy vibe
us1 night family trip
Exceptional 10.0
Loved location and 1br with sofa bed for families.
Nick, au4 night family trip

La Grande Residence Vancouver at The Sutton Place Hotel