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JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America

4-star4 stars
235 Louis Campau Promenade NwGrand RapidsMI49503United States of America

4-star hotel with spa, near Public Museum of Grand Rapids
  • Free WiFi
  • Luxury Hotel
  • Excellent Food
Superb9.2
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Value for money
Value for money could be better
156See all 156 Hotels.com reviews
From 1,008 reviewsTripAdvisor Traveller Rating

JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America

from NZ$361
  • xdelete
  • Concierge Room, Room, City View
  • Room, City View
  • Executive Suite, 1 Bedroom, City View
  • Grand Room, River View
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, View

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Use of nearby fitness center (discount)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 6
  • Conference space size (feet) - 1428
  • Conference space size (meters) - 129
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America’s small print

Also known as

  • Grand Rapids Marriott Hotel
  • JW Grand Rapids
  • JW Marriott Grand Rapids
  • JW Marriott Hotel Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 19.00 per day

Valet parking costs USD 29.00 per day

Full breakfast is offered for an extra charge of USD 19 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America

Landmarks

  • In Heartside
  • Public Museum of Grand Rapids (5-minute walk)
  • Gerald R. Ford Museum (6-minute walk)
  • Grand Rapids Art Museum (8-minute walk)
  • Grand Rapids Children's Museum (10-minute walk)
  • John Ball Zoo (29-minute walk)
  • DeVos Performance Hall (4-minute walk)
  • Van Andel Museum Center (5-minute walk)

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) 21-min drive
  • Grand Rapids Station 16-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Superb 9.2 From 156 reviews

JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America
Exceptional10.0
It was awesome! View of the Grand River and blue bridge was great.
A Traveller, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America
Good6.0
not impressed
A very clean hotel. We spent the "big bucks" for a night expecting to be impressed. Not impressed. Shape of hotel made room cramped...including bathroom small and hard to have 2 people in it at same time. We didn't experience anything above average except the cost. We gave it a shot and now we know. We are not at all upset. It was our decision to stay at this hotel. Maybe a different room was better. Certainly there were better views then what we had.
A Traveller, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America
Exceptional10.0
Very nice place to stay.
It was a very nice hotel close to surrounding places of interest. The staff was very friendly and went above and beyond to accommodate us and any problems we had. Very nice and clean. Loved the view of the river too.
Michael, us1 night trip
JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America
Exceptional10.0
Great time.
We were there for a corporate event. Everything was fantastic. Hopefully get to stay again.
Kristopher, us1 night trip with friends
JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America
Very Good8.0
Would go back
Amazing room!! Staff very friendly and accommodating. Although I chose to pay cash for the room and only incidentals on my card, they put the whole room on my card. When I went to get my cash back they made it seem like it was my choice not their error
Jennifer, ca1 night romance trip

See all reviews

JW Marriott Hotel Grand Rapids, Grand Rapids, United States of America

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