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All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

Hotel Del Carmen

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Dry cleaning/laundry service
  • Elevator
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000, Mexico

City-center hotel within walking distance of Marimba Park
  • Free cooked-to-order breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The staff was really friendly. Everything was very clean and is close to many good…Jan 4, 2021
  • Room is quite small, basic. Was not given room initially booked, complained, received…Dec 6, 2019

Hotel Del Carmen

from NZ$44
  • Standard Room

What’s around Hotel Del Carmen


  • Heart of Tuxtla Gutierrez
  • Marimba Park - 5 min walk
  • Tuxtla Guitierrez Central Square - 12 min walk
  • San Marcos Cathedral - 11 min walk
  • Coffee Museum - 15 min walk
  • Plaza las Americas Shopping Mall - 33 min walk
  • Plaza Crystal Shopping Mall - 38 min walk
  • Ambar Fashion Mall - 3.5 mi / 5.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 46 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*


  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

  • Free offsite parking nearby

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Room service (during limited hours)
Working away
  • Conference space
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping

Hotel Del Carmen’s small print

Also known as

  • Del Carmen Tuxtla Gutierrez
  • Hotel Del Carmen
  • Hotel Del Carmen Tuxtla Gutierrez
  • Hotel Carmen Tuxtla Gutierrez
  • Carmen Tuxtla Gutierrez
  • Hotel Del Carmen Hotel
  • Hotel Del Carmen Tuxtla Gutierrez
  • Hotel Del Carmen Hotel Tuxtla Gutierrez


Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between noon and 3:00 PM can be arranged for an extra charge of MXN 350

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Del Carmen

  • Does Hotel Del Carmen offer free cancellation for a full refund?
    Yes, Hotel Del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Del Carmen?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at Hotel Del Carmen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Del Carmen?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Express check-out is available.
  • Are there restaurants at or near Hotel Del Carmen?
    Yes. Nearby restaurants include Gloria's Cafeteria (4-min walk), Ambar (4-min walk), and La Esphera Café (4-min walk).
  • Is airport shuttle service offered by Hotel Del Carmen?
    Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.
  • What is there to do at Hotel Del Carmen and nearby?
    Hotel Del Carmen has a garden.

Recent reviews

Fabulous 8.6 From 77 reviews

Exceptional 10.0
Miguel, us1 night business trip
Exceptional 10.0
Carmen, us1 night trip
Very good 8.0
Lugar muy limpio y tranquilo
Carmen, us1 night business trip
Very good 8.0
The people were friendly and accommodating, the price was beyond reasonable. It is located an easy walk from everything to see in central Tuxtla. Small, adequate rooms. Don't expect the Ritz; it is a little downtown hotel, but does not disappoint.
Steven, us1 night trip
Very good 8.0
Only one night
Patricia, us1 night romance trip
Exceptional 10.0
Good location, excellent customer service and average room conditions.
us1 night family trip
Very good 8.0
Mid range hotel. Nice for a day or two. NO queen size beds even though it was advertised. Helpful staff. Allison the manager spoke English and helped us with upgrading our room.
us1 night trip
Very good 8.0
Nice accommodations and clean rooms
Basic accommodations near parque de la marimba. A must do when in Tuxtla. Staff was friendly and the rooms were clean and looked as expected.
us1 night family trip
Exceptional 10.0
Location was in close proximity to the museum of Marimba which is right on the square, Marimba Park. There is live music from 6-9 pm. The ambiance is beyond the norm, free and is family oriented. Every part of our stay was perfect.
Olga, us2 night trip
Very good 8.0
Every thing was perfect but the breakfast menu was limited to three different choices in a week. I will not hesitate to go back to this hotel. I recommend it.
José, us9 night trip

Hotel Del Carmen