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All properties in Xi'an, Shaanxi, China
1 room, 2 adults

Shangri-La Hotel, Xian, Xi'an, China

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
38b Keji Road, Xi'an, Shaanxi, 710075, China

Luxury hotel with full-service spa, connected to the convention center, near Xidian University
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Property need updating Staff and coverage very helpfulAug 20, 2019
  • Had one night stay, great location, good service, breakfast average.Jun 22, 2019

Shangri-La Hotel, Xian, Xi'an, China

from NZ$189
  • Deluxe City View King
  • Deluxe City View Twin
  • Deluxe Garden View King
  • Deluxe Garden View Twin
  • Horizon Club King
  • Horizon Club Twin
  • Deluxe Suite King
  • Deluxe Suite Twin
  • Executive Suite

What’s around Shangri-La Hotel, Xian, Xi'an, China

Landmarks

  • In Yanta Qu
  • Xidian University - 26 min walk
  • Northwest University - 45 min walk
  • Jiaodaruisun Stadium - 3.9 mi / 6.3 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 47 min drive
  • Xi'an Station - 10 min drive
  • Xi'an East Station - 14 min drive
  • Xi'an North Railway Station - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time noon-6:00 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

  • Electric vehicle charging point

  • RV/bus/truck parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 19634
  • Conference space size (meters) - 1824
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Chi the SPA has 6 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Yi Cafe - Overlooking the garden, this buffet restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Tian Xiang Ge - Overlooking the garden, this restaurant specializes in dim sum and serves lunch, dinner, and light fare. Open daily.

Siam Garden - Overlooking the garden, this restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Lobby Lounge - Overlooking the garden, this lobby lounge specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Shangri-La Hotel, Xian, Xi'an, China’s small print

Also known as

  • Shangri-La Hotel Xian
  • Shangri-La Hotel, Xian Hotel
  • Shangri-La Hotel, Xian Xi'an
  • Shangri-La Hotel, Xian Hotel Xi'an
  • Shangri-La Hotel Xian Xi'an
  • Shangri-La Xian
  • Shangri-La Xian Hotel
  • Shangri-La Xian Xi'an
  • Xian Shangri-La
  • Xian Shangri-La Hotel
  • Shangri-La Golden Flower Hotel China/Shaanxi
  • Shangri La Hotel Xian

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of CNY 178 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel, Xian, Xi'an, China

  • Does Shangri-La Hotel, Xian offer free cancellation for a full refund?
    Yes, Shangri-La Hotel, Xian does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La Hotel, Xian?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Shangri-La Hotel, Xian?
    Yes, there's an indoor pool.
  • Are pets allowed at Shangri-La Hotel, Xian?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel, Xian?
    You can check in from noon to 6:00 AM. Check-out time is noon.
  • Are there restaurants at or near Shangri-La Hotel, Xian?
    Yes, there are 4 onsite restaurants.
  • What is there to do near Shangri-La Hotel, Xian?
    Recommended spots to visit include Xidian University (1.3 mi), Northwest University (2.3 mi), and Jiaodaruisun Stadium (3.9 mi).

Recent reviews

Superb 9.0 From 45 reviews

Exceptional 10.0
Excellent stay!
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
us1 night business trip
Exceptional 10.0
Excelent, just a little room for improvement
Excelent hotel, my only critique is the slow internet.
Juan, us4 night family trip
Exceptional 10.0
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Albert, us4 night family trip
Exceptional 10.0
Wonderful hotel in a wonderful city
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Damian, gb2 night business trip
Very good 8.0
Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Mark, au1 night business trip
Very good 8.0
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
us2 night business trip
Very good 8.0
Only issue was being given a smoking room and having to change
au2 night trip with friends

Shangri-La Hotel, Xian, Xi'an, China

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