Guests
All properties in Verona, New York, United States of America

Turning Stone Resort And Casino

4-star resort in Verona with 20 restaurants and 8 bars/lounges

  • Free WiFi and free parking
From
NZ$234

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5218 Patrick Rd, Verona, 13478, NY, United States of America
8.6.Fabulous.
  • Wonderful stay. Several glitches that were entirely my fault. Management took care of…

    Nov 12, 2021

  • Very nice stay, very clean and the staff was very courteous.

    Nov 5, 2021

See all 437 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Easy parking
Dining options
Quiet
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 700 guestrooms
  • Golf course
  • Casino
  • 20 restaurants and 8 bars/lounges
  • Full-service spa
  • 1 indoor pool

Feel at home

  • Connecting/adjoining rooms available
  • Elevator
  • Cable TV service
  • Flat-panel TV
  • Refrigerator (on request)
  • Arcade/game room

What’s around

  • Oneida Community Mansion House - 4.7 mi / 7.6 km
  • Utica Rome Speedway - 6.8 mi / 10.9 km
  • Vernon Downs Casino - 7.1 mi / 11.4 km
  • Verona Beach State Park - 9 mi / 14.4 km
  • International Boxing Hall of Fame - 11.1 mi / 17.9 km
  • Capitol Theatre - 11.6 mi / 18.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • LODGE - Suite, 1 King Bed
  • LODGE - Suite, 2 Double Beds
  • TOWER - Deluxe Room, 1 King Bed
  • TOWER - Deluxe Room, 2 Queen Beds
  • HOTEL - Deluxe Room, 1 King Bed
  • HOTEL - Deluxe Double Room, 2 Double Beds
  • Sandstone Hollow Queen Single
  • Sandstone Hollow Queen Double

What’s around

Landmarks

  • Oneida Community Mansion House - 4.7 mi / 7.6 km
  • Utica Rome Speedway - 6.8 mi / 10.9 km
  • Vernon Downs Casino - 7.1 mi / 11.4 km
  • Verona Beach State Park - 9 mi / 14.4 km
  • International Boxing Hall of Fame - 11.1 mi / 17.9 km
  • Capitol Theatre - 11.6 mi / 18.6 km
  • Sylvan Beach Amusement Park - 12.4 mi / 19.9 km
  • Erie Canal Village - 13.5 mi / 21.8 km

Getting around

  • Hancock Intl. Airport (SYR) - 39 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive
  • Rome Station - 16 min drive
  • Utica Station - 26 min drive
  • Airport shuttle (surcharge)
  • Free casino shuttle
map
See on map
5218 Patrick Rd, Verona, 13478, NY, United States of America

At a glance

Hotel size

  • This hotel has 700 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 20 restaurants
  • 8 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Scooter/moped rentals on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 100000
  • Conference space size (meters) - 9290
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Spanish

In the room

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Skana Spa and Ahsi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub.

The spa is open daily.

Dining

Wildflowers at the Lodge - This restaurant serves breakfast, brunch, and dinner.

TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only.

Seasons Harvest - This buffet restaurant serves breakfast, lunch, and dinner.

Pino Bianco Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Sauna
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Scooter/moped rentals on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per stay

Optional extras

  • Breakfast costs between USD 15 and USD 20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 90.00 per person (one way)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Turning Stone
  • Turning Stone Casino Verona
  • Turning Stone Resort And Casino Resort
  • Turning Stone Resort And Casino Verona
  • Turning Stone Resort And Casino Resort Verona
  • Turning Stone Casino
  • Turning Stone Casino Verona
  • Turning Stone Resort & Casino
  • Turning Stone Resort & Casino Verona
  • At Turning Stone Verona
  • Hotel At Turning Stone
  • Turning Stone Resort Casino Verona
  • Turning Stone Resort Casino

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Turning Stone Resort And Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3 PM. Check-out time is 11 AM.
  • Yes, there are 20 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Upstate Tavern (5-min walk), Recovery Sports Grill (11-min walk), and Dunkin' (11-min walk).
  • Yes, an airport shuttle is available. The charge is USD 90.00 per person one way.
  • Yes, there's a casino.
  • Tee off at the onsite golf course. Additional recreation onsite includes aerobics , Pilates, and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Turning Stone Resort And Casino also has 8 bars, a casino, and a nightclub, as well as a sauna, a fitness center, and an arcade.
8.6.Fabulous.
  • 6.0.Good

    Disappointed customer:/

    The masking policy does not work. Fewer than 1% of guests had masks on, and the only places that even come close to 99% vaccination rates are private universities and some businesses or medical places. Thus, I didn’t feel safe in the hotel area, leading me to cancel all 3 dinner reservations and spend all te time in our own room. The room was very nice, but I hated the frosted double doors for the bathroom. For anyone who likes privacy, it isn’t that comfortable. Room service offerings are pretty dismal and when we called, they were pretty much out of everything we wanted at 8:00pm. We had to beg them to make a grilled cheese sandwich for us. Very disappointing especially given the fact that safety was a concern for going to the restaurants. And a hotel/resort of this order should definitely do a better job.

    Elizabeth, 3 night trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The original hotel is old and not updated, carpets in rooms very dirty and matted along with stained/molded caulking in bathroom. Not a comfortable or clean room for the price considering the condition of the Tower rooms.

    Anna, 2 night business trip, Oct 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing Stay

    Found Hotel section very outdated. Elevator extremely dirty and never cleaned during our stay. Also room noisy

    2 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Spent the weekend and received no room service. When asked, the front desk said we were supposed to ask and never offered to come clean the room.

    2 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fun weekend, excellent food

    We went to Turning Stone for a show and to enjoy a weekend of fun with friends (3 couples). Everything was clean and well cared for. We stayed in the hotel, and rooms were clean with very comfortable beds and great water pressure. I am not really a gambler, but the casino area was fun, with live music in one of the adjacent lounges. It was fun to dance and mingle and people watch while friends visited the tables and machines. A highlight of the weekend was the food!The Italian restaurant was excellent, as was the bakery/pastry/coffee spot, Opal's. We hope to come back when the nightclubs and other amenities are open.

    Angela, 1 night trip with friends, Sep 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    COVID excuses

    We used to love going to Turning Stone, but this past weekend was not enjoyable. Nearly all of the bars and restaurants are closed due to COVID, no cocktail waitresses and very little to do except gamble. The rooms are way too expensive for what you get now. Not recommended.

    Jennifer, 2 night trip with friends, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    This is the second time we have stayed at this location and we were very pleased

    Richard, 1 night trip with friends, Sep 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Room was ok, everything else was nice

    Hotel was clean, but asked for a non smoking room and it smelt like cigarettes. I don't know if it's bad circulation or we were in a smoking room. I asked front desk and they said it was non smoking.

    Ann, 2 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    When we arrived after a long day on road was told at front desk that my reservation was moved from main hotel to "sister" hotel about 1 mile away. The sister hotel unfortunately was a glorified Motel 6 with no amentities. I was too tired to complain but heard they do this with guests when overbooked. Not nice

    Francis L, 1 night family trip, Aug 28, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Wouldn’t recommend

    I made the reservation for the lodge and wasn’t given the lodge due to your reservation. The hotel we stayed was old and needed a lot of updates. The casino. Was very smoky. Not impressed on our stay

    joyce, 2 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

See all 437 reviews