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Hospes Puerta de Alcalá, Madrid, Spain

5-star5 stars
Plaza de la Independencia 3MadridMadrid28001SpainGreat location! See map

Luxury hotel with spa, near El Retiro Park
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free WiFi
Fantastic service
Great location
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
92See all 92 reviews
From 819 reviewsTripAdvisor Traveller Rating

Hospes Puerta de Alcalá, Madrid, Spain

from NZ$337
  • Double or Twin Room (Dreamer)
  • Standard Room
  • Single Room (Dreamer)
  • Deluxe Room
  • Deluxe Room (Special Offer)
  • Junior Suite
  • Deluxe Room, City View
  • Double Room (Dreamer)
  • Double Room (with extra bed)

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • 1 per room (up to 15 kg)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Steam room
Working away
  • Meeting rooms 4
  • Conference space size (feet) - 1830
  • Conference space size (meters) - 170
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1883
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.


Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hospes Puerta de Alcalá, Madrid, Spain’s small print

Also known as

  • Hospes
  • Hospes Puerta Alcalá Hotel
  • Hospes Puerta Alcalá Madrid
  • Hospes Puerta Alcalá
  • Hospes Madrid
  • Hotel Hospes
  • Hotel Hospes Madrid
  • Madrid Hotel Hospes
  • Hospes Hotel Madrid
  • Hospes Madrid Hotel Madrid
  • Madrid Hospes Hotel
  • Hospes Puerta Alcalá Hotel Madrid


Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs EUR 39 per day

Rollaway beds are available for EUR 60 per night

Breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hospes Puerta de Alcalá, Madrid, Spain


  • In Salamanca
  • Prado Museum - 11 min walk
  • Plaza Mayor - 22 min walk
  • El Retiro Park - 8 min walk
  • Thyssen-Bornemisza Museum - 11 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 21 min walk
  • Plaza de Espana - 25 min walk
  • Almudena Cathedral - 27 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
  • Madrid Recoletos Station - 6 min walk
  • Madrid Atocha Station - 19 min walk
  • Madrid Delicias Station - 30 min walk
  • Sevilla Station - 12 min walk
  • Gran Via Station - 15 min walk
  • Ibiza Station - 17 min walk
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Hospes Puerta de Alcalá, Madrid, Spain

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