Radisson Hotel, Astana

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Indoor pool
Indoor pool
Indoor pool
Room

Overview of Radisson Hotel, Astana

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Radisson Hotel, Astana

5.0 star property
Luxury hotel in Nur-Sultan with spa and indoor pool

8.3/10 Very good

38 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
The price is $148
Price available on 19/05/2022
Map
Sary Arka 4, Nur-Sultan, 010000
Main amenities
  • 181 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Refrigerator
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Palace of Peace and Reconciliation - 15 min drive
  • The US Embassy and the Consulate in Kazakhstan - 17 min drive
  • EXPO 2017 - 23 min drive

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 15 min drive
  • Airport shuttle (surcharge)

About this property

Radisson Hotel, Astana

Radisson Hotel, Astana offers an airport shuttle (available 24 hours) for KZT 8000 per vehicle one-way. Guests can visit the spa to indulge in massages, facials, or body treatments, and international cuisine is served at Capri, which is open for breakfast, lunch, and dinner. There's an indoor pool and a poolside bar, and rooms at this luxurious hotel get the details right with bathrobes and slippers. Fellow travelers say good things about the pool and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Wheelchair-width doorways

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Four Suns has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Capri - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cigar Bar - Onsite bar.

Fees & policies

Optional extras

  • Breakfast costs between KZT 7920 and KZT 7920 for adults, and KZT 0 and KZT 7920 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 8000 per vehicle (one-way, Maximum occupancy 3)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for KZT 11200.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Astana Radisson Hotel
Radisson Astana
Radisson Hotel Astana
Astana Radisson
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Hotel Astana Nur-Sultan
Radisson Astana Nur-Sultan
Radisson Hotel, Astana Nur-Sultan
Hotel Radisson Hotel, Astana Nur-Sultan
Nur-Sultan Radisson Hotel, Astana Hotel
Hotel Radisson Hotel, Astana
Radisson Hotel Astana
Radisson Astana
Radisson Astana Nur Sultan
Radisson Hotel, Astana Hotel
Radisson Hotel, Astana Nur-Sultan
Radisson Hotel, Astana Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

8.3

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

So-so
Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

A/c doesn't work but great room service
Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alena, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

8/10 Very good

Pleasant Stay at Radisson Astana
Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Kelvin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

it was great but do not tell me what to write when i am doing a voluntary survey
1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
The hotel is good. I didn’t like that they don’t have their own gym and they use WorldClass club’s facilities which are great but you get a coupon for one time visit per day
Alena, 4-night business trip
Verified Hotels.com guest review