Guests
All properties in Sandston, Virginia, United States of America

Best Western Plus Richmond Airport Hotel

Suburban hotel in Sandston with outdoor pool and 24-hour fitness

  • Free full breakfast, free WiFi, and free parking
From
NZ$128

Image gallery

  • Best Western Plus Richmond Airport Hotel
  • Best Western Plus Richmond Airport Hotel
  • Outdoor Pool
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Bathroom
  • Best Western Plus Richmond Airport Hotel
Best Western Plus Richmond Airport Hotel. Image 1 of 38.
1 / 38Best Western Plus Richmond Airport Hotel
5300 Airport Square Ln, Sandston, 23150, VA, United States of America
7.8.Good.
  • Only arrived at 1.00am in the morning so didn’t stay long. Breakfast was great and the…

    Mar 21, 2019

  • What a run down haggard hotel! My room at the very end of the hall had a view of the…

    Sep 10, 2021

See all 854 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Easy parking
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 119 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels

What’s around

  • White Oak Village - 23 min walk
  • Dabbs House Museum & Henrico County Tourist Information Center - 3.6 mi / 5.9 km
  • Broad Street - 4.3 mi / 7 km
  • Chimborazo Hospital National Historic Site - 4.4 mi / 7.2 km
  • Dorey Park - 4.7 mi / 7.5 km
  • Tobacco Row - 4.9 mi / 7.9 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Double Bed, Accessible, Bathtub
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Location

5300 Airport Square Ln, Sandston, 23150, VA, United States of America
  • White Oak Village - 23 min walk
  • Dabbs House Museum & Henrico County Tourist Information Center - 3.6 mi / 5.9 km
  • Broad Street - 4.3 mi / 7 km

What’s around

Landmarks

  • White Oak Village - 23 min walk
  • Dabbs House Museum & Henrico County Tourist Information Center - 3.6 mi / 5.9 km
  • Broad Street - 4.3 mi / 7 km
  • Chimborazo Hospital National Historic Site - 4.4 mi / 7.2 km
  • Dorey Park - 4.7 mi / 7.5 km
  • Tobacco Row - 4.9 mi / 7.9 km
  • Libby Hill Park - 5 mi / 8.1 km
  • Virginia Capital Trail: Richmond Trailhead - 5 mi / 8.1 km
  • St. Patrick Catholic Church - 5.3 mi / 8.5 km
  • St. John's Episcopal Church - 5.4 mi / 8.6 km
  • Virginia Holocaust Museum - 5.5 mi / 8.8 km

Getting around

  • Richmond Intl. Airport (RIC) - 4 min drive
  • Richmond Main Street Station - 11 min drive
  • Richmond Staples Mill Road Station - 18 min drive
  • Ashland Station - 30 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 5.00 per night)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 440
  • Conference space size (meters) - 41
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra bedsPay at property

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 30.00 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Extended parking costs USD 5.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

Also known as

  • Best Western Plus Richmond Airport
  • Best Western Plus Richmond Airport Hotel
  • Best Western Richmond Airport
  • Best Western Richmond Airport Hotel
  • Best Western Sandston
  • Plus Richmond Hotel Sandston
  • Best Western Plus Richmond Airport Hotel Hotel
  • Best Western Plus Richmond Airport Hotel Sandston
  • Best Western Plus Richmond Airport Hotel Hotel Sandston

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Richmond Airport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 30.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Mexico Restaurant (3-min walk), Waffle House (4-min walk), and Roberto Italian Restaurant (7-min walk).
  • Best Western Plus Richmond Airport Hotel has an outdoor pool and a 24-hour fitness center.
7.8.Good.
  • 8.0.Very good

    Nice hotel

    The staff was friendly, room was clean, AC worked well. Morning breakfast available, but I didn't eat before heading out.

    Tiffany, 1 night trip with friends, Sep 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly staff

    Kevin, 1 night trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable hotel with great friendly staff. Did not clean room when requested, very inconvenient. Otherwise great pick.

    TIFFANY, 2 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Horrible hotel

    Horrible hotel. It smelled and lobby area and walls are still from the 90s. There were people that looked like homeless hanging outside. The front desk clerk was rude. None of the floors had an ice machine that had worked in years. The room was pretty clean but it smelled too.

    Michellee, 1 night trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not so great.

    You get what you pay for. Don’t expect anything special. I would recommend you spend an extra $50/night and get a better place to stay. The 4th floor seems to have mold and water damage. There are fans in the hallway spraying a vanilla sent to cover up a very odd smell.

    jan, 5 night business trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to shopping and restaurants

    Nice clean room. WiFi was not very good.

    Charles, 3 night trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel overall!

    There did seem to one thing became a flaw and that was that the magnetic keys continue to not work after leaving the room even if it's not near a phone cell phone or whatever they kept recommending to do still cost the problem.

    Priscilla, 1 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Needs updating. Bed was very uncomfortable.

    This hotel was conveniently located, however it was in need of repair and updating. It seemed tired and worn out. The breakfast was good, but the eating area was small.

    Dr. L. Jay, 1 night trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Customer service not good.

    The shuttle driver, Gerald was amazing. The front desk gentleman was confrontational and not clear on company policies. For example, employee did not know shuttle bus can go within a few mile radius. He thought it would only go to airport. He was lacking in the customer service department.

    Jennifer, 1 night family trip, Jul 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst experience ever

    This has been the worst experience I've ever had. The hotel looks like hasn't been remodeled for ages. I read the reviews and it has been a while since the elevator hasn't been fixed and yeah, at least for two months it's still down. The cleanliness of ALL the hotel is poor. I got room 407, when I opened the door, it stank like cigarette and something else that I wonder what was it. A cleaning lady was three rooms away so I approached her asking whether she knew if there were more rooms available near because the one I got smelled so bad, well she got mad and told me that she just cleaned that room. I told her it stank and she said it was impossible and blame it on the smoking area outside (5 floors below), I insisted that as a former smoker I knew for sure that someone smoked in the room, she just sprayed a deodorant and of course, made it worse. I asked for a different room and they gave me another one but to my surprise, it was stinky as well. We were 6 person's in a business trip and I asked them about the conditions of their rooms and they mentioned the same plus the smell to urine in some of the bathrooms. We decided to move to another hotel. Unfortunately one of our crew, left a pair of sneakers, called the front desk and they told that they got them at the front desk, we went to pick them up at 3:30 am but to our surprise there was another lady and said: "They are not here, do you see them? No, so they are not here" all this in a very rude tone. Awful experience.

    Daniel, 1 night business trip, Jul 16, 2021

    Verified Hotels.com guest review

See all 854 reviews