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1 room, 2 adults

The Westin Virginia Beach Town Center, Virginia Beach, United States of America

4-star4 stars
4535 Commerce St, Virginia Beach, VA, 23462, United States of America

4-star hotel with indoor pool, near Virginia Beach Town Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 781 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Location
Great location
Service
Fantastic service
Room
Great room

The Westin Virginia Beach Town Center, Virginia Beach, United States of America

from NZ$208
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Corner
  • Westin, Room, 1 King Bed

What’s around The Westin Virginia Beach Town Center, Virginia Beach, United States of America

Landmarks

  • In Northwest
  • Virginia Beach Town Center - 3 min walk
  • Sandler Center for the Performing Arts - 3 min walk
  • Virginia Beach Central Library - 24 min walk
  • Mount Trashmore Park - 38 min walk
  • Lynnhaven House - 2.8 mi / 4.6 km
  • Ferry Plantation House - 2.9 mi / 4.7 km
  • Princess Anne Plaza Shopping Center - 3.1 mi / 5 km

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) - 12 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 41 min drive
  • Norfolk Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Westin Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Westin Virginia Beach Town Center, Virginia Beach, United States of America’s small print

Also known as

  • Westin Hotel Virginia Beach Town Center
  • Westin Virginia Beach Town Center
  • Virginia Beach Westin
  • Westin Virginia Beach Town Hotel Virginia Beach
  • Westin Virginia Beach Town Center Hotel
  • Virginia Beach Westin
  • The Westin Virginia Beach Town Center Hotel
  • The Westin Virginia Beach Town Center Virginia Beach
  • The Westin Virginia Beach Town Center Hotel Virginia Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 29.00 per day with in/out privileges

Breakfast costs between USD 8 and USD 25 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Wired Internet access is available in guestrooms for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 449 reviews

Very good 8.0
Overall stay was great. Nice clean large oom, comfortable beds and the like. Two things keep me from giving this facility a higher rating. #1 Pool was so highly chlorinated that my son experienced extreme eye irritation for a period of 24+ hours. There were no warnings or cautions in place warning users to wear goggles. #2 Elevator doors close fast and hard. Watched people, including children, come close to being trapped in doors.
us1 night family trip
Exceptional 10.0
In Case of Fire, Don't Stay Here
This hotel is top notch, except that we happened to experienced a fire alarm and I realized just how unprepared they are for such an emergency. My husband and child went fishing that morning and we were tired when we got back so we all fell asleep mid-day. I am a very light sleeper, but my family are very deep sleepers. I woke up because all of the sounds in the room went quiet, I heard people talking in the hallways, and doors opening and shutting. I opened our door and finally heard a faint alarm coming from the stairwells, but not in the hallways, and a calm male voice that did not carry into rooms that "There is an emergency in the building. Please evacuate the building." I yanked my family out of their beds and we all took the stairs down 10 floors, just to see people milling about in front of the building and people standing out on their balconies who probably couldn't hear the alarm either. It turns out, a transformer had been hit by a car and knocked out the power, which triggered the alarm. If this had been a real emergency, my family would have died. The hotel needs to rethink their alarm system. Everything else about our stay was wonderful. I know this was a rare occurrence, but I cannot recommend this hotel unless they change their Fire alert system.
Megan, usOther trip
Poor 2.0
Great Name Hotel Only
This hotel offered the most disappointing experience for me and the wife. The first day after one night stay we had to ask 3 different times for our room to be cleaned. It finally got cleaned at 8:00PM where we had to wait in the lobby of the hotel. Prior to this we had been visited by 2 cleaning staff members one saying it was not his room but would come back at 1:00PM and another say they would com back at 4:00PM. This did not happen. We have given a manager and the front desk times we would be out of the room to clean but that did not happen. They stated that we had to tell them when exactly we were out to the room. It appears that the front desk and the room cleaning staff are not working together as a team. It shows. We are seniors and this is too much work to relax. We had ask for at least a refund for the first night misery but they could not do it because we had booked and paid thru Travelocity. However, I am suppose to get 10k point instead for the SPG awards program. This is not what we wanted. This trip was to provide us a rest after Thanksgiving and Christmas events and family visits but it provided a nightmare. Not more Westin for us!
Bervin, usOther trip
Good 6.0
Visiting my Marine
The Parking was confusing and should be stated on the website where to park. Checking in was fast... the room had smeared paint on wall from where they painted the ceiling, the lightbulb was out in the bathroom and I called twice in my four days of being there about it and nothing was done. The closet had someone's dirty underwear and socks in it from a previous stay. I called about that too. Gross. I asked if there is housekeeping eceryday and she replied yes .. well they missed a few things. I ordered a strawberry shortcake from room service. It gets there and it's 4 slices of dried up pound cake with a few berries and melted canned whipped cream. Yes and for the bargain price of $14.83. I also asked for a candle in it for my sons birthday and that was not on it either. Very disappointed in my stay here. My son is getting deployed and this was a trip to see him before he leaves. The only positive is the lobby is nice and th location great. The room not so much. The front desk staff should also say hello to you when you come in. Not just look at you ..,
tammy, usOther trip
Very good 8.0
Definite great hotel but....
Nothing bad to say. Higher standard, luxury establishment in many ways but... ... TOO MANY ADDITIONAL CHARGES!!!! For such a hotel and this standard at the rate they are charging, many of their additionals is just plain ridiculous. Either you assume the standard of luxury, reflect it in your rate and provide a luxury service OR you don't and you create a rip off hotel that charges people walking by for taking a peek inside! The amenities, the service, the staff, etc... everything was great except too many extras. I am thinking of the average budget people who may take advantage of a "deal" from a third party and think they will enjoy a luxury experience. They will end up spending more money than expected or feeling out of place for not being able to enjoy/afford all that this hotel has to offer because of the additional charges for it. To the management, please think about it, define the line of hotel you want to be and do it! You will be much more successful.
Jeremy G, usOther trip

The Westin Virginia Beach Town Center, Virginia Beach, United States of America

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