Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Casa Ixchel

2.5-star2.5 stars
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400, Mexico

Hotel with outdoor pool, near Norte Beach
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • First of all, I want to make it clear that the staff were very friendly, helpful and did…Sep 15, 2020
  • Beautiful location, the stuff was great, and the room was really clean. Will come back…Feb 12, 2020

Casa Ixchel

from NZ$83
  • Basic Room, 1 King Bed, No View (Contemplation )
  • Room, 1 King Bed (Serenity)
  • Room, 1 King Bed, Microwave (Bliss)
  • 1 King Bed (Peace)
  • Room, 1 Double Bed (Love)
  • Room, 1 King Bed, Kitchenette, Ocean View (Harmony)
  • Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )
  • Master Suite Ocean View with Kitchenette up to 6 pax

What’s around Casa Ixchel

Landmarks

  • In Salinas
  • Norte Beach - 32 min walk
  • Crayola House - 13 min walk
  • Terminal Marítima Isla Mujeres - 24 min walk
  • Parador Fotográfico - 29 min walk
  • Cocal Beach - 33 min walk
  • Aztlán Galería - 33 min walk
  • Mundaca House - 35 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time noon-5 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Yoga classes/instruction on site
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Da Luisa - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Casa Ixchel’s small print

Also known as

  • Casa Ixchel Aparthotel Isla Mujeres
  • Casa Ixchel Isla Mujeres
  • Casa Louise Ixchel Hotel Isla Mujeres
  • Casa Ixchel Hotel Isla Mujeres
  • Casa Ixchel Hotel
  • Casa Ixchel Hotel
  • Casa Ixchel Isla Mujeres
  • Casa Ixchel Hotel Isla Mujeres

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Optional extras

Breakfast costs between USD 10 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa Ixchel

  • Does Casa Ixchel offer free cancellation for a full refund?
    Yes, Casa Ixchel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa Ixchel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Casa Ixchel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Casa Ixchel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Casa Ixchel?
    You can check in from noon to 5 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Casa Ixchel?
    Yes, Da Luisa offers Mediterranean cuisine. Nearby restaurants include Lolo Lorena (8-min walk), Green Verde (9-min walk), and Pita Amore (2 mi).
  • Is there an onsite casino at Casa Ixchel?
    No, this hotel doesn't have a casino, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.7 mi) are both nearby.

Recent reviews

Very good 8.4 From 73 reviews

Very good 8.0
Very friendly and helpful staff. Beautiful ocean view, no too far from downtown. Quiet and clean, great to relax. No much beach areas nearby, no window in room, no breakfast included (at least café y pan).
beachbumb, us8 night romance trip
Exceptional 10.0
Beautiful spot to be in.
Tanja, us1 night trip
Exceptional 10.0
The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchel❤️
us7 night romance trip
Very good 8.0
It wasn't what the pictures told . Small hotel with no beach access just rocky shore. No one available at reception except between 9-5. Pleasant but not fabulous .
Kim, ca1 night trip with friends
Good 6.0
It was quiet peaceful but expected more amenities and location not near downtown or beach area had to take cab due to not accessible to walk
Ricardo, us1 night trip
Exceptional 10.0
A night get away with friends
The property and the staff were awesome we will come stay here again
Katrina R., usOther trip
Very good 8.0
Good stay in isla mujeres.
nice quiet little place with a pool with a beach view behind the hotel. Floor was sandy. Bathroom was ok. Bed was ok. Overall good for the price. Would stay again for sure. Far from the port.
ca2 night trip
Good 6.0
Nothing exciting. On the beach but far away from downtown or happening areas. It’s ok if you want to get away and relax but nothing special. Staff are nice
Lava, us4 night trip
Very good 8.0
Nice Stay with a Great View
Overall I really liked the stay. The view was amazing as was the pool. The restaurant on site was also really good as we had a snack one day and breakfast the next morning. The staff was very friendly too. The only issue we which we did not notice to we got back late that night was that the AC in the living room was not working. For 2 of us in the bedroom it was fine but the 1 person who slept out in the living room I guess he had it a bit rough. He just opened the door to the pool to get a breeze since the AC wasn't kicking out cool air. I'm sure they would have had it fixed it we had noticed it sooner.
Michael, us1 night trip with friends
Exceptional 10.0
Great place, right on ocean with gorgeous view. Beach is rocky though so not very swimmable. Room only had light curtain between bedroom and bathroom which may be normal for such small rooms, but would be better as a door of some type to limit flow of sounds and smells from bathroom. Staff very helpful and friendly and a really terrific restaurant upstairs.
us8 night trip with friends

Casa Ixchel

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