Skip to main content.
All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults
All inclusive

Ocean Coral & Turquesa - All Inclusive

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront property with 9 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is a perfect hotel for this pandemic we are going through. Very big, spacious, 3…Apr 4, 2021
  • Enjoyed the stay, place is fine, lunch options were not great. 4 year old loved it.…Apr 1, 2021

Ocean Coral & Turquesa - All Inclusive

from NZ$268
  • Privilege Junior Suite Garden Jetted Tub
  • Junior Suite, Balcony, Ocean View
  • Junior Suite, Balcony, Garden View
  • Privilege Master Suite
  • Privilege Junior Suite Ocean View
  • Daisy Junior Suite Familiar
  • Daisy Junior Suite Familiar Sea View

What’s around Ocean Coral & Turquesa - All Inclusive

Landmarks

  • On the beach
  • Petempich Bay - 22 min walk
  • Crococun Zoo - 34 min walk
  • Ojo de Agua Beach - 44 min walk
  • Puerto Morelos Town Square - 2.9 mi / 4.7 km
  • San Jose Catholic Parish - 2.9 mi / 4.7 km
  • Artisans Market - 3 mi / 4.8 km
  • Puerto Morelos Reef - 3 mi / 4.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Size

  • 591 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Offsite

  • Shopping center shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 21
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Blue Moon - This fine-dining restaurant serves dinner only.

Route 66 - This restaurant specializes in American cuisine and serves dinner only.

Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.

Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Ocean Coral & Turquesa - All Inclusive’s small print

Also known as

  • Ocean Coral
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral & Turquesa - All Inclusive All-inclusive property
  • Ocean Coral All Inclusive
  • Ocean Coral All Inclusive Puerto Morelos
  • Ocean Coral Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral & Turquesa - All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 800 (subject to availability)

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ocean Coral & Turquesa - All Inclusive

  • Does Ocean Coral & Turquesa - All Inclusive offer free cancellation for a full refund?
    Yes, Ocean Coral & Turquesa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ocean Coral & Turquesa - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ocean Coral & Turquesa - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Ocean Coral & Turquesa - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ocean Coral & Turquesa - All Inclusive?
    You can check in from 3 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge of MXN 800 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 9 onsite restaurants, featuring American cuisine. Nearby restaurants include I Wanna Pizza (2.7 mi), John Gray's Kitchen (2.8 mi), and Sabor de Mexico (2.8 mi).
  • What is there to do at Ocean Coral & Turquesa - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Ocean Coral & Turquesa - All Inclusive also has 5 bars and a 24-hour fitness center, as well as a sauna and a garden.

Recent reviews

Very good 8.0 From 1,241 reviews

Exceptional 10.0
Fabulous experience with the children. Excellent water park and food.
Dean, us7 night family trip
Exceptional 10.0
Great Trip
Beautiful birthday & anniversary trip. Our butler was very helpful. We felt like the privilege staff went out of their way to ensure our stay was great. Spa a little more expensive than I’d like, but they did have some deals. This was our 5th time staying here.
us5 night trip
Very good 8.0
Great for family vacation!
We had a great vacation. The staff was super friendly. Good beach, rooms were nice and cleaned each day, covid tests were seemless (2 tests were free per room). Obviously covid has changed things down there. But the food was pretty good - nothing amazing, but it was pretty standard for Mexico. I will say though - out of all the resorts we've been to in Mexico, this is a first where guacamole isn't a standard. That was a little sad. Otherwise, take the kids and have a great time! PS - we did have a big group with lots of beautiful teenagers and the staff was really good about keeping weird drunk guys away from them. We were super appreciative of that! :)
Shannon, us5 night family trip
Very good 8.0
Overall good stay & would recommend!
The resort was lovely. Had all restaurants been opened, it would have been better, more dining choices, especially since the property is rather far removed from Cancun & Playa del Carmen. Cab rides to those meccas are not inexpensive & there is no hotel shuttle to take you anywhere. The staff was extremely accommodating to any request for assistance. Italian restaurant was good as well as the Japanese teppanyaki restaurant. The only other restaurant open while we were there was the steakhouse which was ok, but not that great. Feral cats roaming in the steakhouse area was annoying. We are NOT cat people, but knew that would happen, based upon prior reviewer's posts. Route 66 was a bust, open 10pm to 6am, only served hamburger, hotdog & quesadilla with some sort of potato, very limited menu for late night snacks. The AC didn't work all that great, and had it been any later in the spring or summer, the room would have been miserable. If the beach on the non-privilege side would have had seaweed removed, that would have been nice. There was a lot of seaweed, with trash items caught up in it, to step over to get to the ocean. They were short staffed due to only being open 25% - 30% during the weekdays, which is when our stay was. Maybe it will be better on the weekends. Sanitation was great and appreciated. Masks still being worn, thankfully & the included COVID tests were a huge benefit! Timeshare folks were a nuisance & tried to track us down numerous times.
Suzanne, us5 night trip
Good 6.0
A good pool resort. Food, no
Food was really not good at all. I found it odd I couldn't really get tacos anywhere. Or chips and salsa. Breakfast was not great. Cannolis at the Italian restaurant were wonderful! The room was okay and things were clean. But it never cooled off. The mini fridge never got things cold. The pools were great, drinks were okay. Pretty cheap alcohol, but it got the job done.
Matt, us5 night trip
Exceptional 10.0
Great Hotel
Big property, lots to do, lots to eat, staff was very accommodating and attentive. Would absolutely book another stay at this hotel
Domingo, us7 night trip with friends
Exceptional 10.0
It was amazing. One of the best trips! Dorian was awesome and really made my trip memorable.
Kamilah, us4 night trip
Good 6.0
The resort was very nice overall. I didn’t know there was a “Privelege side” and
us4 night trip
Fair 4.0
The staff there was so unfriendly. The nicest person we encountered was the maid. Even when we tipped, they didn't seem to be phased whether we tipped or not. The food was good. But there are too many resorts to choose from that could make your experience better. Would not recommend. Their "ocean view" was partial, even though we paid for one that was supposed to have a full ocean view.
us4 night romance trip
Very good 8.0
Nice resort
The resort was nice, great staff there to help in anyway they can. A lot of complaints on the food, my group thought the food was pretty good. Yea you'll find some things you don't like but that is anywhere.. Overall no complaints on the food. Yes they could update a little more so it's kind of getting old but they kept everything clean.
us4 night trip

Ocean Coral & Turquesa - All Inclusive