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Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Photo gallery for Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Food and drink
Lobby lounge
Free toiletries, hair dryer, soap, shampoo

Overview of Candlewood Suites Richmond North Glen Allen, an IHG Hotel

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

2.5 star property
No-frills Glen Allen hotel with 24-hour fitness
7.4 out of 10 Good
7.4/10 Good

478 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
10609 Telegraph Rd, Glen Allen, VA, 23059
Main amenities
  • Weekly housekeeping
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Newspapers in lobby (surcharge)
For families
  • Rollaway/extra beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities

Room options

About this area

What's nearby

  • Richmond International Raceway - 13 min drive
  • University of Richmond - 17 min drive
  • Carytown - 14 min drive
  • Virginia Museum of Fine Arts - 16 min drive
  • Virginia Commonwealth University - 15 min drive
  • Broad Street - 15 min drive
  • Altria Theater - 16 min drive
  • Greater Richmond Convention Center - 16 min drive
  • Short Pump Town Center - 16 min drive
  • Shockoe Slip - 17 min drive
  • Kings Dominion - 18 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 25 min drive
  • Ashland Station - 14 min drive
  • Richmond Main Street Station - 16 min drive
  • Richmond Staples Mill Road Station - 16 min drive

Restaurants

  • Chick-Fil-A - 18 min walk
  • Sonic Drive-In - 3 min drive
  • McDonald's - 18 min walk
  • Starbucks - 3 min drive
  • Buffalo Wild Wings - 3 min drive
Map

About this property

Candlewood Suites Richmond North Glen Allen, an IHG Hotel

When visiting Glen Allen, Candlewood Suites Richmond North Glen Allen, an IHG Hotel is a great choice to consider. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Kitchen

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen an IHG Hotel
"Candlewood Suites Richmond North Glen Allen an IHG Hotel"
Candlewood Suites Richmond North Glen Allen, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites Richmond North Glen Allen, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Richmond North Glen Allen, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Candlewood Suites Richmond North Glen Allen, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites Richmond North Glen Allen, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Candlewood Suites Richmond North Glen Allen, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a fridge and a microwave.

Reviews

7.4

Good

7.7/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

10/10 Exceptional

LaSandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Serge, 1-night trip
Verified Hotels.com guest review

6/10 Good

A Little Under Your Average Stay
When we arrived, the front desk staff was busy talking to a friend on the phone laughing and not paying any attention to us as we just stood there waiting and listening to her complete convo. When we got to our room, it had been lightly cleaned with no replenished supplies in the kitchen. Stained towels and smudges all over (not showing signs of being cleaned properly). The bed was comfy and the room was spacious. We'd only stay again if we couldn't find a better option in the area, but overall I'd give it a 2.5 star rating. Not the worst and not the best, still a little under average.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

My stay was ok. Lobby was clean and so was my room. But there were no wash cloths left for me. And I had to ask for some. There was only 1 wash cloth there and it was left hanging on the towel rack like it was previously used. I wasn’t happy about that. Also desk clerk didn’t ask for my identification.
Erica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everthimg was fine.
Jim, 1-night romance trip
Verified Travelocity guest review

8/10 Very good

This was just a get away by myself to have some peace and quiet from everything that has been going on in my life
cheryl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious room nice and clean! The size of rhe room is good for a family .
Verified Expedia guest review

10/10 Exceptional

Kang, 1-night trip
Verified Expedia guest review

2/10 Poor

Cyle, 1-night trip
Verified Hotels.com guest review

6/10 Good

I am handicapped. I booked a handicap accessible room, however when I got there There was none available. I was told I didn’t book one. However that’s a lie!!
Sherry, 2-night family trip
Verified Travelocity guest review