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All properties in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults

Hotel Sombra del Agua

3.5-star3.5 stars
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristobal de las Casas, CHIS, 29200, Mexico

3.5-star hotel with restaurant, near San Cristobal de las Casas Cathedral
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great place ! Clean , right in the middle of this small beautiful city .... staff very…Jan 3, 2021
  • The hotel is in a great location, very close to everything. It is a beautiful hotel,…Dec 10, 2020

Hotel Sombra del Agua

from NZ$77
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Suite, 1 King Bed

What’s around Hotel Sombra del Agua


  • In Zona Centro
  • San Cristobal de las Casas Cathedral - 2 min walk
  • Mesoamerican Museum of Jade - 1 min walk
  • Plaza de La Paz - 2 min walk
  • Museo de San Cristóbal - 3 min walk
  • Church of San Nicolás - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Mayan Textile Center - 5 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 3
  • Conference center
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1907
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

Hotel Sombra del Agua’s small print

Also known as

  • Holiday Inn San Cristobal-Espanol
  • Holiday Inn San Cristobal-Espanol Hotel
  • Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
  • Hotel Sombra del Agua Hotel
  • Hotel Sombra del Agua San Cristobal de las Casas
  • Hotel Sombra del Agua Hotel San Cristobal de las Casas


This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards and cash.

Optional extras

Breakfast costs between MXN 150 and MXN 220 for adults, and MXN 80 and MXN 110 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Sombra del Agua

  • Does Hotel Sombra del Agua offer free cancellation for a full refund?
    Yes, Hotel Sombra del Agua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Sombra del Agua?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Sombra del Agua?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Sombra del Agua?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Sombra del Agua?
    You can check in from 3:00 PM - midnight. Check-out time is 1:00 PM.
  • Are there restaurants at or near Hotel Sombra del Agua?
    Yes, there's an onsite restaurant. Nearby restaurants include Praga bar (4-min walk), Hamburguesería La Central (4-min walk), and Namandí cafe & crepas (4-min walk).
  • What is there to do at Hotel Sombra del Agua and nearby?
    Hotel Sombra del Agua has a garden.

Recent reviews

Exceptional 9.4 From 329 reviews

Exceptional 10.0
Beautiful Hotel with a great location. The staff is amazing, very attentive and helpful. I love the decor.
us1 night trip
Exceptional 10.0
Beautiful premises, right in the center of town. Modern esthetic and comfortable rooms. Loved their shower and toiletries.
Claudette, us1 night family trip
Exceptional 10.0
Excellence in times of Covid
Excellent stay despite these complicated Covid times. The staff went above and beyond in their attention to guests. Very satisfied and would definitely stay here again. If you are a light sleeper and bothered by street noise this might not be the place for you. 🙃
Lorissa Christine, mx4 night trip with friends
Exceptional 10.0
Love the location
Lovely stay with nice location. Lovey the modern decor of the hotel. Comfy bed with good bedding.
Vanessa, mx3 night trip
Very good 8.0
the curtains were dusty and smell like mildew, thank you
Raul, us8 night family trip
Exceptional 10.0
Todo estuvo súper bien. Desde el momento en que llegamos se portaron muy buena onda y nos dejaron entrar un poco más temprano. El cuarto es cómodo y cuenta con lo que necesitas. Todo está muy limpio y la atención fue formidable. Definitivamente volveré a hospedarme aquí.
Javier, us2 night trip
Exceptional 10.0
Beautiful hotel, beautiful service, wonderful experience. Thank you so much!
us1 night trip
Exceptional 10.0
Excelente hotel con una localización muy buena cercas de todo. La atención de todos los empleados excelente. Muy limpio y con un jardín maravilloso.
Roberto, us5 night business trip
Exceptional 10.0
Really beautiful Hotel.. rooms are very comfortable. Staff very courteous, helpful and respectful.
C.VALENCIA, us1 night romance trip
Exceptional 10.0
Excelente estadía, los empleados siempre muy atentos a cualquier situación. De verdad nosotros recomendaremos este hotel a cualquier persona que fuese a Chiapas. La comida deliciosa muy bien presentada y muy rica con un excelente sabor. Muchas gracias y felicidades por el gran equipo que tiene este gran hotel.
Fernando, us2 night romance trip

Hotel Sombra del Agua