Hotel Dukes' Palace Bruges

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Overview of Hotel Dukes' Palace Bruges

Hotel Dukes' Palace Bruges

5.0 star property
Luxury hotel in Historical Center Bruges with restaurant and bar/lounge

9.4/10 Exceptional

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is NZ$297
Price available on 11/09/2022
Map
Prinsenhof 8, Bruges, 8000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Historical Center Bruges
  • Bruges Market Square - 13 min drive
  • Knokke-Heist Beach - 26 min drive

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive
  • Brussels Airport (BRU) - 66 min drive
  • Brugge-Sint-Pieters Station - 10 min drive
  • Lissewege Station - 12 min drive
  • Bruges Station - 17 min walk

About this property

Hotel Dukes' Palace Bruges

Located near a train station, Hotel Dukes' Palace Bruges is a great choice for a stay in Bruges. Guests can indulge in hot stone massages, and Restaurant serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a sauna. Fellow travelers love the bar and restaurant.

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note: Access to this property’s Family Duplex room type may require passing through the chapel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 30 per night)
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages. The spa is equipped with Turkish bath/hammam.

Dining

Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 34 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 50.0 per night

Parking

  • Covered self parking costs EUR 30 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For bookings over 1500 EUR the authorization will take place immediately after booking. For bookings under 1500 EUR the authorization will take place 5 days prior to arrival.

Also known as

Dukes Palace
Dukes Palace Bruges
Dukes Palace Hotel
Hotel Dukes
Hotel Dukes Palace
Hotel Dukes Palace Bruges
Kempinski Hotel Bruges
Kempinski Hotel Dukes Palace
Hotel Dukes’ Palace Bruges
Hotel Dukes’ Palace
Dukes’ Palace Bruges
Dukes’ Palace
Hotel Dukes' Palace
Dukes' Palace Bruges
Dukes' Palace
Dukes' Palace Bruges Bruges
Hotel Dukes' Palace Bruges Hotel
Hotel Dukes' Palace Bruges Bruges
Hotel Dukes' Palace Bruges Hotel Bruges

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yehuda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dukes Palace is a first class hotel. From check in to check out they could not do enough for us. The staff was attentive and helpful. The room was lovely. The hotel is within walking distance of what most people want to see.
Virginia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely property nestled in the heart of the town. Excellent staff and accommodations. I’d recommend giving this place a visit.
Robert, 2-night family trip
Verified Expedia guest review

6/10 Good

The location was great. The staff seemed not very customer-oriented or knowledgeable.
Anthony, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Beautiful but smelly.
Beautiful hotel but our room smelled like the sewer from time to time. Also, we were in room 204 and the family in 205 has a screaming baby (not the hotel’s fault) but the stinky room is.
Mari, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mohammed Imran, 2-night trip
Verified Expedia guest review

6/10 Good

I had a 2 story room with the bathroom on the 2nd floor - the description says 1st floor bathroom so this was unexpected and a large inconvenience. Overall - the staff was unaccommodating and unapologetic when I expressed my disappointment. There was also no garbage pail on the main floor and I would leave trash on the desk which was never removed. There was also no turndown service - not once for a five night stay — not what you’d expect from a 5 star hotel. Finally - they removed the used soap from my bathroom but never replaced it. The hotel was clean and public areas were nicely appointed and the location was convenient but definitely not a 5 star experience.
Melissa, 5-night business trip
Verified Expedia guest review