Fairmont Heritage Place, Ghirardelli Square

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Terrace/patio
Terrace/patio
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Overview of Fairmont Heritage Place, Ghirardelli Square

UNESCO Sustainable Travel Pledge

Fairmont Heritage Place, Ghirardelli Square

5.0 star property
Upscale hotel, steps from Ghirardelli Square

9.4/10 Exceptional

299 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
Map
900 N Point Street, San Francisco, CA, 94109
Main amenities
  • Daily housekeeping
  • Near the beach
  • Fitness center
  • Room service
  • Business center
  • Limo/town car service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Fisherman's Wharf
  • Ghirardelli Square - 1 min walk
  • Van Ness Avenue - 4 min walk
  • San Francisco Maritime National Historical Park - 5 min walk
  • Aquatic Park - 6 min walk
  • Fort Mason - 7 min walk
  • Lombard Street - 8 min walk
  • Union Street - 15 min walk
  • Pier 39 - 15 min walk
  • Aquarium of the Bay - 16 min walk
  • Coit Tower - 21 min walk

Getting around

  • San Francisco Intl. Airport (SFO) - 33 min drive
  • Oakland Intl. Airport (OAK) - 37 min drive
  • Concord, CA (CCR-Buchanan Field) - 38 min drive
  • Bayshore Station - 12 min drive
  • San Francisco Station - 17 min drive
  • Berkeley Station - 18 min drive
  • Hyde St & North Point St Stop - 2 min walk
  • Hyde St & Beach St Stop - 3 min walk
  • Hyde St & Bay St Stop - 3 min walk

About this property

Fairmont Heritage Place, Ghirardelli Square

Fairmont Heritage Place, Ghirardelli Square puts you in a great location, within just a 10-minute walk of Ghirardelli Square and Lombard Street. Guests can visit the fitness center for a workout, and freebies like WiFi and valet parking are added perks. This luxurious hotel is also just a 5-minute drive from The Regency Ballroom and Embarcadero Center. Fellow travelers say good things about the helpful staff and family-friendly amenities. The property is just a short walk to public transportation: Hyde St & North Point St Stop is steps away and Hyde St & Beach St Stop is 3 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Whale-watching nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Fireplace
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender
  • Ice maker
  • Mixer
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 50.0 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property provides package handling services for USD 15 per package.

Also known as

Fairmont Ghirardelli
Fairmont Ghirardelli Square
Fairmont Heritage Ghirardelli Square
Fairmont Heritage Place
Fairmont Heritage Place Ghirardelli Square
Fairmont Heritage Place Ghirardelli Square Hotel
Fairmont Heritage Place Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place Ghirardelli Square San Francisco
Ghirardelli Fairmont Heritage Place
Heritage Place Ghirardelli Square
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Ghirardelli Square Hotel San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel
Fairmont Heritage Place, Ghirardelli Square San Francisco
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Kelly, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Willis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We booked a 2 bedroom suite for our family of 4 and this was a great stay. The apartment was huge and in a great part of town (far west end of fisherman's wharf, near russian hill and the marina) and we could walk to many fun places to shop and eat. Valet parking was free and super convenient. The staff was consistent with a 5 star hotel. I'd love to come back and stay again.
Daniel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. Our room was outstanding with an amazing view of the bay.
Douglas, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

YeuShyr, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our favorite san francisco hotel! Great rooms, location and service! Could use some updating as the furniture is showing signs of wear from age but overall always a great stay here!
Jessica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday getaway
First time staying at this hotel. Wonderful location. We could not ask for anything more comfortable, spacious, and luxurious.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
I stayed 3 nights at the Fairmont Heritage Place. My family and I loved it. The location is amazing. Ghirardelli Square has a lot to offer on its own, but it's also just down the street from Fisherman's Wharf, which has a lot of neat restaurants and shops. Highly recommend!
Lindsay, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Great location and room, disappointing service.
There was no room service available so we had to get door dash deliveries (which sometimes just sat at the front desk), and staff were very inattentive at times—failing to be at the door or even get the door for us when they were present and otherwise unoccupied. Had one staff member literally running up and down the halls repeatedly, and at one point could have injured us as we left the room. The managers apologized repeatedly, and stopped the runner that had been disturbing us for 2 out of 3 days there, but did little else to compensate. For $600/night, before tax, that was unacceptable.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Over all the hotel is ok. good location. There are 2 issues during our 3 night stay. It started rain on the 2nd day. For security the lobby entrance door is locked. When you return from shopping you really need staff to open for you. there is only one person in the front door most of the time. he is very busy to help luggage and valet parking. No one can help you to open the door when you carry shopping in the rainy day. 2nd issue: I book 2 night first and add 1 more night 2 day before arriving, So I made 2 calls to Fairmont ask them to prepare 3 nights room when we check in, we do not want switch room for the 3rd night or get lock out because the key is not open on the 3rd day. they said they will one the phone. I also repeat this request. when we check in.They said it will not happen. But the keys were nit work all our 3 rooms when we came back from lunch on 3rd day. For the hotel room over one thousand per night should never happen,especially when we inform them 2 days before and remind them on checking in.
TIEN-SGU, 2-night trip
Verified Hotels.com guest review