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All properties in Kandy, Central Province, Sri Lanka

Thilanka Hotel

Suburban hotel with outdoor pool, near Temple of the Tooth

  • Free WiFi and free parking
From
NZ$58

Image gallery

  • Kings Pavilion Villa With Lake View - Balcony
  • Kings Pavilion Villa With Lake View - Balcony
  • Pool
  • Outdoor Pool
  • Kings Pavilion Villa With Lake View - Balcony
Kings Pavilion Villa With Lake View - Balcony. Image 1 of 58.
1 / 58Kings Pavilion Villa With Lake View - Balcony
8.0.Very good.
  • Poor staff attitude and service Good view and swimming pool though

    Feb 16, 2020

  • It was great!

    Feb 7, 2020

See all 41 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 15 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Temple of the Tooth - 11 min walk
  • Kandy Lake - 14 min walk
  • Udawatta Kele Sanctuary - 6 min walk
  • Kandyan Art Association & Cultural Centre - 9 min walk
  • National Museum - 11 min walk
  • Natha Devale - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double or Twin Room
  • Deluxe Suite

Location

  • Temple of the Tooth - 11 min walk
  • Kandy Lake - 14 min walk
  • Udawatta Kele Sanctuary - 6 min walk

What’s around

Landmarks

  • Temple of the Tooth - 11 min walk
  • Kandy Lake - 14 min walk
  • Udawatta Kele Sanctuary - 6 min walk
  • Kandyan Art Association & Cultural Centre - 9 min walk
  • National Museum - 11 min walk
  • Natha Devale - 14 min walk
  • Lakeside Adventist Hospital - 19 min walk
  • Wales Park - 19 min walk
  • Kandy Clock Tower - 20 min walk
  • International Buddhist Museum - 20 min walk
  • Royal Palace of Kandy - 1.2 mi / 1.9 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 119 min drive
  • Kandy Railway Station - 26 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1977
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Thilanka
  • Thilanka Hotel
  • Thilanka Kandy
  • Thilanka Hotel Kandy
  • Thilanka
  • Thilanka Hotel Hotel
  • Thilanka Hotel Kandy
  • Thilanka Hotel Hotel Kandy

Optional extras

Rollaway beds are available for USD 20 per day

Full breakfast is offered for an extra charge of USD 10 for adults and USD 5 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65.00

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Thilanka Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Senani (2.1 mi), Kandy Muslim Hotel (2.2 mi), and Buono (2.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
  • Thilanka Hotel has an outdoor pool and a garden.
8.0.Very good.
  • 8.0.Very good

    Great but....

    This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.

    Trevor, 3 night trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.

    3 night romance trip, Feb 4, 2020

    Verified Expedia guest review

  • 6.0.Good

    WiFi Connection very bad

    1 night business trip, Jan 11, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management

    1 night family trip, Jan 9, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need

    2 night romance trip, Dec 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel but found the corridors echoed making it a bit noisy. Friendly staff. Could do with a gym though

    1 night trip, Dec 5, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Water dripping from ceiling, water heater intermittent, drainage problems in the bathroom, lots of mosquitoes in the bedroom. Staff are nice but seemed sleepy and inattentive. When checking out, guy at reception really couldn’t care less if I dropped dead in front of him. Unpleasant. Wouldn’t stay here or at any Thilanka hotels again.

    Ben, 1 night trip with friends, Oct 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good value for money. Food was excellent. Clean room.

    1 night family trip, Sep 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    Location is quite convenient. Cleanliness is satisfactory. Room airconditioner is very noisy.

    Sena, 2 night trip, Sep 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A good stay :)

    SO welcoming and a VERY early check -in with huge smiles. Great variety at breakfast and an AMAZING view. Close to lake, town and sights - walking distance.

    Heidi, 2 night romance trip, Jul 7, 2019

    Verified Hotels.com guest review

See all 41 reviews