In the heart of Sapporo, Sapporo Grand Hotel offers an upscale retreat with four on-site restaurants serving French cuisine. Enjoy shopping on site, unwind at the bar, and take in local art at the gallery. With multilingual staff and dry cleaning/laundry services available, previous guests have praised this hotel for its helpful service and proximity to shopping.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Parking available
24/7 front desk
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Breakfast available
Self parking
Room service
24-hour front desk
Front desk safe
Vending machine
Laundry service
Self-serve laundry
Hair salon
Multilingual staff
Feel at home (6)
Fridge
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is NZ$136
NZ$136
26 May - 27 May
Room options
Available filters for rooms
Showing 107 of 107 rooms
View all photos for Corner Deluxe Twin Room -Non Smoking, East Building
Corner Deluxe Twin Room -Non Smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
62 sq m
Sleeps 4
2 Single Beds
View all photos for Superior Twin Room for 3 people, Main Building Non smoking
Superior Twin Room for 3 people, Main Building Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
27 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Small Double Room, Main Building Non smoking
Small Double Room, Main Building Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 1
1 Large Single Bed
View all photos for [Grand in Grand] Junior Suite (Double Bed)
[Grand in Grand] Junior Suite (Double Bed)
Highlights
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
60 sq m
Sleeps 2
1 King Bed
View all photos for Double Room, Main Building Non smoking
Double Room, Main Building Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
22 sq m
Sleeps 2
1 Queen Bed
View all photos for Luxury Double Room : Non-smoking, East Building
Luxury Double Room : Non-smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
62 sq m
Sleeps 2
1 King Bed
View all photos for [Executive Floor]Large Twin Room NonSmoking Non smoking
[Executive Floor]Large Twin Room NonSmoking Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
39 sq m
Sleeps 2
2 Large Single Beds
View all photos for [Executive Floor]Large Hollywood Twin Room Non smoking
[Executive Floor]Large Hollywood Twin Room Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
39 sq m
Sleeps 2
2 Large Single Beds
View all photos for [Executive Floor]Suite Room(Twin Bed) Non smoking
[Executive Floor]Suite Room(Twin Bed) Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
98 sq m
Sleeps 2
2 Large Single Beds
View all photos for [Executive Floor]Premier Double Room, 1 King Bed Non smoking
[Executive Floor]Premier Double Room, 1 King Bed Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
44 sq m
Sleeps 2
1 King Bed
View all photos for Twin Room with Tatami Non-smoking, East Building
Twin Room with Tatami Non-smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
62 sq m
Sleeps 5
2 Single Beds
View all photos for [Executive Floor]Double Room Non smoking
[Executive Floor]Double Room Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
22 sq m
Sleeps 2
1 Double Bed
View all photos for [Executive Floor]Deluxe Double Room Non smoking
[Executive Floor]Deluxe Double Room Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
40 sq m
Sleeps 2
1 King Bed
View all photos for [Executive Floor]Junior Suite Room(Twin Bed) Non smoking
[Executive Floor]Junior Suite Room(Twin Bed) Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
59 sq m
Sleeps 2
2 Large Single Beds
View all photos for [Executive Floor]Hollywood Twin Room Non smoking
[Executive Floor]Hollywood Twin Room Non smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
29 sq m
Sleeps 2
2 Large Single Beds
View all photos for [Grand in Grand] Deluxe Double Room
[Grand in Grand] Deluxe Double Room
Highlights
Balcony
Individually furnished
Air conditioning
Executive Lounge
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
50 sq m
Sleeps 2
1 Double Bed
View all photos for Comfort Large Hollywood Twin Room - Non Smoking, East Building
Comfort Large Hollywood Twin Room - Non Smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
39 sq m
Sleeps 2
2 Single Beds
View all photos for [Grand in Grand] Double Room
[Grand in Grand] Double Room
Highlights
Individually furnished
Air conditioning
Executive Lounge
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Down duvet
39 sq m
Sleeps 2
1 Double Bed
View all photos for [Grand in Grand] Deluxe Twin Room
[Grand in Grand] Deluxe Twin Room
Highlights
Individually furnished
Air conditioning
Executive Lounge
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Down duvet
54 sq m
Sleeps 2
2 Single Beds
View all photos for Run of House, Single Room - Non Smoking
Run of House, Single Room - Non Smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 1
1 Single Bed
View all photos for Run of House, Twin Room - Non Smoking
Run of House, Twin Room - Non Smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 2
2 Single Beds
View all photos for Run of House, Double Room - Non Smoking
Run of House, Double Room - Non Smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
22 sq m
Sleeps 2
1 Double Bed
View all photos for Run of House, Twin with extra bed, Non Smoking
Run of House, Twin with extra bed, Non Smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
27 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Premier Double Room, 1 King Bed, Non Smoking
Premier Double Room, 1 King Bed, Non Smoking
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
44 sq m
Sleeps 2
1 King Bed
View all photos for Superior Twin Room, Non Smoking, Main Building
Superior Twin Room, Non Smoking, Main Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
27 sq m
Sleeps 2
2 Large Single Beds
View all photos for Comfort Double Room, Non Smoking, East Building
Comfort Double Room, Non Smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
22 sq m
Sleeps 2
1 Double Bed
View all photos for [Grand in Grand] Junior Suite (Twin Bed)
[Grand in Grand] Junior Suite (Twin Bed)
Highlights
Individually furnished
Air conditioning
Executive Lounge
Fridge
Free minibar items
Flat-screen TV
2 bedrooms
Blackout curtains
67 sq m
Sleeps 2
2 Large Single Beds
View all photos for Smoking Comfort Hollywood Twin Room, East Building
Smoking Comfort Hollywood Twin Room, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
29 sq m
Sleeps 2
2 Single Beds
View all photos for Smoking Comfort Large Twin Room, East Building
Smoking Comfort Large Twin Room, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
39 sq m
Sleeps 2
2 Single Beds
View all photos for Smoking Comfort Double Room, East Building
Smoking Comfort Double Room, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
22 sq m
Sleeps 2
1 Double Bed
View all photos for Smoking Twin Room, Main Building
Smoking Twin Room, Main Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
27 sq m
Sleeps 2
2 Single Beds
View all photos for Smoking Double Room , Main Building
Smoking Double Room , Main Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 2
1 Double Bed
View all photos for Smoking Run of House - Twin with extra bed
Smoking Run of House - Twin with extra bed
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
27 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Corner King Double Room-Non Smoking, East Building
Corner King Double Room-Non Smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
40 sq m
Sleeps 2
1 King Bed
View all photos for Large Twin Room, Non Smoking, East Building
Large Twin Room, Non Smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
40 sq m
Sleeps 3
2 Single Beds
View all photos for Deluxe Twin Room-Non Smoking, East Building
Deluxe Twin Room-Non Smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
44 sq m
Sleeps 4
2 Single Beds
View all photos for Connecting Room : Non-smoking, East Building
Connecting Room : Non-smoking, East Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
70 sq m
Sleeps 5
4 Single Beds
View all photos for Triple Room, Non Smoking, Annex Building
Triple Room, Non Smoking, Annex Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
41 sq m
Sleeps 3
3 Single Beds
View all photos for Smoking Run of House - Single Room
Smoking Run of House - Single Room
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 1
1 Single Bed
View all photos for Quadruple Room, Non Smoking, Annex Building
Quadruple Room, Non Smoking, Annex Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
53 sq m
Sleeps 4
4 Large Single Beds
View all photos for Queen Double Room, Non Smoking, Main Building
Queen Double Room, Non Smoking, Main Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
21 sq m
Sleeps 2
1 Queen Bed
View all photos for [Grand in Grand] Presidential Suite Room
[Grand in Grand] Presidential Suite Room
Highlights
Individually furnished
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
162 sq m
Sleeps 2
2 Single Beds
View all photos for Superior King Double Room, Non Smoking , Main Building
Superior King Double Room, Non Smoking , Main Building
Highlights
Individually furnished
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Toilet with electronic bidet
26 sq m
Sleeps 2
1 King Bed
View all photos for 【East Building】Connecting Room Non-smoking
【East Building】Connecting Room Non-smoking
Sleeps 5
4 Double Beds
View all photos for Universal Room
Universal Room
Sleeps 2
2 Double Beds
View all photos for East Building Standard Light Court Twin Room
East Building Standard Light Court Twin Room
Sleeps 2
2 Double Beds
View all photos for Run Of House Single Smoking
Run Of House Single Smoking
Sleeps 1
1 Single Bed
View all photos for Annex Building Standard Twin Room
Annex Building Standard Twin Room
Sleeps 2
2 Double Beds
View all photos for Main Building Executive Junior Suite
Main Building Executive Junior Suite
Sleeps 2
1 King Bed OR 2 Single Beds
View all photos for 【East Building】Comfort Large Hollywood Twin Room Non-smoking
【East Building】Comfort Large Hollywood Twin Room Non-smoking
Sleeps 2
2 Double Beds
View all photos for 【East Building】 Comfort Double Room Smoking
【East Building】 Comfort Double Room Smoking
Sleeps 2
1 Double Bed
View all photos for 【East Building】Anniversary Double Room Non-smoking
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
What's nearby
Sapporo Clock Tower - 4 min walk - 0.4 km
Tanukikoji Shopping Street - 7 min walk - 0.7 km
Sapporo TV Tower - 8 min walk - 0.7 km
Odori Park - 8 min walk - 0.7 km
Nijo Market - 13 min walk - 1.1 km
Getting around
Sapporo (OKD-Okadama) - 26 min drive
New Chitose Airport (CTS) - 56 min drive
Sapporo Station - 5 min walk
Naebo Station - 26 min walk
Soen Station - 28 min walk
Nishi-Yon-Chome Stop - 6 min walk
Odori Station - 6 min walk
Tanuki Koji Stop - 9 min walk
Restaurants
スターバックス - 2 min walk
スープカレー しゃば蔵 - 2 min walk
らーめん山頭火札幌北1条チカホ店 - 2 min walk
味の時計台駅前店 - 3 min walk
鮨角打ち 裏・小樽酒商たかの 札幌駅前店 - 2 min walk
About this property
Sapporo Grand Hotel
Sapporo Grand Hotel offers a great location, putting you within a short 10-minute walk of Sapporo Clock Tower and Odori Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit NORTHERN TERRACE DINER, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Also, Tanukikoji Shopping Street and Sapporo TV Tower are within a short 10-minute walk. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Nishi-Yon-Chome Stop is 6 minutes and Odori Station is 6 minutes.
Languages
English, Japanese
At a glance
DONE
Hotel size
494 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (JPY 2000 per night; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
4 restaurants
Bar/lounge
Room service (limited hours)
Travelling with children
Children's games
Bed rails
Pushchair
What to do
Shopping
Downhill skiing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
3 buildings/towers
Built in 1934
Safe-deposit box at front desk
Art gallery on-site
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
Comprehensive food waste policy
Banquet hall
Reception hall
Accessibility
Lift
Lift door width (centimetres): 95
Wheelchair-accessible path to lift
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Local maps
Special features
Dining
NORTHERN TERRACE DINER – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
KOKAKU (Chinese Dining) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Waraku (Garden Dining) – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
BIG JUG (Hokkaido Dining) – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open selected days.
OLD SALOON (Lounge & Bar) – This bar specialises in French cuisine and only serves light fare. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1800 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self-parking costs JPY 2000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo
Frequently asked questions
Does Sapporo Grand Hotel offer free cancellation for a full refund?
Yes, Sapporo Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapporo Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapporo Grand Hotel?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Sapporo Grand Hotel?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Sapporo Grand Hotel and nearby?
Have fun with nearby winter activities such as downhill skiing.
Are there restaurants at or near Sapporo Grand Hotel?
Yes, there are 4 on-site restaurants, featuring French cuisine and garden views.
What's the area around Sapporo Grand Hotel like?
Sapporo Grand Hotel is in Sapporo City Centre, a short 6-minute walk from Nishi-Yon-Chome Stop and 8 minutes' walk from Odori Park. Travellers say that this hotel is in a good location.
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Sapporo Grand Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Breakfast
Lobby
Restaurant
Store
Luggage
Bed
Shopping
What guests liked
Breakfast was excellent with a wide variety of options, including both Western and Japanese choices. (37 reviews)
The property offers convenient access to various dining options, including a nearby high-end steakhouse and a Starbucks, as well as a buffet breakfast. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
8 February 2025
Beautiful hotel in great location with very helpful staff.
Joan
Joan, 3-night trip
10/10 Exceptional
5 March 2025
Amazing hotel stay experience in Sapporo, excellent service, comfortable and spacious room, and fine breakfast restaurants.
Alex
Alex, 4-night trip
10/10 Exceptional
7 February 2025
Very clean, nice staff and good location.
Myra
10/10 Exceptional
23 December 2024
Great stay with family!!!
ANNA KARINA
ANNA KARINA, 2-night trip
10/10 Exceptional
27 January 2025
Very central location.
Maria Irene
Maria Irene, 5-night trip
10/10 Exceptional
19 January 2025
Great stay, easily walkable to everything
Staff was very polite, very helpful.
Kaitlyn
Kaitlyn, 1-night trip
10/10 Exceptional
10 January 2025
Clean rooms, great service, friendly staff!!!
CATHY ANN
CATHY ANN, 3-night trip
10/10 Exceptional
21 January 2025
Love this property!
Hua
Hua, 2-night trip
10/10 Exceptional
24 January 2025
The hotel staffs are very kind and nice to treat guests. There are many restaurants and shopping place around the hotel.
Edward
Edward, 4-night trip
10/10 Exceptional
19 January 2025
The hotel was so nice and clean. The staff was so helpful.
Shawna
Shawna, 1-night trip
10/10 Exceptional
9 January 2025
Very convenient location especially underground access to metro to avoid the cold.
Aishwarya
Aishwarya, 3-night trip
10/10 Exceptional
19 January 2025
Great central Sapporo option..can feel a bit dated/old worlde,but charming nevertheless
Peter
Peter, 1-night trip
10/10 Exceptional
12 January 2025
Great location & friendly staff
Check in process was fast & staff helped to bring our luggage’s to the room. She explained all the amenities in the room & at the hotel. Definitely stay there again when I am in Hokkaido
Louisa
Louisa, 1-night trip
8/10 Very good
30 December 2024
The rooms are quite old, but well maintained and clean. The best part of the hotel is the underground connection to all of the neighboring train stations and shops. Enjoyed our stay here.
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
23 March 2025
Sapporo Grand is still Grand
Absolutely amazing stay in premier deluxe king bed room on 14th floor. Both buffet and sit down Japanese set breakfast were delicious! Also enjoyed the 1934 BAR 2.5 hour drink and small plate with jazz music. Warm and helpful hospitality. The location is so convenient too! Between Sapporo Station and Odori Park.
Diane
Diane, 4-night trip
8/10 Very good
25 March 2025
Wedding
Disappointed in the condition of rooms but impressed with staff, service and location.
Janice
Janice, 7-night trip
10/10 Exceptional
18 December 2024
Staffs were very helpful and kind.
Location is perfect, most of the thing you need is around you.
Eunji
Eunji, 3-night trip
10/10 Exceptional
2 December 2024
Great location to explore nearby attractions..friendly staff and very helpful concierge service. Recommend for first time traveler
An H
An H, 1-night trip
8/10 Very good
15 January 2025
Very nice hotel
Great location in the centre of the city. Staff super professional and helpful. Breakfast is excellent with an extensive range. Rooms are small with traditional decor.
Scott
Scott, 1-night trip
8/10 Very good
31 January 2025
The location is convenient and the restaurants there offer superb food. Service is good but not impressive. Overall it is well worth the price.
Carol
Carol, 1-night trip
10/10 Exceptional
26 December 2024
Very clean and well kept. Properly is Decent sizes for 2 adults and ample space for 2 big luggage’s. will definitely recommend this hotel to others!
Yea
Yea, 4-night trip
10/10 Exceptional
4 January 2025
Very helpful staff, centrally located. Lots of dining options and near good restaurants. Limousine bus stops there. Rooms in main building need updating, which is planned for March 2025. Would definitely stay there again.
Doria
Doria, 4-night trip
10/10 Exceptional
25 November 2024
Everything was good and excellent !
Shu Chi
Shu Chi, 5-night trip
6/10 Good
27 December 2024
All are quite good except the room is too small for 4 adults
CHEOK KHENG
CHEOK KHENG, 3-night trip
10/10 Exceptional
27 December 2024
Convenient location
Great location connecting to Sapporo JR convenience for airport and underground walkway. Hotel need to give clear instructions on how to get from Sapporo station via the underground. Overall the hotel is best.