Sonesta Milwaukee West Wauwatosa

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Overview of Sonesta Milwaukee West Wauwatosa

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Sonesta Milwaukee West Wauwatosa

3.5 star property
Suburban hotel with 24-hour fitness, near Milwaukee County Zoo

7.8/10 Good

974 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is $243
Price available on 12/07/2022
10499 W Innovation Dr, Milwaukee, WI, 53226
Main amenities
  • Housekeeping (on request)
  • Free area shuttle
  • 24-hour fitness center
  • Spa tub
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Gift shops/newsstands
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Wauwatosa
  • Milwaukee County Zoo - 22 min walk
  • Mayfair Mall - 29 min walk
  • Children's Hospital of Wisconsin - 3 min drive
  • Pettit National Ice Center - 4 min drive
  • Wisconsin State Fair Park - 5 min drive
  • The Mayfair Collection - 6 min drive
  • Wisconsin Exposition Center - 6 min drive
  • Milwaukee Mile - 6 min drive
  • Miller Brewery - 9 min drive
  • New Berlin Hills Golf Course - 9 min drive

Getting around

  • Waukesha, WI (UES-Waukesha County) - 17 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive
  • Milwaukee Intermodal Station - 11 min drive
  • Milwaukee Airport Station - 20 min drive
  • Free area shuttle

About this property

Sonesta Milwaukee West Wauwatosa

At Sonesta Milwaukee West Wauwatosa, you'll be just a 5-minute drive from Milwaukee County Zoo and Mayfair Mall. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. A spa tub and a terrace are other highlights. The convenient parking and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 8 floors


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site


  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Taking the kids

  • Free local shuttle

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Swimming pool
  • Spa tub


  • Braille/raised signage
  • Elevator
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Sunday and Monday:
  • Restaurant
  • Bar/lounge


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great place to stay! Clean and friendly! We went to a brewers game and the hotel had a shuttle that brought us there and picked us up!
1-night trip
Verified guest review

10/10 Exceptional

David, 1-night family trip
Verified guest review

4/10 Fair

Customer service
They didn't clean room on a 2 day stay. Ok. Fine. So i asked for more towels for the next day and tgey asked me to come to front desk and get them. So on my way to get towels I asked the maid in the hall if I could get towel. She sarcastically said i guess, but i don't have a lot of towels. I only have ones for the rooms I need to clean. The front desk would have more. Why could the maid communicate with front desk to replenish her towels? Anyway, just thought service could have been better.
Robert, 2-night trip with friends
Verified guest review

4/10 Fair

Paul, 1-night family trip
Verified guest review

8/10 Very good

Kathy h, 3-night family trip
Verified guest review

10/10 Exceptional

Christine, 2-night trip
Verified guest review

4/10 Fair

Checkin was uninformative. Had to ask where and how to find my room as the representative simply gave me my key and wifi password only. Room was empty looking, and outdated. I was on one of the middle floors but the ceiling was very low. Stayed 4 nights and room service didn’t stop by once. Very disappointing experience.
Elizabeth, 4-night family trip
Verified guest review

10/10 Exceptional

ginger, 1-night trip
Verified guest review

10/10 Exceptional

Everyone that worked there was nice. It was clean
1-night trip with friends
Verified guest review

8/10 Very good

David, 1-night family trip
Verified guest review