Candlewood Suites Medford, an IHG Hotel

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Overview of Candlewood Suites Medford, an IHG Hotel

Candlewood Suites Medford, an IHG Hotel

2.5 star property
No-frills Medford hotel with 24-hour fitness

8.4/10 Very good

356 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchen
The price is $272
Price available on 10/07/2022
Map
3548 Heathrow Way, Medford, OR, 97504-4004
Main amenities
  • Weekly housekeeping
  • Free airport shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Medford Railroad Park - 5 min drive
  • Rogue Valley Family Fun Center - 4 min drive
  • The Expo - 5 min drive
  • Rogue Valley Mall - 6 min drive
  • Providence Medford Medical Center - 8 min drive
  • Central Point Library - 9 min drive
  • Medford City Hall - 11 min drive
  • Rogue River - 10 min drive
  • Asante Rogue Regional Medical Center - 11 min drive
  • Lithia & Driveway Fields - 14 min drive
  • Phoenix Library - 13 min drive

Getting around

  • Rogue Valley Intl. Airport (MFR) - 2 min drive
  • Free airport shuttle

About this property

Candlewood Suites Medford, an IHG Hotel

Candlewood Suites Medford, an IHG Hotel is just 0.7 mi (1.1 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Also, this hotel is 2.7 mi (4.3 km) from Providence Medford Medical Center and 5.8 mi (9.4 km) from Rogue River. The comfortable beds and helpful staff get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (up to 80 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Languages spoken

  • English

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 25.00 per accommodation, per day

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night (maximum USD 75 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Medford
Candlewood Suites Hotel Medford
Candlewood Suites Medford
Medford Candlewood Suites
Candlewood Suites Medford Aparthotel
Medford Candlewood Suites

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Fair

Rude unhelpful staff
Brittney at front desk was rude and unhelpful right from the minute I called, and didn’t disappoint during or after checkin. She was either vaping or watching something on her tablet and any question or concern was an unwanted interruption. We had a hotels.com conflict with the number of people they said the rooms would hold and how many they really did, and Brittney just plain didn’t give a crap. I had to ask her 10 times to look for a rollaway, so we knew if we had to buy a blowup. Doubt she ever did. Witnessed her being same to other guests, too. We will never stay there again.
Jeff, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great place to stay
I was really impressed with the staff and the room. The location is a little off the beaten track if you are driving but I will be lookiing to stay here again.
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bradley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a short overnight stay prior to catching an early morning flight. Everything went well and I would consider staying there again.
Randy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient
CHRISTOPHER, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very helpful and polite
Mark, 1-night business trip
Verified Expedia guest review

8/10 Very good

Walter, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Visiting a friend weekend
Mike, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel was clean and conveniently located. The front desk staff was very unprofessional.
Tracy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I pleasantly surprised of the studio room I had. For the price, it was great. Had a full fridge, two burner, sink and dishwasher all in one mini kitchen. The bed was comfortable and everything was clean. Thanks!
Jenn, 1-night business trip
Verified Expedia guest review